Associate Operations Support Officer-Protection and Neutrality-FOJ

UNITED NATIONS RELIEF & WORKS AGENCY

FOR PALESTINE REFUGEES IN THE NEAR EAST

INTERNAL & EXTERNAL VACANCY NOTICE

WEST BANK VACANCY NOTICE VN/WB/073/2017/X

DEADLINE FOR APPLICATIONS 06 October 2017

POSITION TITLE

Associate Operations Support Officer

Grade

14

Project

DUTY STATION

Field Office Jerusalem

DEPARTMENT / DIVISION

Office of the Director/ Protection and Neutrality

1.   PLACE IN THE ORGANIZATION

The incumbent of this post is responsible to the Operations Support Officer, P-3

2.•• RESPONSIBILITIES AND DUTIES

The incumbent is the area professional staff of the Operations Support Team. S/he also provides translation and interpretation to the Operations Support officer on the range of activities carries out by the Operations Support Tram. In accordance with established Agency policy and procedures, the Associate Operations Support Officer will:

(A)    Collect, consolidate and take part in the analysis of contextual data and information that will contribute to adequately identify emerging areas of concern and to monitor protection issues;

(B)    Through regular contact with governmental and civilian institutions, representatives of the local communities/ authorities, beneficiaries and other persons of concern to UNRWA, monitor, assess and report on;

(i)       Protection of the affected population, including their humanitarian situation;

(ii)     Access related matters and the impact on Palestine refugees and the humanitarian workers including UNRWA personnel;

(iii)    Contribute to the drafting of internal reports and Field notes.

(C)    Support inspection of UNRWA's property and other assets that the Agency controls, to ensure neutrality; report on neutrality, and safety & security issues to the relevant authority.

(D)    Communication and Liaising:

(i)       Develop & maintain positive and supportive relationship with a wide range of stakeholders including local communities and local authorities;

(ii)     Disseminate information about UNRWA's humanitarian and protection mandate directly to the refugee community, and advise on issues related to the Agency's facilities;

(iii)    •Disseminate data and information on Protection, Access, Neutrality and Safety & Security to other UNRWA WBFO departments and Programmes;

(iv)   In relation with external, local stakeholders, organize field visits; accompany visitor and donors;

(v)     Provide/support briefings to various interlocutors on the purpose of UNRWA's mandate and programmes, neutrality, access and protection issues;

(vi)   Prepare and deliver sensitization training to UNRWA personnel (Privileges and Immunities, Neutrality, Access, Safety & Security and Protection) in West-Bank.

(vii)  Gather, consolidate and transmit access & security related information to the Operations Radio Room;

(viii)   Facilitate access for staff to UNRWA installations (movement restrictions) including direct negotiations with checkpoints personnel;

(ix)   Coordinate with other UN agencies and NGOs in UNRWA areas of operation.

(E)    Performs such other duties as may be assigned.

3.• MINIMUM QUALIFICATIONS

Academic and Professional qualifications

A university degree from a recognised university-level academic institution, preferably in social sciences, political affairs, international relations, communication studies, human rights, English, business, •law or a related field.

Experience

At least four years of experience, preferably in humanitarian/relief emergency operations, human rights affairs or other related discipline.

Language

Excellent command of spoken and written English and Arabic.

4.•• COMPETECIES

•    Excellent communication skills, in particular translation and interpretation, and ability to draft/edit a variety of written reports, studies and other correspondence in English and Arabic;

•    Flexible, able to assess and analyse situations quickly, objectively and prudently;

•    Ability to build and sustain effective work relationships with refugee population, UNRWA staff, community leaders, partners and local authorities to achieve common goals;

•    Ability to work under pressure, flexible hours and as part of a team;

•    Articulate, politically aware while remaining impartial and discreet at all time; considering the safety and security of personnel;

•    Ability to handle sensitivity and diplomatically protection issues;

•    Treats sensitive or confidential information appropriately;

•    Computer skills (Microsoft Office applications)

5.•• DESIRABLE QUALIFICATIONS

(A)    Experience with radio communication equipment and procedures;

(B)    Knowledge of UNRWA's operations in West-Bank;

(C)    Possession of a valid driving license (at least two years);

(D)    Knowledge of Hebrew;

(E)    Ability to drive in Jerusalem

6. ADDITIONAL INFORMATION

(A)    The incumbent will be required to travel within the field in performance of his/her duties.

(B)    The incumbent may be required to work beyond normal duty hours.

(C)    The incumbent will be evolving in a volatile security context, working in a sometime stressful environment.

7.• EQUIVALENCY

Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered, should less than two qualified candidates are found.

8. ••HOW TO APPLY

•   Applicants are required to create a profile and complete UN Personal History form (P11) at http://jobs.unrwa.org. Please note that only applications received through this site will be considered.• Deadline for submitting applications is 06 October 2017. No applications will be considered beyond this date.

•     للبدء بعملية التقدم للوظيفة يطلب من المتقدمين التسجيل عبر الموقع الإلكتروني المذكور أعلاه، و ذلك لإنشاء حساب شخصي مستخدماً الرابط Register as a new user" " والذي ينقلك إلى شاشة أخرى تقوم خلالها بالخطوات التالية:

1- إدخال بريدك الإلكتروني، الاسم الأول، إسم العائلة، كلمة السر ومن ثم التأكيد على كلمة السر.•

2- الضغط على زر"Register" لينقلك إلى شاشة جديدة تتضمن طلب التوظيف الخاص بالأنروا.

3- يقوم المتقدم بتعبئة كامل الحقول كما هو مطلوب وفي الأمكنة المخصصة لها.

4- الذهاب إلى الرابط الوظائف المحلية"Local vacancies" ، قم باختيار اسم الإقليم "West Bank" ثم اسم الوظيفة و من ثم الضغط على كلمة" "Apply.

5- عند الانتهاء من تقديم الطلب و الضغط على• "Submit Application"، تأكد من أنك تقدمت للوظيفة المطلوبة.

6- فور انتهائك من تقديم الطلب وفق الإجراءات المنصوص عليها ، يقوم البرنامج بشكل آلي بإرسال رسالة الكترونية إلى بريدك الإلكتروني و يعطي رقم رمزي ، عليك طباعة الرسالة والاحتفاظ بها للمراجعة عند الحاجة.••••

•   Appointment to this post is subject to probationary period of one year. Upon satisfactory completion of this period and the continued need of the post, appointment will be confirmed.

•   With their prior agreement, candidates who are approved as suitable for appointment but are not the selected candidate for this vacancy, will be placed on the Agency's roster of pre-approved candidates for a period of up to one year, and may be considered for future vacancies in the same position. The Agency maintains the discretion to fill future vacancies for this position from the roster without re-advertising the vacancy.

•   UNRWA is an equal opportunity employer.

•   UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking working environment.

• REMUNERATION'S••••

•GRADE•••••••••• ••••••••••••••••••••••••••••••: 14

•MONTHLY BASE SALARY••••••• : 985.1 JD + An allowance of 1000 NIS payable in JD at UNRWA rate + Other fringe benefits include provident fund & health insurance.

•DEPENDENCY• ALLOWANCE• : Payable to spouse and up to seven children

•DATE FOR ENTRY ON DUTY••• : As soon as possible

General Information

UNRWA encourages applications from qualified and experienced women.• UNRWA welcomes applications from qualified candidates with disabilities.

This vacancy notice is open to internal and external candidates.•

The United Nations does not charge fees at any stage of recruitment process (application, testing, interviewing, etc).• The United Nations does not concern itself with information on bank accounts.

UNRWA – WEST BANK FIELD OFFICE• /• PERSONNEL DIVISION JERUSALEM – SHEIKH JARRAH / P.O. BOX 19149