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Head of Programmes


The Danish Refugee Council (DRC) is looking for a highly qualified, motivated and strategically minded Head of Programme to one of DRC’s largest and most challenging operations. 
DRC in the Central African Republic 
DRC is one of the largest NGOs in the Central African Republic (CAR), with over 30 international and 300 national staff and an annual turnover of 7 million EUR. DRC CAR operates within three main pillars of multi sector emergency response, protection and livelihoods and provides life-saving, early recovery and durable solutions assistance to IDPs, refugees and other conflict affected populations in Bangui and in the two prefectures of Ouham and Ouham-Pende. The humanitarian situation in CAR is marked by recurring insecurity and displacement, compounding deep poverty and underdevelopment. CAR is experiencing a complex and protracted emergency, demanding an integrated response. DRC provides multi sector assistance in response to emergency needs, while seeking to reinforce the capacities of the population in terms of socioeconomic recovery, resilience and protection.   
About the job 
Overall purpose of the job 
DRC strives to continuously be on the forefront in addressing displacement related needs in the Central African Republic in terms of relevance, impact and quality. To that end, DRC is currently engaged in an organizational development process aimed at building more solid strategic, programmatic and operational coherence and synergy. The Head of Programme’s prime and overall objective will be to support the Country Director and DRC CAR Senior Management Team in ensuring strategic programming coherent with DRC’s operational platforms, coordinating DRC’s programme development, strengthening DRC’s programme quality, standards and learning, and enforcing DRC’s accountability and M&E frameworks.  
The HoP is part of DRC’s Senior Management Team (SMT) in CAR. The HoP will represent DRC on behalf of the Country Director upon agreement and will moreover function as Deputy Country Director during Country Directors absences. 
Key internal and external stakeholders: CD, technical program coordinators, grants manager, Donors, overnment authorities, INGO and local NGO partners, Community Leaders 
Reporting Lines: The HoP reports directly to the Country Director. The HoP supervises all the technical coordinators in CAR such as the Livelihood coordinator, the Emergency coordinator, the Protection coordinator, the Program Development and Quality Control Manager. 
Specific Responsibilities 
  1. Representation and management 
  • Participate as a senior management team (SMT) member in development of the CAR mission’s policies, strategy and plans in accordance with DRC global policies and guidelines
  • Function as Country Director during the absence of the CD
  • As delegated by the CD, represent DRC with government authorities, donors, UN agencies, humanitarian agencies and other partners in regards to programme
  • Manage, coordinate and coach members of the programme team, ensuring their professional development and capacity building as needed
  • Ensure that DRC values and code of conduct are respected and upheld, including through setting a personal example
  • Ensure that all staff members under his/her supervision have relevant work plans, job descriptions and that performance reviews are conducted and performance issued followed up as needed
  • Ensure that DRC management principles are disseminated and adequately applied
  • Oversee and support capacity building for expatriate and national staff on technical issues and program cycle management, based on assessment of the critical program improvement needs of the CAR mission
  • Develop, disseminate and implement the DRC CAR programme strategy within the DRC team
  • Ensure the development of sector programme strategies in line with the country programme strategy, and guide Programme Coordinators in the implementation of strategies through collaboration and proactive programme development and implementation
  • Work in close cooperation with programme and support staff in CAR, and actively seek support, knowledge and coaching as necessary from colleagues in other regions and HQ. 
          2. Programme Quality and Development
  • Ensure that the CAR mission designs and delivers high quality, donor compliant and adequately resourced projects
  • In collaboration with the Program Development and Quality Control Manager, ensure the CAR mission’s programmes are implemented in line with DRC’s accountability principles
  • Oversee and support continuous improvement of programme quality standards, including application and harmonisation across field bases
  • In collaboration with the Program Development and Quality Control Manager, develop a fundraising strategy in line with the Strategic Programme Document of the mission
  • Establish strong and efficient partnerships with organisations, donors and authorities, in line with the DRC partnership management policy and CAR programme strategy
  • Assess and improve DRC CAR’s accountability measures in accordance with DRC’s global Core Humanitarian Standard commitments
  • In collaboration with the Program Development and Quality Control Manager, ensure that DRC CAR implements high-quality Monitoring, Evaluation and Learning across all projects, including that learning is captured and used in program design and implementation
  • Establish improved mechanisms for analysis, assessment, learning and communication of impact
  • Support the drafting of project proposals and budgets, ensuring strong cross-departmental coordination between programme and support teams, including field coordinators, as well as close liaison and timely consultation with HQ.
  • Ensure compliance with DRC grants management policy and donor regulations, including ensuring that grant opening meetings are held for every new project
  • Support the grants team in timely submission of high quality donor reports.  
About You 
  • Education: Relevant University Degree, Masters or post-graduate in international relations, Humanitarian Programs Management, degree, political science, international development and/or similar field.
  • Languages: French: Fluent (written and spoken) - English: Good (written and spoken)
  • Experience and technical competencies:
  •  Min. 5 years’ experience overseas in complex emergencies, preferably with refugees and/or IDP off which minimum 3 years’ experience in staff management and development
  • Good understanding of displacement issues and related international standards/frameworks
  • Strong experience in programme development and proven program development abilities
  • Substantial NGO project management experience, including responsibility for strategy design, staffing, admin/finance management, contract management and donor relations
  • Experience of leading strategic programming and planning, implementation, monitoring and learning
  • Proven track record of negotiating and advocating with government authorities and donors for solutions that serve the needs of beneficiaries, pursuing values of internationally recognized and universal character in a post-conflict context with a strong respect of local culture and tradition
  • Ability to manage a large workload and multiple tasks in a fast paced environment with tight deadlines
  • Ability to live and work under pressure in a rapidly changing and sometimes insecure environment
  • Team player with excellent communication and strong participatory leadership skills 
All employees should master DRC's core competencies 
  • Striving for excellence: You focus on reaching results while ensuring an efficient process
  • Collaborating: You involve relevant parties and encourage feedback
  • Taking the lead: You take ownership and initiative while aiming for innovation
  • Communicating: You listen and speak effectively and honestly
  • Demonstrating integrity: You act in line with our vision and values. 
We offer 
  • Type of contract: Fixed Term Expatriate Contract
  • Contract length: 1 year
  • Start date: ASAP - November 1st 2017
  • Duty Station: This position will be base in Bangui, CAR with frequent travels expected within the country to field offices and field operations/programs
  • Position Level: A9
  • Salary and conditions: will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to DRC’s Vacancies website for more information.
  • This is an unaccompanied position within a non-family duty station 
Application process 
  • All applicants must send a cover letter and an updated CV (no longer than four pages) in English.
  • Applications sent by email will not be considered
  • Closing date for applications is October 22nd 2017. However due to the importance of this position DRC will screen applications as they are received and might selected candidates before indicated application closing date.
  • If you have questions or are facing problems with the online application process, please contact
  • For further information about the Danish Refugee Council, please consult our website 
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
  • Organization: DRC - Danish Refugee Council
  • Location: Bangui
  • Grade: Mid/Senior
  • Occupational Groups:
    • Management, Administration and Finance
  • Closing Date: 2017-10-22

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