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Camp Coordination and Camp Management (CCCM) Coordinator

Juba (South Sudan)

We are looking for highly qualified, self-motivated CCCM Coordinator who is able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful and sometimes insecure conditions.  
Who are we? 
The Danish Refugee Council (DRC) and Danish Demining Group (DDG) is a humanitarian, non-governmental, non-profit organization founded in 1956 that works in more than 30 countries through-out the world, including South Sudan. DRC/DDG fulfills its mandate by providing direct assistance to conflict-affected populations, including refugees, internally displaced people and host communities. Under its mandate, the organization focuses on emergency humanitarian response, rehabilitation, post-conflict recovery and humanitarian mine-action. 
Danish Refugee Council (DRC) in conjunction with Danish Demining Group (DDG) has been operating in South Sudan since 2005 initially concentrating on providing safe and supportive conditions for refugees returning from neighboring countries after the Comprehensive Peace Agreement was signed.  
In 2012 - 2013, DRC opened its operations in Upper Nile and Unity States to respond to the large influx of refugees coming from Blue Nile State and South Kordofan (Sudan). In addition to the refugee response and since 2014, DRC has been then actively engaged in responding to the humanitarian needs of IDPs affected by the internal conflict through the provision of integrated approaches. 
With a total of 450 national staff, 50 expatriate staff and an annual budget of USD 20 million, we are currently implementing multi-sectorial interventions through the provision of humanitarian services focused on CCCM, Protection, SGBV, FSL, Shelter and Infrastructure to both internally displaced persons and refugees across 5 field sites (Ajuong Thok, Bentiu, Maban, Malakal and Melut). 
About the job 
Reporting to the Deputy Country Director - Programme, the CCCM Coordinator will support the 6 Camp Managers to ensure high quality camp management programme and share experiences, lessons learned and good practices across sites. The CCCM Coordinator will support the roll out and strengthening of communication and complaints mechanisms, and improved accountability to beneficiaries. The Camp Management Technical Coordinator will attend the national CCCM cluster and relevant working groups, ensuring information flow to and from field sites. The CCCCM Coordinator will provide technical advice as required and troubleshoot issues arising in camp management. The incumbent will also coordinate and lead on strategy development.  
Main Responsibilities: 
To achieve the objectives of the position, the CCCM Coordinator will perform the following tasks and undertake the following responsibilities; 
Technical Advice 
  • Provide technical advice to programme managers and camp management staff on implementation of FSL activities; 
  • Provide guidance on development of new camp management activities; 
  • Support Camp Managers to strengthen communication with communities, identify beneficiary information needs and provide guidance in developing information and awareness-raising materials and activities, with beneficiary participation, and strengthening communication and complaints mechanisms; 
  • Promote a participatory approach (engagement of affected population) to camp management and service provision in the camps/sites 
  • Work with Camp Managers to ensure representative governance and leadership structures, and improve capacity and accountability of Camp Management Committees and other community groups through trainings, workshops and close coordination 
  • Lead on national camp management and POC strategy development geared towards the promotion of durable/transitional solutions, and support field teams with local strategy development 
  • Support design of and coordinate assessments as relevant to camp management and participate in assessments as required 
  • Ensure program standardization and sharing of experiences, lessons learned, and good practices across DRC-managed sites 
  • Manage Camp Management related information flow to and from field sites, including updates to and from the CCCM Cluster 
  • Ensure CCCM related information products are standardised and kept up to date, e.g. site reports, 3Ws, briefing notes and coordinate advocacy efforts around camp management issues affecting DRC-managed sites 
  • Responsible for supporting the planning, coordination and implementation of project activities related to camp management components of all projects in DRC refugee and emergency response locations; 
  • Ensure that there is cohesion between the camp management activities in different locations and between projects supported by different donors; 
  • Coordination of information collection and collation across different project activities in different sites to monitor that project outputs and objectives are achieved in accordance with DRC standard rules, regulations and operational procedures, agreed strategies, implementation plans, and HQ requirements; 
  • Ensure that a minimum standard of quality programming is implemented across all DRC camp management activities in all locations; 
  • Support creation and follow up of work plans for camp management activities across camp management projects; 
  • Improve communication and coordination between DRC camp management staff based in different locations; 
  • Ensure integration of camp management activities with other DRC sectors (FSL, Protection/SGBV and Shelter). 


Financial and Operational monitoring 
  • Ensure that camp management activities are adequately budgeted for in preparation of budgets and proposals; 
  • Follow up expenditure across camp management components to ensure accurate and timely expenditure; 
  • Support procurement and logistical aspects of programmes to ensure camp management activities are well planned and managed in accordance with DRC policies and procedures. 
Staff capacity building 
  • Identify gaps and weaknesses in technical capacity of DRC staff and prepare a training plan to address these in agreement with Deputy Country Director – Programmes; 
  • Ensure roll out of the agreed plan in all sites including preparation of materials and training reports and follow up to the trainings. 
External Relations 
  • Represent DRC at the CCCM cluster in Juba and field locations on a regular basis and establish strong links with all CCCM actors and stakeholders; 
  • Stay up to date with donor strategies and practices within South Sudan and provide technical backstopping to the Deputy Country Director - Programme in donor relations; 
  • Maintain close collaboration and good relations as required with donors and other partners.  
Reporting and information sharing 
  • Ensure timely and regular project documentation and reporting on the project – including performance/progress assessments against pre-defined project objectives, outputs, activities and indicators; 
  • Promotion of learning from relevant best practices internally and externally; 
  • Support preparation and review of donor reports for camp management components for submission. 
Strategic programme development 
  • Identify opportunities to increase scope and quality of DRC camp management programming in South Sudan 
  • Participate in gathering of information and contributing to camp management proposal development, including working with site teams to ensure accurate assessments, planning of suitable activities and preparation of log frames with SMART indicators. 


About You 
To be successful in this role you must have:
  • At least 4 years’ proven and successful track record of humanitarian experience, including in a camp setting;  
  • Direct experience and/or broad knowledge of themes relevant to conflict-affected or post-conflict countries;  
  • Strong knowledge of CCCM; 
  • Experience working as a camp manager in refugee and IDP settings;  
  • Ability to work effectively as an integral part of multi-disciplinary, multi-cultural team and to work with a wide range of counterparts, and other partners; 
  • Proven coordination skills; 
  • Proven experience of preparing project proposals and log frames for CCCM projects for donors; 
  • Experience with different donors i.e. EC, BPRM, UNHCR, ECHO, OFDA, FAO, CHF and Danida preferred; 
  • Demonstrated experience in meeting high, evidence-based monitoring and evaluation standards; 
  • Experience of designing and using tools for monitoring programme activities and achievements against the LFA; 
  • Understanding of and experience in engaging the cluster system in IDP camps;  
  • Ability for rapid analysis of very complex issues, strong decision-making, and translation of programmatic learning and priorities into operational strategies; 
  • Excellent interpersonal skills, cross-cultural communication and ease in managing a multi-ethnic team; 
  • Good team leadership and conflict resolution skills, consensus team building, and adaptability;  
  • Patience and understanding to work with and develop capacity of national staff; 
  • Experience delivering programmes to tight deadlines;  
  • Good computer and IT skills and strong communication and writing skills;  
  • Fluency in written and spoken English language; 
  • Ability and willingness to work in remote and isolated location with ever changing security scenarios. 
  • Degree in relevant discipline
Desirable qualifications  
  • Consistently approaches work with energy and a positive, constructive attitude;  
  • Prior experience in South Sudan an added advantage; 
  • Self-motivated and able to work with a minimum of guidance and supervision; 
  • Experience working in security-sensitive environments and enforcement of team security protocols is an asset. 
We offer 
Contract: 1 year contract renewable dependent on both funding and performance 
Duty Station: Juba. 
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies. This position will be placed at level A13. 
Application process 
Interested? Then apply for this position by clicking on the apply button. 
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. CV only applications will not be considered. 
If you have questions or are facing problems with the online application process, please contact  
Applications close 30 July, 2017.
Please note, according to the need of this position in different bases, applicants may be shortlisted and interviewed prior to the closing date.  
Need further information? 
For further information about the Danish Refugee Council, please consult our website  
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: DRC - Danish Refugee Council
  • Location: Juba (South Sudan)
  • Grade: Level not specified
  • Occupational Groups:
    • Operations and Administrations
    • Operations and Administrations
  • Closing Date: 2017-11-30

What does it mean?

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