Emergency Protection Associate (EPA)

UNITED NATIONS RELIEF AND WORKS AGENCY

FOR PALESTINE REFUGEES IN THE NEAR EAST

UNRWA

UNRWA is the United Nations agency responsible for the protection, care and human development of a population of some 4.7 million Palestine refugees living in the Gaza Strip, the West Bank, Jordan, Lebanon and the Syrian Arab Republic.  UNRWA is committed to assisting Palestine refugees in maintaining a decent standard of living, acquiring appropriate knowledge and skills, enjoying the fullest possible extent of human rights, and leading a long and healthy life.  UNRWA is the largest UN operation in the Middle East with more than 29,000 staff.   Most of these staff is refugees themselves, working directly to benefit their communities - as teachers, doctors, nurse or social workers. UNRWA is seeking to employ a qualified:

Emergency Protection Associate (EPA)

Vacancy Announcement Number

ISP-11-2017

Condition of services

This Contract (Individual Service Provider, ISP) is until 31 March 2018, with very likely extension. Monthly salary USD 4000-4500

Department ••••••••••••••

Neutrality and Protection Unit

Duty Station•

Jordan Field Office

Issue Date•••••••••••••••••

•13 September 2017

Deadline for Applications•••

•26 September 2017

Background AND PURPOSE

Today, it's estimated that more than 17.000 Palestine refugees from Syria (PRS) live Jordan.

Acknowledging their specific vulnerability, through its emergency response programme UNRWA provides them with relief, social and protection services.

The irregular status of some PRS in Jordan means they endure a considerable degree of vulnerability and insecurity. The development of negative coping mechanisms among refugees is also a risk, and we are working to better identify and refer cases of child protection, gender-based violence and other serious issues.

In this context of sensitive operating environment, protection of PRS remains a priority for UNRWA in Jordan. To that end, the Agency mobilizes dedicated resources to monitor and respond to protection issues affecting PRS. To meet at best the needs, monitor the protection environment and improve the protection context for vulnerable refugees, UNRWA Jordan tracks and analyses protection cases, refers internally to appropriate Agency departments and externally to service providers, and engages with the authorities and other stakeholders on protection issues.

To lead these efforts within the Neutrality and Protection Unit, the Agency requires the services of an Emergency Protection Associate (EPA) to coordinate and manage PRS protection project implementation including activities, budget, data management and all reporting requirements. The service provider will be located in the Neutrality and Protection Unit and will work closely with field-based protection staff and the Emergency Coordination Unit. The Emergency Protection Associate will report to the Operations Support Officers Team Leader & Field Protection Coordinator (Team Leader hereafter).

This position represents a unique professional opportunity in the field of Protection, at the service of one of the most vulnerable groups of Palestine Refugees in Jordan and within the dynamic, ambitious and growing Neutrality and Protection Unit team.

Description of Duties and Responsibilities

The Service Provider will:

•         Ensure the smooth, efficient and quality overall management of the Emergency Protection Project of the EU-funded MADAD Trust Fund programme and all related components; coordinate specific donor reporting and respond to ad hoc requests

•         Lead the project strategically to ensure meeting at best the needs;

•         Manage resources/budgets and ensure optimal results and efficiency at the service of refugees; ensure required internal processes are conducted in the most efficient and result-oriented way•

•         Operate the team of five Emergency Protection Workers (EPWs) with and under the OSO TL & FPC, providing support and technical guidance in casework and referrals;

•         Ensure quality and accuracy of data collected from beneficiaries and adequate provision protection of services, timeliness of data inputted into the information management system by EPWs; ensure their compilation, consolidation and analysis as well as the generation and production of all required reports and statistics;

•         Awareness raising, dissemination and training; Identify and coordinate relevant activities •to increase awareness and responsiveness by frontline staff in addressing the protection concerns of PRS; contribute directly as required

•         Plan and coordinate with EPWs community outreach activities, field/home visits and other field work as per needs

•         Protection interventions; draft written protection interventions and support in the presentation of oral interventions to relevant authorities on behalf of PRS

•         Represent UNRWA in inter-agency meetings and other forums as required and in coordination with the Team leader

•         Advocacy; provide advocacy submissions, briefings and reports and contribute to donor visits and presentations;

•         Conduct advocacy as appropriate and under guidance from the Team Leader with external partners/actors on protection issues

•         Any other task assigned

Essential Qualifications and Experience

•         An advanced university degree from an accredited educational institution in social science, political affairs, international relations, Law, international law or a related field; or relevant equivalent field experience

•         At least five years of relevant professional experience in the humanitarian / development and/or protection sector, or at least three years of international experience in the same sector with an essential focus on protection and/or emergency response.

•         Two years of experience in managing, training, coaching and/or mentoring staff and team

•         Proven experience in protection work, design and/or implementation of comprehensive protection responses

•         Excellent command of written and spoken Arabic and English;

Competency and expertise requirements

•         Strong management and leadership skills, proven record of managing and staff capacity building;

•         Excellent organizational skills, independent and disciplined with initiative and an ability to work under pressure, to prioritize effectively and to maintain accountability;

•         Ability to deliver;

•         Excellent verbal and written communication skills, with demonstrated ability to tailor language, style and format to match audience;

•         Ability to deal with clients with dignity, respect and confidentiality, and to systematically ensure this practice across the activities and within the team;

•         Demonstrated ability to handle sensitive situations diplomatically and with integrity;

•         Experience, capacity and willingness to conduct field work, including camp and home visits;

•         Knowledge and understanding of key protection concerns faced by refugees, preferably in related contexts;

•         Familiarity with relevant human rights, protection concepts, standards and best practices and frameworks;

•         Valid driving license is desirable

CONDITIONS OF SERVICE

•         The Individual Service Provider contract is limited duration until 31 March 2018 with highly likely extension; monthly basic salary ranges from $ 4,000 to 4,500.

•         The incumbent will be based in Amman and will work at UNRWA's Jordan Field Office, requiring undertaking regular field travel across the country.

How to Apply

Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received, only applicants short-listed for interview will be contacted.

General Information

UNRWA encourages applications from qualified and experienced women. UNRWA welcomes applications from qualified candidates with disabilities. •

UNRWA is a United Nations organization whose staff is expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staffs are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs.

The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc.) The United Nations does not concern itself with information related to bank accounts.

Issue Date: •13 September 2017