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Communications and Engagement Analyst

Colombo

  • Organization: UNDP - United Nations Development Programme
  • Location: Colombo
  • Grade: Junior level - NO-A, National Professional Officer - Locally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Communication and Public Information
  • Closing Date: Closed

Background

Background:

UNDP in Sri Lanka is reorganizing internally and moving to an integrated collaborative business model. Internally, an energetic and innovative team will converge around the planning, design, implementation and quality assurance of an integrated programme in a fast-paced environment. Fostering strategic partnership and alliances with different stakeholders will require a team which consistently approaches work with energy and a positive, constructive attitude and has a strong client orientation. Strong UN partnerships are valued for Delivering Together in a true spirit of collaboration and teamwork.

Post Context:

Under the guidance and direct supervision of the Business Development and Resource Management Advisor, the Communications & Engagement Analyst participates in the implementation of the corporate communications strategy, as well as in the design, management and implementation of the Country Office communications and publication strategies which are geared to influence the development agenda, promote public and media outreach and mobilize political and financial support for UNDP.  In doing so, the incumbent facilitates internal communication towards the inclusion of innovative practices and resources into UNDP’s programmes, projects, services, and partnership engagement approaches while leveraging communications channels with external stakeholders.

The Communications & Engagement Analyst, working closely with Business Development and Results Management Teams as well as all Programme portfolio members and Senior Management is the daily face of UNDP to the outside world  Through casting both a broad information net as well as targeted communication efforts, the Communications & Engagement Analyst projects the work and identity of UNDP outward and the perspectives and needs of the client communities in ward. 

The Communications & Engagement Analyst, through keen awareness of communication actors and issues in Sri Lanka, positions and prepares UNDP colleagues for successful communication engagements with the press, government, formal presentations with institutional actors and non-traditional settings as well.  The Communication and Engagement Analyst prepares the field for the optimal visibility of UNDP’s substantive and innovative collaboration efforts in achieving Sri Lanka’s grand challenge.

ONLY STAFF AFFECTED BY THE UNDP SRI LANKA CHANGE MANAGEMNT PROCESS ARE ELIGIBLE FOR THIS POSITION. ALL OTHER APPLICANTS WILL NOT BE CONSIDERED.

Duties and Responsibilities

Ideas & Expertise:

  • Facilitate the inclusion of innovation practices and resources into UNDP’s programmes, projects, services, and partnership engagement approaches
  • Facilitate the contribution of Sri Lankan citizens and institutions in development innovations via CO and corporate UNDP innovation resources and access points
  • Collaboration with programme portfolio teams, projects, policy advisory and engagement team to co-develop innovative approaches
  • Leveraging contemporary communication channels and platforms, reaches all relevant audiences including stakeholders, experts, sponsors and institutions and citizens with effective and continuous messaging that expands UNDPs position and engagement around the SDGs and Sri Lanka’s development agenda. 
  • Develops, packages and produces tailored and relevant communication materials and products.
  • Create media and information campaigns in local and regional media that position UNDP, as well as UNDP’s partners, and ensure the role and voices of UNDP and its collaborating partners are widely seen and heard in the national development dialogue.
  • Capitalize on UNDP communication, outreach, and convening capability to provide a communications platform for citizen actors in development, with emphasis on Sri Lankan youth and business community.

Partnership engagement:

  • Creates a network of critical communication actors, partners and platforms essential for advancing development cooperation, innovation, and collaboration in Sri Lanka.
  • Systemically supports the integration of innovation approaches and external public engagement in UNDP’s programming and project development.
  • Seeks client feedback on communication products and efforts
  • Learn how clients and collaborators consume communication products and services, identifying information and data to facilitate greater reach, clarity and impact.
  • Identifies effective partner communication strategies and seeks to align and join efforts when useful to advancing UNDP’s shared agenda with its collaborative partners.
  • Provide basic and useful explanations to clients on communications requirements.
  • Promotes use and citizen voices and institutional consumers to “tell the story” of development in Sri Lanka in appropriate media and fora.

Team Collaboration:

  • Proactively propose avenues for external engagement in UNDP’s work, utilizing the richness of ideas and energy to co-create within Sri Lankan communities and youth.
  • Support UNDP knowledge and advisory teams in integrating innovation approaches in the design of projects and collaborative initiatives.
  • Briefs portfolio teams on messaging effectiveness, identifying successes and impediments.
  • Lead internal workshops and training on social media usage that promote UNDP and avoid negative outcomes.    
  • Jointly craft with portfolio managers and technical experts the consumable message and interventions for targeted audiences that expand and secure UNDPs reach.

Competencies

Core

Innovation

Ability to make new and useful ideas work.

Leadership

Ability to persuade others to follow.

People Management

Ability to improve performance and satisfaction.

Communication

Ability to listen, adapt, persuade and transform.

Delivery

Ability to get things done while exercising good judgement.

Technical/Functional

Graphic Design

Ability to communicate visually and create appealing UNDP graphic products.

Multimedia / Content Development

Originating and/or editing written content for media and the general public to be disseminated through press or other online outlets.

Brand Quality Management

Ability to strengthen UNDP's identity and distinction through its brand and uphold it to a high level of quality.

Social Media

Ability to represent and promote the UNDP’s work in virtual communities / networks and promote citizen engagement in UNDP's work.

Cultural Translation

Ability to translate information into the context of the culture.

Innovation, Outreach, and Partnerships

Ability to communicate within and at large, participate in peer communities and engage substantively.

Required Skills and Experience

Education:

Advanced (Master's) or Bachelor’s Degree in media relations, journalism, publishing, or a related field

Experience:

Master’s Degree with 0 years or Bachelor’s with 2 years of relevant experience at the national or international level in public relations, communications or advocacy.

Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems.

Language Requirements:

Fluency in English and the national language of the duty station. Knowledge of other UN official languages is desirable

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
This vacancy is now closed.
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