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Consultancy - Water, Sanitation and Hygiene Promotion (Ugandans Only) - Uganda

Adjumani / Pakelle

  • Organization: NRC - Norwegian Refugee Council
  • Location: Adjumani / Pakelle
  • Grade: Consultancy - International Consultant - Internationally recruited Contractors Agreement
  • Occupational Groups:
    • Public Health and Health Service
    • Environment
    • Humanitarian Aid and Coordination
    • Water, sanitation and hygiene (WASH)
    • Emergency Aid and Response
    • Humanitarian Operations
  • Closing Date: Closed

KNOWLEDGE, ATTITUDES AND PRACTICES (KAP) SURVEY FOR WASH PROGRAMME

IN MAAJI SETTLEMENT IN ADJUMANI DISTRICT

 
The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within Shelter, Education, Food security, Legal Assistance, Camp Management Water, Sanitation and Hygiene sectors.
Norwegian Refugee Council (NRC) has been implementing projects for Internally Displaced Persons and Refugees in Northern Uganda, West Nile and South Western respectively, since 1997. Having smoothly phased-out by end of August 2014 in the North, NRC reopened from September 2014, to compliment efforts of the Government of Uganda and UNHCR in supporting the South Sudanese Refugees currently settled in the Districts of Adjumani and Arua in West Nile. With funding from SIDA, NMFA, ECHO and UNHCR, NRC is implementing integrated projects in Adjumani/Arua/Yumbe refugee settlements. NRC now seeks a Consulatant to carry out a survey on WASH programming and emergency interventions in Maaji settlement with the aim of promoting greater understanding of principled humanitarian approaches.

 

TERMS OF REFERENCE

 

1.0  BACKGROUND AND CONTEXT

Norwegian Refugee Council (NRC) is an independent humanitarian organization that promotes and protects the rights of people affected by displacement. The new NRC Uganda program was established at the end of 2014 to help South Sudanese refugees. West Nile Sub-Region is the centre of NRC’s programs, with main office in Adjumani, with offices in Rhino Camp/Arua and Kampala respectively.

NRC’s Core Competences (CCs) are Education, Food security (livelihoods), WASH, Shelter, Legal Assistance (ICLA) and Camp Management. NRC is currently implementing the first 3 CCs in selected settlements in Adjumani, Yumbe and Arua districts with a plan (CSP 2016-17) to add Shelter and ICLA and expand into other geographic areas including Kampala.

 

1.1 CONTEXT IN UGANDA

Uganda is among the largest refugee hosting countries in the world, The UNHCR South Sudanese Bi weekly situation report as of  30th June 2017 states that 1,277,476 refuges and asylum seekers are currently hosted in the country, 950,562 of which are south Sudanese.

Adjumani district was the first district in Ugandan to host the south Sudanese refugee since they started fleeing South Sudan in December 2014. The refuge population in the district currently stands at 224,343. In June 2015, most of the opened settlements in Adjumani district were filled up yet pressure from the influx remained out ranging, this called for the need to open up a new settlement. On 15th June of the same year, Maaji 3 settlement was opened to accommodate the many refuges hosted at the reception center by then. It carries a population of 15,830 refugees.

 NRC as a WASH partner intervened in Maaji 3 with None Food items and its Education program. Since then it has continued to further its interventions by implementing all its core competencies areas of WASH, Education and Food security. Currently, NRC is delivering a full package of WASH services in collaboration with UNHCR and other operational partners.

 

1.2 PURPOSE OF THE SURVEY

NRC strives for relevance, quality and accountability in its delivery of humanitarian assistance. The planned survey should aim to assess the existing knowledge, attitudes and practices of the communities, lessons learnt and provide clear recommendations focused at improving the quality and effectiveness of WASH services delivery. 

 

Therefore, the objectives of the survey are:

·         To identify gaps in knowledge and existing basic practices towards access to WASH services, leading to negative impact on public health.

·         To find out the information on incidence of communicable disease due to unhygienic practice.

·         To describe the socio-demographic, cultural information of respondents and villages.

·         To compare these findings with existing surveys and reports to identify the effectiveness and impact of the water, sanitation and hygiene promotion activities.

·         To provide baseline data against which progress will be measured in the coming months and also provide a planning figure for actual gaps in terms of latrine coverage, and also in consideration of how the presence of refugees and how the incoming population in Maaji settlement continue to impact on the existing resources.

·           To get data on the people with special needs and identify gaps to address

 

2.0  INTENDED USE OF RESULTS

The survey report and the findings will be utilised by NRC, shared with District, OPM, UNHCR, and other WASH partners to be used for improving ongoing WASH programming and emergency interventions in Maaji settlement. In addition, the survey findings will also contribute to informed decision-making, foster an environment of learning, promote greater understanding of principled humanitarian approaches in the project areas while contributing towards the development of more efficient and effective programme development.

 

3.0 SCOPE OF WORK

The works will entail the following activities/assignments, not limited to (to correlate with the financial proposal to be submitted by the consultant):

·         Design and implement a fieldwork plan to answer the survey objectives above.

·         Involve all identified stakeholders in the survey appropriately.

·         Training of the enumerators

·         Conduct semi-structured interviews and/or FGDs with key stakeholders within the target area considering AGDM.

·         Carry out household assessment.

·         Carry out an assessment of the selected schools

·         Conduct comprehensive analysis of the compiled data.

·         Compilation of a comprehensive/detailed survey report, which will guide the implementation of the project.

·         Dissemination and submission of the final report to NRC

 

4.0 METHODOLOGY

This survey will use mixed methods approach where qualitative and quantitative data will be collected as follows:

§  Desk study/literature review: As a general background, the survey team should review relevant materials in NRC, such as but not limited to WASH project reports and existing surveys. In addition, the survey team need to look at proposals, intermediate and final reports, WASH strategy and other related documents. A complete list shall be provided, upon request of the consultant.

§  Assess availability of quantitative data and its use. This includes, but is not limited to needs assessment reports, NRC monitoring data, UNHCR reports, beneficiary data, etc.

§  Field visits and Questionnaire administration: The survey will include field visits to Maaji Refugee settlement to administer the questionnaires electronically, using Mobenzi researcher installed on smart phones. Sampling of sites will aim to reach different groups, as agreed with the WASH management and M&E team.

§  Interviews and Focus group discussions with stakeholders and beneficiaries: Interviews with staff, beneficiaries and other stakeholders shall be undertaken in accordance with the sampling methodology, after approval by NRC.

§  Observation of key aspects of hygiene in the households.

 

The consultant will apply informed and voluntary consent, confidentiality and gender representativeness during the survey. As much as possible, the team will use both male and female enumerators during data collection to ensure the differentiated gender issues are captured.

 
5.0 THE SURVEY STRUCTURE AND AREAS OF INTEREST

The followings are some of the main areas of interest for this survey:

1.      Water Related Information

·         Source of water for domestic use

·         Travelling time to the nearest water source

·         Queuing time at the water source

·         Water collection and storage practices

·         Water consumption per day

·         Knowledge on the quality of water collected

·         Water treatment at home (where applicable)

2.      Sanitation Related Information

·         Common defecation practices at the household

·         Excreta disposal systems

·         Access and usage of latrines

·         Adaptability of Latrines for Persons with Special Needs

·         Knowledge about the importance of having a latrine

·         Observation of latrine (Cleanliness, physical infrastructure/conditions, etc)

·         Family members not using latrines and difficulties to use latrines

3.      Personal Hygiene Information

·         Handwashing knowledge and practice

·         Hand washing times

·         Importance of handwashing

4.      Food Hygiene

·         Knowledge on food covering and practice

·         Observation: Cooking place

5.      Household Waste Management

·         Management of wastewater

·         Management of the household solid wastes

6.      Health Related Issues

·         Care of children’s health and hygiene

·         Knowledge on symptoms of diarrhea and its transmission

·         People affected by diarrhea

·         Management of diarrhea

 

6.0 KEY DELIVERABLES

.         Detailed Work plan for KAP survey: The consultant will prepare work plan and submit to NRC at the time of submitting the bids. It should include details of activities to be completed within the period of the assignment.

·         KAP Survey Plan and Methodology: Detailing how the survey will be conducted and the methods to be used, the consultant’s understanding of what is being studied and why, showing how each survey question will be answered by way of proposed methods, proposed sources of data, sampling methodology, and data collection procedures. The baseline plan will include a proposed schedule of tasks, activities and deliverables. The survey plan/methodology shall be reviewed and amended as necessary jointly by consultant and NRC.

·         Draft report: The consultant, WASH team and other key stakeholders in the exercise will review the draft KAP survey report to ensure that it follows the terms of reference, addresses all of the survey questions, and follows a format to be agreed upon with NRC.

·         Final report: The final report can only be agreed upon once the draft has fully been circulated, read and inputs considered. If there are several formats required, for instance a summary report or a Power Point presentation with detailed notes in addition to the complete report, the various versions should be noted.

 

7.0 SURVEY TIMEFRAME

It is expected that the entire exercise, including submission of report will take a maximum of 14 days (Approximately 9 days of fieldwork + training and 5 days for reporting). Additional days may be granted, but under exceptional circumstances.

 

8.0 OTHER RELEVANT INFORMATION

Annexes will be used to provide additional detail about the KAP survey background and requirements to facilitate the work of consultant. Some examples include:

1.      Key stakeholders and partners: A list of key stakeholders and other partners who should be consulted, together with an indication of their affiliation and relevance for the survey and their contact information.

2.      Documents to be consulted: A list of important documents and other information sources that the consultant should read at the outset of the survey and before finalizing the study design and the comprehensive inception report. This should be limited to the critical information that the consultant needs. Data sources and documents may include:

·         Relevant strategy documents

·         Project proposal

·         Monitoring plans and indicators

·         Monitoring reports and associated data of previous projects and or partners

 

9.0 NRC’S RESPONSIBILITIES

·         Facilitate the transportation of the consultant.

·         Hire the enumerators and pay them

·         Facilitate transport to  Maaji settlement and back to NRC office during field visits

·         Provide accommodation.

·         Provide meals – breakfast, lunch, dinner(no arrangement for special diet/food)

·         Provide any other relevant resources – reading materials, reference materials related to the KAP survey.

·         Review the draft report and makes comments to be used in preparation for the final report

·         Pay the consultant upon approval of the KAP survey by the WASH Manager/Area Manager.

 

10.0 QUALIFICATION OF THE CONSULTANT/S

·         A reputable, registered company/consultant firm/organisation.

·         The lead consultant must have an extensive experience on WASH programmes in a humanitarian context for not less than 4 years.

·         The lead consultant and the support consultant must have a minimum  the following:

-          Bachelor degrees in Public Health, Community Health and Development, Sociology or related subjects from recognised university/Institution.

-          3 years or more experience in conducting evaluations, including baseline surveys, KAP surveys and with similar recent undertaking within at least 2 years.

 

NB: The lead consultant and one of the support consultants named in the Expression of Interest (EOI) documents must ensure that they are available to conduct the KAP survey if selected; otherwise replacement with people not included during the EOI will not be allowed.

Submissions can be made through application online

NRC Shall require proof of previous works.  These may be sent to the email address: betty.aporo@nrc.no

This vacancy is now closed.
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