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Support Manager - Nigerian nationals only

Maiduguri

  • Organization: NRC - Norwegian Refugee Council
  • Location: Maiduguri
  • Grade: Mid/Senior level - Mid/Senior - Internationally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Emergency Aid and Response
    • Operations
    • Protection / Human Rights
    • Service / Support
  • Closing Date: Closed

 

 

 

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the camp management, shelter, education, food security, legal assistance, and water, sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.

NRC is looking for Support Manager for our area office in Maiduguri in Northern Nigeria. The purpose of the Support Manager is to coordinate the support functions at the Area Office and off-load the Area Manager on support functions.

NRC initiated country operations in Nigeria in June 2015, in order to respond to the critical and increasing needs in the country. NRC currently has a full team based in Maiduguri and a coordination office in Abuja. NRC is currently providing services across various sectors namely; Shelter and Non-Food Items (NFI); Water, Sanitation and Hygiene Promotion (WASH); Food Security; and Information, Counselling and Legal Assistance (ICLA) in order to address identified humanitarian needs.

The Support Manager reports to the Area Manager.

Job description

  • Line management for support staff such as Finance, HR & Admin and Logistics/ICT
  • Provide input on operational support to Area Plan of Action, and to coordinate and align operational support with programme plans at Area level
  • Responsible for ensuring quality support to project implementation
  • Facilitate Area Support Budget, area level budgets, including support cost
  • Responsible for implementation of new country specific technical SOPs, guidelines and tools in Area (HR, Logistic/ICT and Finance)
  • Responsible for technical capacity building of support staff (HR, Logistic/ICT and Finance)

Qualifications

  • Experience from working as a Finance/Support Coordinator in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal
  • Strong communication, coordination and interpersonal skills
  • Strong analytical skills (data and financial)
  • Ability to mediate in high-stress scenarios with competing interests
  • Excellent written and oral communication skills in English
  • Above average computer skills
  • Knowledge of the context in northern Nigeria is an asset

Personal qualities

  • Managing resources to optimize results
  • Managing performance and development
  • Analyzing
  • Handling insecure environments
  • Empowering and building trust

  • A good sense of humour is an asset

  • All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

We offer

  • Commencement: August 2017
  • Duration: 12 months
  • Salary/benefits: According to NRC’s general directions.
  • Duty station: Maiduguri, with frequent travels. Travel outside Maiduguri is dependent on changing security conditions, especially for certain roads in the area.
  • Approved health certficate will be requested before contract start.
  • Application procedures and CV registration: Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the "Company name" field for both company and location.
This vacancy is now closed.
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