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CCCM Assistant


We are looking for a candidate with the qualifications and willingness to be part of our CCCM team, to contribute to the organization, and Conduct duties in accordance with DRC Iraq programme Standard Operating Procedures. 

Who are we? 
Danish Refugee Council is a leading protection agency pursuing our mandate to protect and promote durable solutions to displacement-affected populations on the basis of humanitarian principles and human rights. In the Middle East and North Africa (MENA), DRC apply a regional approach with operational presence in Libya, Tunisia, Algeria, Jordan, Lebanon, Syria, Turkey and Iraq.        
Present in Iraq since 2003, DRC is today operational in the Kurdish governorates, in and around Baghdad and in several South-Central governorates. Focused both on the influx of Syrian refugees and the current IDP crisis, DRC is providing assistance in a range of sectors including Camp Coordination and Camp Management, Protection, Livelihoods, Emergency Response (including food security, cash, and NFIs), WASH, Shelter and Mine Action. The Iraq programme presently employs some 450-national staff and 45 international staff, and is growing to meet new, emerging needs associated with ongoing and recent conflict in multiple locations. 
About the job:
The CCCM Assistant will support the implementation of planned activities in either a formal IDP camp or informal settlements – focused primarily on needs identification, documentation and referrals/service requests, in addition to regular liaising with stakeholders. 
Provide any additional support as requested by other team members and the Project Manager. 
Duties and Responsibilities:
  • Provide support to national camp management teams in formal IDP camp and/or support IDP site representatives in informal settlements. 
  • Ensure regular contact (physical or through phone calls) and collect site specific information/updates from IDP representatives.  
  • Assist in identifying needs, service gaps and duplication in all targeted sites. 
  • Document, track and provide timely referrals and service requests to specialist service providers. 
  • Help facilitate awareness campaigns or information dissemination to IDP populations using diverse methodologies, ensuring understanding by the IDP community 
  • Attend meetings with various stakeholders, including national authorities and IDPs as necessary or requested. 
  • Provide accurate and timely information that supports the drafting of weekly situation reports and other updates. 
  • Support the Community Mobilization Officer or Information Management Officer as needed 
Overarching tasks: 
  • The CCCM Assistant is a field-based position which supposes daily presence in either camps or informal IDP settlements.  
  • The CCCM Assistant will undertake any other tasks, within the framework of his/her position, as requested by his/her supervisor. 
About you:
To be successful in this role you must have: 
  • Minimum 2 year of professional experience, ideally involved in social services or community activism. 
  • Ideally, at least 1 year experience in international and/or local NGO; ideally involved in the direct implementation of field level humanitarian assistance to refugees or IDPs. 
  • Proven leadership skills and experience in creating, establishing and negotiating relationships and building alliances and networks with various stakeholders at community and local and national levels. 
  • Strong understanding of humanitarian issues, especially related to Syrian refugee crisis and Iraq displacement. 
  • Ability to draft basic reports and situational briefings in English. 
  • Competence using Microsoft Word and Excel necessary. 
In this position, you are expected to demonstrate DRC’ five core competencies:  
Striving for excellence: You focus on reaching results while ensuring an efficient process.  
Collaborating: You involve relevant parties and encourage feedback.  
Taking the lead: You take ownership and initiative while aiming for innovation.  
Communicating: You listen and speak effectively and honestly.  
Demonstrating integrity: You act in line with our vision and values.  
Moreover we also expect the following: 
Required qualifications: 
  • Advanced university degree is an asset.  
  • Experience in social services or community activism.  
  • Commitment to humanitarian principles and values.  
  • Understanding of gender, protection and human rights.  
  • Extensive knowledge of the Syrian refugee crisis and Iraqi displacement. 
  • Spoken and written Arabic is essential 
  • Good spoken and written English is preferred 
Desirable qualifications:
Ideally, you will also have: 
  • Analytical Skills  
  • Planning Skills  
  • Systematic  
  • Communication  
  • Teamwork Skills  
  • Initiative (proactive)  
  • Result-oriented and Accountability  
  • Professionalism  
We offer: 
DRC will offer the successful applicant a 4 months contract, renewable dependent on both funding and performance. You must be available to start work from 1 September 2017 and be willing and able to work in Anbar.  
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment; please refer to under Vacancies. This position will be placed at level B2. 
Application process:
Interested? Then apply for this position by clicking on the apply button. 
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered. 
If you have questions or are facing problems with the online application process, please contact  
Applications close 28 August 2017. The interviews are expected to take place 30 August 2017.   
Need further information? 
For more details on this position please contact  
Please note that applications sent directly to will not be considered. 
For further information about the Danish Refugee Council, please consult our website  
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: DRC - Danish Refugee Council
  • Location: Anbar
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Administrative support
    • Administrative support
  • Closing Date: 2017-08-28

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