Web Manager

OBJECTIVES OF THE PROGRAMME

The Communications Unit (COM) has a key role to support the Regional Director in the effective delivery of his/her mandate and in the provision of leadership and coordination of the work of WHO in the African Region, particularly with respect to reputation management, health information dissemination, and corporate branding. COM is the lead for development and implementation of the Africa Region communications strategy. The Office prepares communication materials for media, public information documents, Governing Bodies and other partners. COM provides guidance, drafting, editing, graphics and design services to Regional Office Clusters, Country Offices and ISTs. COM is the lead Unit for interface with the media and for guidance to staff throughout the region on the rules for media engagement as well as issues of copyrights, data privacy or other aspects of AFRO communications.

DESCRIPTION OF DUTIES

--> Coordinate development and management of WHO Web sites and online communications platforms in the African Region, in the 3 official languages of Region.--> Develop and update corporate content, as appropriate; liaise with communications focal persons of Clusters, country offices, and ISTs to solicit and “package” content for the website;--> Monitor AFRO web content for consistency of message, branding and presentation style, for proper placement on website, for relevance and for “au courant” information;--> Recommend and implement policies and procedures for managing content on the websites;--> Guide content developers in the design of information for presentation on various devices, such as computers, laptops, mobile phones & kiosks, and for dissemination through social media mechanisms. --> Responsible for developing content for social media posts to ensure they are in line with corporate messaging.--> In coordination with Information Technology Management (ITM) Unit, develop a strategy for optimal web design and performance; propose/execute future changes to the website;--> In coordination with Communications Unit professionals, ensure that website is designed to target identified audiences and is, in fact, reaching those audiences; --> Train technical staff across the Region in the skills of optimizing content for web or social media presentation.-->In collaboration with others in COM, develop guidelines for visual style on the WHO AFRO web site;--> Monitor social media channels and conversations and take timely and appropriate actions;--> Perform other related responsibilities as assigned, including replacing and backstopping for others as required.

REQUIRED QUALIFICATIONS

Education

Essential\: Master's degree in management, international studies, library sciences, public health, information management, information technology, communications or related area.
Desirable\:

Experience

Essential\: At least seven (7) years' experience in the field of web design and development.
Desirable\:

Skills

Good management, leadership, communications and interpersonal skills. Ability to establish and maintain partnerships at organizational, local and international levels and to work in a multi-disciplinary and multi-cultural environment. Ability to communicate with respect, tact and diplomacy. Thorough knowledge of the principles, techniques and practices of online dissemination of information, via the web and social media mechanisms. Thorough understanding of the impact of communications on the reputation, image, and success of an organization, as well as the role the web and social media has in this regard. Ability to transform technical information for different target audiences.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment
Creating an empowering and motivating environment

Use of Language Skills

Essential\: Expert knowledge of English. Expert knowledge of French.
Desirable\: Expert knowledge of Portuguese.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 70,647 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2973 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• For information on WHO's operations please visit\: http\://www.who.int.

• WHO is committed to workforce diversity.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link\: http\://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.