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Organizational Development Lead


Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale. 

Background Information - Jerusalem

Jerusalem Office – UNOPS Project Management and Infrastructure Centre of Excellence

Since the opening of the Jerusalem Office in 2006, UNOPS has significantly strengthened its operations in Palestine. Our expert knowledge, skills and management systems contribute to the sustainable development of public infrastructure in Gaza and the West Bank, including Area C and East Jerusalem.

In recognition of its ability to affect and lead positive change, the Jerusalem Office  has been named the UNOPS Project Management and Infrastructure Centre of Excellence.

The Jerusalem Office is the first UN office to receive the Level 4 P3M3 Maturity Model certification in project management by APMG. This certification demonstrates the well-structured, standardized and defined project management processes and methodologies applied to projects, generating the best results desired by our partners.

This achievement is part of a broader agenda to increase the Office’s impact on development projects, by improving our services and adding value to the outcomes of our partners’ works. The office has benchmarked its capabilities against international industry level standards and through this has achieved several prestigious certifications, including ISO 9001 (Quality Management), ISO 18001 (Occupational Health and Safety), ISO 14001 (Environment Management) and Level 4 P3M3.

Background Information - Job-specific

The Maturity Programme is a temporary technical assistance programme,that was established in 2014 to support the Palestinian Ministry of Interior () in its efforts to strengthen civilian oversight within the security sector and further develop its legal and institutional framework, organisational structures, processes and capabilities to facilitate civilian oversight of state security.

Implementation over the first 19 months has passed largely according to plan, with the expected modifications/design alterations incorporated as needed. The Programme exceeded expectations on delivery, as per all indicators in the programme log frame. The methodological approach has proved flexible, adaptive and fit for purpose. The Programme has begun to change the understanding, perception and practice of how business is done in the Ministry of Interior (MOI), with positive changes registered in all work areas, especially in business practices. These changes demonstrate the approach has merit and can be catalytic. Changes are manifest in the active and continuous participation of technical counterparts, and impact is beginning to be demonstrated in their organisations. This impact coincides with and boosts existing drivers of change, from a younger generation to enthusiastic leaders, both looking for new more efficient and effective procedures and acknowledging the need for greater governance and oversight coordination.

The Programme has been subject to a mid-term evaluation. This evaluation has identified the need for continued full-time international technical expertise for planning and designing appropriate interventions and ensuring high quality outputs.  

Functional Responsibilities

      Functional Description

The Organizational Development Lead will be an institutional development expert, with strong experience in Security Sector Reform, preferably in the MENA region and will have demonstrated experience in achieving ambitious targets in similar capability and capacity building initiatives. She/he will have demonstrated experience in advising on change management programmes. She/he will also have experience in working with senior leaders on major strategic organisational change programmes.

Her/his primary responsibility will be to provide technical support to implement the programmes’s objectives. She/he will support programme/project teams in integrating change management activities into their programme/project plans. In addition she/he will oversee the planning and effective delivery of the programme and associated projects (change initiatives) resulting in measurable improvements, including changes to policies and procedures, job roles and organization structures, systems and methods, leadership styles and communication strategies.

She / He will collaborate with international and local technical experts to design appropriate strategies and programme/project activities. In addition, she/he will consult and mentor the local technical experts to design and deliver impactful change interventions in their respective functional areas and fulfil the targeted institutional capability improvements, responsiveness-to-citizens and enhanced governance objectives of this program.

She/He will be involved in overseeing, supporting and reporting international and local technical experts' day-to-day work in designing and delivering effective change interventions in their respective functional areas to fulfill the targeted institutional capability improvements, responsiveness-to-citizens and enhanced governance objectives of this programme.

Furthermore, The Organizational Development Lead will work with UNOPS Programme Coordinator to draft and edit the programme’s periodical plans and progress reports, and regularly communicate and co-ordinate with the Ministry of Interior’s Programme Manager and all internal stakeholders across the institution, to maintain mutual consensus, engagement and focus on the accomplishment of the programme’s objectives.

The Organizational Development Lead will act as a coach and mentor for all the technical consultants on the programme. She/he may also provide direct support and coaching to the local consultants (external change agents) as they help their internal counterparts and beneficiaries through their transitions. The Organizational Development Lead  will also support programme and project teams in deploying and integrating a range of change levers and interventions in their plans.

Leading the identification, cultivation and management of all programme stakeholders, including community and internal stakeholders

Roles and responsibilities

The Organizational Development Lead will be responsible to:

  • Lead a multidisciplinary team of subject matter expertise including security sector reform, legal, programme management, strategic planning, corporate services, and communications.
  • Leading the assessment and treatment of programme risks
  • Track programme performance
  • Develop programme’s reports
  • Ensure the quality of technical outputs of team members
  • Achievement of all outputs, indicators and benefits

The Organizational Development Lead will support the programme's technical consulting team to:

  • Propose and facilitate structured change methodology and effectively implement development activities
  • Facilitate institutional, organizational and individual adoption of the required adaptations and transitions
  • Support the various, to-be-established Change Management Task Forces
  • Design, develop, deliver and manage internal and external communications.
  • achieve high quality of the programme's outputs and outcomes
  • Assess change readiness among the key stakeholders and measure and report on changes in attitudes and behaviors
  • Provide training, coaching and facilitation
  • Design and lead seminars and workshops
  • Report on progress, challenges and risks across all work streams on a regular basis
  • Achievement of all outputs, indicators and benefits


Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements


  • Advanced university degree in security sector institutional development, public administration, organizational development, business administration or a related discipline;
  • Bachelor Degree with relevant years of experience may be accepted in lieu of an advanced degree 
  • Applicants should have a minimum of ten (10) years of direct experience in public administration, development management, or a similar field with a strong institutional management focus;
  • At least seven (7) years’ experience should be directly related to organizational performance development programme design and implementation in Security Sector Institutions;
  • At least seven (7) years’ experience in managing staff or consultants;
  • Experience and knowledge of change management principles, methodologies and tools;
  • Ability to clearly articulate messages to a variety of audiences;
  • Ability to establish and maintain strong relationships;
  • Familiarity with programme and project management approaches, tools and phases of the programme and project lifecycle;
  • Experience in the Middle East is desirable;
  • Applicants must be fluent in written and verbal English; 

Contract type, level and duration

Contract type: Individual Contractor Agreement  
Contract level: International ICA level 3 
Contract duration: Through 31 March 2018, with possibility of extension 

For more details about the ICA contractual modality, please follow this link: 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Ramallah
  • Grade: IICA-3, International Individual Contractors Agreement - Mid level
  • Occupational Groups:
  • Closing Date: 2017-07-28

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