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Survey CAPI Expert (CSPro)

Nay Pyi Taw



2017/PROC/UNDP-MMR/PN/088                                                                            Date:  September 14, 2017                                            

Country:                                                  Myanmar

Description of the assignment           Survey CAPI Expert (CSPro)

Period of assignment:                          30 October 2017 – 31 December 2017 (total 20 working days)

Duty Station:                                          Nay Pyi Taw, Myanmar and Home Based

Type of contract:                                   IC contract (International)

Proposal should be submitted to  no later than 28 September 2017 (17:00) Yangon.

Any request for clarification must be sent in writing, or by standard electronic communication to the address or e-mail to . Procurement Unit will respond in writing or by standard electronic mail and will send written copies of the response, including an explanation of the query without identifying the source of inquiry, to all consultants. 

(Please see completed information at )

A. Background

 Myanmar is in the midst of a democratic transition in which the civil service plays a profound role. Soon after assuming its functions, the new Government of Myanmar prioritized civil service reform as a means to transform the administrative machinery, making it more responsive and more accountable and effective in the management of public resources and delivery of services. The Government of Myanmar has stressed through policy directives the need to establish an efficient government, which would work for the benefit of the people, strengthen rule of law and establish a society free of corruption. These are fully in line with Myanmar’s promotion of Agenda 2030, and the achievement of Sustainable Development Goal 16 targets.

The civil service has been identified as the driving force behind the transformation in public service institutions and an enabler to meet the needs of a complex transformation towards peace, justice and strong institutions. As the face of government in local communities, with responsibilities for delivering public services effectively, it is important for the Government of Myanmar to ensure that civil servants uphold the highest values of integrity, ethics, meritocracy, non-discrimination and equality and fairness in their dealings with the public but also internally within the service. The civil service is key to furthering Myanmar’s democratic transition and strengthening the trust in the state.

The Union Civil Service Board (UCSB) of the Government of Myanmar is in the process of finalizing an ambitious four-year Civil Service Reform Strategic Action Plan. The plan, which constitutes the main policy document for civil service reform in Myanmar, sets out measures to enhance civil service governance, produce a merit-based and performance driven civil service culture and systems, improve civil servant efficiency and effectiveness, and enhance public service transparency and accountability. The principles of ethics, integrity, meritocracy and equality for women and ethnic minorities are the founding elements of the plan, addressing key areas of improvement in the current civil service. In order to set a baseline and measure whether the changes introduced as part of the plan are having a positive effect on the public’s interaction with, and confidence and trust in, the public service, the plan calls for the UCSB to conduct a survey of public perceptions on the civil service every two years.

Public perception surveys, and civil servant perception surveys, are part of the regular toolkit of governments around the world to help keep administrative reforms on track, ensuring that public servants are enabled and motivated to fulfil their duties, and ensuring that measures for improvement are informed by the public’s perceptions, opinions and experiences in interacting with the public service. Many government institutions partner with national statistics bureaus in the implementation of such surveys. The Central Statistical Organization (CSO) has been tasked to lead the technical implementation of this public perception survey in Myanmar, in cooperation with the UCSB.

In this endeavor, UNDP is seeking an expert on designing Computer-Assisted Personal Interviewing (CAPI) systems, to design the data entry system for this public perception survey, provide troubleshooting during the fieldwork, and to build capacity among CSO staff to use CSPro for CAPI implementation.

Duties and Responsibilities

Please see the following link:


Please see the following link:

Required Skills and Experience

A.Qualifications of the Successful Individual Contractor

  • Master’s degree in the field of computer science, IT, statistics, or other relevant field. A Bachelor’s degree in combination with 2 additional years of relevant work experience will be accepted.
  • At least 5 years’ experience in the design and implementation of CAPI systems using CSPro (essential).
  • Record of successful capacity building on CAPI systems (essential).
  • Record of timely delivery of high quality survey data (essential).
  • Prior experience of working in Myanmar or another Least Developed Country in South-East Asia (desirable).
  • Excellent communication and writing skills.
  • Fluency in English language.
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UNDP - United Nations Development Programme
  • Location: Nay Pyi Taw
  • Grade: International Consultant - Consultancy
  • Occupational Groups:
  • Closing Date: 2017-09-28

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