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Regional Durable Solutions Adviser - Region Middle East

Amman (Jordan)


The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

Rights Respected, People Protected


The Middle East Regional Office based in Amman, Jordan was created in January 2014 as part of NRC’s reorganization process.  We currently have more than 3,000 staff in the Middle East region assisting people displaced by conflict in Syria, Iraq, Lebanon, Turkey, Jordan and Palestine.  Our work is concentrated on the shelter, education, food security, legal assistance and water, sanitation and hygiene sectors with strong protection and resilience focus integrated into our programs.

NRC operations is in the Middle East have grown significantly in recent years and further growth is expected in the months to come. With large operations in such fluid contexts, the NRC Middle East Regional Office has a stimulating and rewarding work environment, a collaborative workforce and genuine place of passion responding to a region in crisis.


The purpose of the Regional Durable Solutions Adviser position is to assume the overall responsibility for the development of a specific approach and strategies around the return of displaced communities in/from Syria and Iraq.


Role and responsibilities

Generic Responsibilities

  1. Compliance and adherence to NRC policies, guidance and procedures
  2. Provide strategic advice to the Country Offices in the region on relevant core competencies and/or cross-cutting issues
  3. Support the development of regional core competency strategies and implementation plans
  4. Contribute to the development of policies, strategies, tools and new approaches, with a focus on innovation and piloting
  5. Ensure that best practices are identified, documented and disseminated both within the region and beyond
  6. Provide capacity development across Country Offices in the region and the Regional Office
  7. Contribute to the identification and development of regional advocacy issues related to the return of displaced communities in Syria and Iraq
  8. Build relationships with key stakeholders at a strategic level and represent NRC in policy and coordination fora at regional and global level and engage in fundraising


Specific Responsibilities

  1. Define a strategy to improve NRC’s ability to assist conflict-affected and forcefully displaced populations in/from Syria and Iraq by:

      1. Clarifying core concepts and principles across the displacement continuum

      2. Mapping the current NRC operational modalities and systems in the Syria and Iraq crises affected countries

      3. Identifying stakeholders and coordination platforms

      4. Identify information gaps, collect and analyze data

      5. Identify common approaches and key interventions across the return phases also ensuring the production of standardized tools, protocols and guidelines

      6. Contributing to the definition of defining the Durable Solution Unit (DSU) governance structure, responsibilities and interaction modalities within MERO as well as between MERO and COs

      7. Draft the DSU strategy

      8. Pilot, implement, monitor progresses and learning

  2. The DS Adviser will also provide support to COs in the operationalization of Durable Solutions’ Strategy by

      1. Keeping up to date with key contextual updates influencing population movements and provide regular information to COs

      2. Identifying opportunities for existing programs to tailor their interventions to actively contribute to durable solutions

      3. Leading regular coordination meetings between Program Specialists in the region on the operationalization of DS and ensure follow up.

      4. Sharing regular trends and update analysis on each component of the DS strategy with CO.


Our Ideal Candidate:

Protection background, experience in working in complex and sensitive contexts, and ability to work independently in a results-orientated, multi-cultural environment and manage conflicting priorities.

Highly organized and analytical individual who has proven experience in returns situations and displacement concepts in Iraq and Syria.

Good knowledge with drafting policy and strategic guidance, in addition to facilitating their implementation.

Strong donor knowledge and fundraising experience.

Outstanding communication, representation and networking skills. A diplomatic person who has the ability to tackle day to day issues in complex settings.

Some experience in start-up or exit situations is preferred.

Fluent English, some Arabic is an added advantage.


Additional Information:

Contract period: 12 months

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Amman, 30% travel.

Approved health certificate will be requested before contract start

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities.

NRC reserves the right to use electronic screening tools for this purpose.

NB: Please enter the geographical location in the "Company name" field for both company and location on your application.

Screening applications will be on a rolling basis.

For more jobs follow us on Twitter @nrc_jobs


Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: NRC - Norwegian Refugee Council
  • Location: Amman (Jordan)
  • Grade: Mid/Senior
  • Occupational Groups:
    • Emergency Aid
  • Closing Date: 2017-09-30

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