Deputy SMS Advisor - National Contract
The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in 40 countries around the world.
DRC’s mandate is driven by three global strategic objectives within the DRC Assistance Framework: 1) saving lives and alleviation of immediate suffering among people affected by conflict, 2) safeguarding, restoration and development of livelihoods, and 3) Institutional and organisational change that contributes to the protection of people’s rights and peaceful handling of conflict.
DRC has been operating in Greece since December 2015, providing support to the Greek Ministry of Migration Policy (MoMP) in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island. In March 2016, DRC expanded its operations in response to the changing context and the build-up of refugee population on mainland Greece.
The Deputy SMS Advisor will join a dedicated SMS country team supporting the Government-appointed Site Managers in various sites hosting Persons of Concern (POC). The position involves a high degree of relationship-building, including providing technical feedback and support to existing DRC site operations as well as in preparation for eventual site closures and durable solutions. The Deputy SMS Advisor will ensure that the partners and projects apply appropriate international and national best practices, as well as innovative and locally relevant approaches. The Deputy SMS Advisor will need to establish and nurture relationships across a broad range of national and international stakeholders, while being responsive to the needs and demands of these actors.
Under the direct supervision of the Senior SMS Manager and in close coordination with the Head of Program, Program Coordinator and Area Managers, the Senior SMS Manager will support the implementation of all of DRC’s SMS activities across the country. Furthermore, the National SMS Manager will develop and maintain good relations with the POC communities, relevant stakeholders and other humanitarian actors particularly with the MoMP, to support adequate implementation and coordination of DRC’s SMS activities.
Duties and Responsibilities
Responsibilities will include, but not necessarily be limited to the following:
- Maintain close collaboration and coordination with the counterpart ministry (MOMP) and provide support to them regularly.
- Represent DRC in national and area SMS meetings and relevant functions.
- Coordinate activities of all SMS Team Leaders and Coordinators, and represent programmatic needs, gaps and issues to the relevant DRC units.
- Coordinate with other units to ensure that key messaging and advocacy are harmonized across sites and areas of operation.
- Coordinate with the procurement unit to ensure that procurement systems related to SMS activities are harmonized and timelines are respected.
Monitoring and Reporting
- Closely monitor daily SMS projects and associated activities in all DRC sites, ensuring that they are carried out according to implementation plans, the organization’s country strategy and donor requirements.
- Ensure the implementation of projects are timely and compliant to quality standards according to pre-defined objectives and indicators.
- Support the SMS teams in achieving accurate and timely reporting requirements.
- Ensure proper documentation of and responses to identified needs and gaps at the field level.
- Consolidate all SMS reports for submission to the relevant parties.
- Provide other reports as requested.
Finance and Administration
- Support the development of SMS components for new budgets.
- Collaborate regularly with various Area Managers and the Athens-based finance team to monitor spending and ensure the timely utilization of budgets allocated for SMS activities.
Human Resources and Personnel Management
- Provide direct support to all DRC SMS Team Leaders and Coordinators, and foster respectful and positive working relationships for the effective implementation of all activities. This is to be achieved through leadership, team building, day-to-day support, capacity-building and both strong SMS and generalist knowledge.
- Support site-level and SMS-related recruitment processes and ensure that relevant staffing structures are in place and maintained.
- Promote professional development by identifying training and capacity building opportunities, and ensure staff are well-versed in core CCCM concepts, DRC's code of conduct, accountability, respectful dialogue with the refugee population, and prevention of sexual exploitation and abuse.
- Collaborate with the Athens-based human resources department to ensure staff evaluations are conducted on a regular basis.
Security and Safety
- Ensure compliance with DRC safety and security procedures including Chapters 19 and 20 of the organization’s Operations Handbook.
- Collaborate with the Athens-based Security and Safety Unit to ensure that all SMS staff receive the relevant security and safety trainings, and applicable certifications.
- Coordinate and collaborate with Athens-based Security and Safety Unit to ensure that site-specific evacuation plans, safety and security protocols are in place, regularly reviewed and updated.
- Minimum 3 years of relevant work experience Camp Coordination and Camp Management project and activities at a supervisory or managerial level with an international NGO, UN agency or Red Cross / Red Crescent society.
- Relevant university degree in political science, international relations, law, or social sciences.
- Fluency in written and spoken English with excellent analytical and writing skills.
- Knowledge of Farsi or Arabic is a strong asset.
- Proven capacity to adapt to a dynamic and changing operational environment.
- Excellent interpersonal and teamwork skills, working with different groups, partners and nationalities.
- Strong initiative and self-motivated, with a strong commitment to teamwork and humanitarian principles.
- Flexible, enthusiastic and willing to learn from others.
- Ability to multitask and cope with competing demands under tight deadlines.
- Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required.
- Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment.
- Valid driving license
Terms and Conditions
The contract will be under the Greek Labor Law, and all allowances will be provided to the employees (Christmas, Easter, Vacation bonus).
All work-related transport costs from duty station to other work sites are refundable. All work-related communication costs are refundable.
The position will be based in 70% Attica (Greece) and 30% Central & North, and national terms and conditions apply.
The employee shall follow DRC instructions on safety, confidentiality and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework.
The employee should not engage in any other paid activity during the DRC contract period without prior authorization.
The employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period.
The employee should not give interviews to the media or publish project-related photos or other material without prior authorization.
The employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request.
Interested? Then apply for this position on line: www.drc.dk/about-drc/vacancies/current-vacancies
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.
Applications close on 15th of October.
Due to the urgency of the position DRC reserves the right to recruit a candidate who matches the required profile before the above deadline.
- Organization: DRC - Danish Refugee Council
- Location: Nepalgunj
- Grade: Mid/Senior
- Closing Date: 2017-10-15