Senior CRR Officer (M&E)

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Senior CRR Officer (M&E)

ORGANIZATIONAL CONTEXT
Uganda currently hosts more than 1.3 million refugees making it Africa¿s largest refugee hosting country and one of the five largest refugee hosting countries in the world. The refugee protection environment in Uganda is progressive and provides refugees with freedom of movement, the right to work and establish businesses, the right to documentation, access to social services, and allocation of plots of land for shelter and agricultural production.  However, despite the fact that the progressive refugee policy has strong political support, this approach has come under increased pressure in 2016-2017, due to the massive refugee influx from South Sudan, which has resulted in a more than doubling of Uganda¿s total refugee population in less than 18 months.  In addition to the massive inflow, Uganda is currently facing three parallel emergencies which continue to result in refugee flows from South Sudan, the Democratic Republic of the Congo (DRC), and Burundi. The expected number of new arrivals in 2018 is 375,000.

Despite daily arrivals of several thousand refugees, sustained for more than a year, Uganda has kept its borders open and maintained its settlement approach, with host communities and District Local Governments at the frontline of the country¿s refugee response. Managing host communities¿ expectations and ensuring that these communities recognize that refugees can be agents of development in their districts is one of the key challenges going forward.  The majority (84%) of both the poor and vulnerable amongst the Ugandan nationals are found in the same locations as the country¿s refugee populations, this means existing capacities, infrastructure and service delivery need Government investment and a strengthening across the board for both refugees and host populations.

In a global context, Uganda is one of the focus countries, demonstrating the practical application of the Comprehensive Refugee Response Framework (CRRF) ¿ an outcome of the 19 September 2016 New York Declaration.  The CRRF requests UNHCR to initiate and develop a comprehensive response in situations of mass displacement through multi-stakeholder engagement. UNHCR, together with partners and with the lead of host country governments, is applying the CRRF in a number of roll-out countries in 2017. The aim is to measure initial progress and extract lessons learnt to inform preparations for the Global Compact for Refugees in the 1st half of 2018. The CRRF will, to the extent possible, build on and complement existing strategies, coordination and funding mechanisms, incorporating both humanitarian and development actor

In Uganda this is applied through five pillars: admission and rights, emergency response and ongoing needs, resilience and self-reliance, expanded solutions, and voluntary repatriation. The key objectives for CRRF in Uganda are:
o Support Government policy and protect asylum space
o Support resilience and self-reliance of refugees and host communities
o Expand solutions, including third country options
o Support Uganda¿s role in the region and invest in human capital and transferable skills

With the Government of Uganda taking lead of CRRF in Uganda, the Office of the Prime Minister that is mandated to oversee refugee management, through its Permanent Secretary has agreed on the establishment of a CRRF Steering Group. To date considerable progress has been achieved in terms of sensitization around the CRRF among key stakeholders.
While the focus of the operation is to stabilize the services in the refugee settlements (WASH, health and education delivery), as well as finalisation of the settlement development plans in line with Uganda refugee settlement policy, these challenges require a stronger engagement of other actors to be successful. Hence, while the refugee response in Uganda already features many of the aims of the CRRF, more needs to be done to draw in additional actors and to manage the process going forward. With many staff focusing on the emergency response in multiple locations and for multiple refugee populations, the information management, policy analysis and multi stakeholder management is challenging.  Building on UNHCR¿s Refugee Coordination leadership and 3 regional planning platforms, and the relatively new efforts to ensure a whole of Government and whole of society approach, the incumbent will act as a facilitator and ensure that UNHCR plays a catalytic role in mobilising others.
The in-country priorities for many actors includes the fostering of stronger linkages between humanitarian and development response, increased focus on livelihoods and self-reliance and integrated service delivery in refugee hosting district, targeting both the refugees and the host communities. Thus, the evolving response requires staff that are familiar both with the humanitarian and the development context.

Given the above, the incumbent will need to foster both internal and external engagement at technical and policy levels, being able to draw on UN staff, the World Bank, national authorities and regional bodies¿ engagement and expertise. The incumbent will support the Head of the Solutions Unit as well as senior management to represent UNHCR and provide solid analysis and advice in where UNHCR currently lacks the expertise. These areas include the management of relationships with development actors, support to integrated service provision, national development planning and policies and stakeholder management etc.

The incumbent will have strong Monitoring and Evaluation (M&E) expertise, being able to develop and report on strategic indicators and results frameworks that reflect progress on the implementation of the CRRF in the Ugandan context. This is both to ensure UNHCR¿s developments are adequately reflected, but also in support of key evaluation frameworks that need to be developed by the Secretariat. The incumbent will ensure regular monitoring of partnerships ¿ especially the non-traditional engagements. This requires working with the different units within UNHCR, as well as being a key interlocutor with other agencies and CRRF stakeholders As the adequate monitoring of the CRR Global Indicators Framework relies on statistical data and analysis from other stakeholders, including national authorities, the incumbent should possess solid inter-personal skills and an understanding of national stakeholders, in addition to the technical skillset required. 

Experience of strategic planning, policy analysis, senior level engagement with donors, government and development partners, outreach and communications skills, as well as proven coordination abilities are key to the success.

FUNCTIONAL STATEMENT
Accountability
- Developing and Monitoring is provided for the roll-out of the CRRF in the operation under the area of responsibility (AoR), including various stages of planning, implementation and stocktaking.
- Active engagement in leading and providing guidance to the government and a broad range of other stakeholders is ensured.
- Existing partnerships are strengthened and new partnerships nurtured in support of the CRRF roll-out at country/regional level.
- Responsive to policy: closely linked to the policy interventions supported. That they should capture the essence of a result according to a reasonable argument about which features they can and cannot represent.
- Normative: having a clear and accepted normative interpretation (i.e. there must be agreement that a movement in a particular direction is a favourable or an unfavourable result).
- The progress of CRRF roll-out at country/regional level is reported on, and advice on adapting response, partnership and other strategies provided where necessary.   

Responsibility
- Develop and report on strategic indicators and results frameworks, that reflect developments in the Ugandan context as well as linking to global indicators.
- Ensure coherence in reporting frameworks between UNHCR (Uganda and Global) and the CRRF Secretariat.
- Monitor developments in other countries applying the CRRF, especially in the region, and provide recommendations for Uganda.
- Track the trends in the development situation of Uganda (implementation of the NDP II, changes in government development policy, evolution of sector strategies and funding).
- Define UNHCR¿s inputs/delivery and reporting process on ReHoPE in line with the ReHoPE including defining UNHCR indicators and reporting into the UNDAF and the Outcome Result Group (ORG) 1.4 on Peace, Security andResilience. Take leadership in supporting the government in the development of a CRRF M&E strategy for the roll-out country or region concerned. Identify and respond to specific support needs within CRRF Secretariats or related government-led coordination platforms, as applicable.
- Strengthen the institutionalization of CRRF-oriented approaches within UNHCR, with various government offices at national/regional and district levels, as well as abroad range of development and humanitarian partners through support and participation in all planning and other processes in the various stages of the CRRF roll-out.
- Actively participate in the conceptual development and operational outline of the CRR roll-out, including the thematic and geographic areas of refugee response. Identify priority areas, partnerships, coordination/operational arrangements and opportunities for resource mobilization for the CRRF.
- Ensure targeted advocacy and messaging and provide operational guidance for its implementation in close coordination with the Task Team in HQ. Support and/or oversee the development and implementation of a communication and stakeholder engagement strategy, if necessary.
- Explore new and broaden existing partnerships with a broad number of partners and stakeholders on issues related to the roll-out and implementation of the CRRF, including the Government, civil society international and regional organizations, private sector, academia and other interlocutors, as outlined in the multi-stakeholder approach of the New York Declaration. Build on and strengthen existing structures, coordination and financing mechanisms where possible.
- Seek and follow up on collaboration opportunities with the World Bank, international financial institutions and other related actors in close collaboration with Sr. Development Advisers, where applicable.
- Facilitate the coordination and information flow between UNHCR, the CRRF Steering Group and Secretariat and all stakeholders involved in the roll-out of the CRRF at national and field levels. And stay abreast of the CRRF implementation at the country/regional level.
- Gather, analyse and disseminate information in the roll out country which have a bearing on UNHCR¿s role in the roll-out of the implementation of the pledges.
- Facilitate and support in the different stages of stocktaking in the CRRF roll-out, including identifying and synthesizing lessons learnt and good practices in collaboration with UNHCR Headquarters.

Authority
- Represent UNHCR in meetings and fora related to the functions of the position.
- Provide strategic direction to the CRRF roll-out in the given country/region, as agreed with the manager.
- Coordinate planning, implementation, resource mobilization, reporting and stocktaking activities, as agreed with the manager.
- Build and strengthen short- and longer-term partnerships, and nurture engagement of development actors.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED
- Graduate degree (equivalent of a Master's) in Economics, Law/International Law, Political Science, Social Science, and Development, International Relations or related field.
- Minimum of 8 years of relevant professional experience.
- Solid operational experience in refugee matters, preferably in emergency and development context.
- Understanding of UNHCR¿s mandate and operations, including coordination with development actors and multi-partner frameworks/coordination mechanisms (e.g. UN, IFIs).
- Versatile experience on partnerships and stakeholder coordination.
- Excellent communication, writing and analytical skills.
- Excellent English language skills, including drafting skills.

DESIRABLE QUALIFICATIONS & COMPETENCIES
- Strong and up-to-date knowledge of development, state-building and peace-building in fragile and conflict-affected situations.
- Experience in the implementation of regional and national policy frameworks.
- Experience of working with national governments on development planning, development agencies and/or private sector.
- Experience in facilitating humanitarian and development actors¿ interactions.
- Experience in working in a Refugee Coordination Response context.
- Working knowledge of another UN language. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M001L3 - Empowering and Building Trust Level 3
M006L3 - Managing Resources Level 3
M005L3 - Leadership Level 3
M003L3 - Judgement and Decision Making Level 3
M004L3 - Strategic Planning and Vision Level 3
X007L3 - Political Awareness Level 3
X001L3 - Analytical Thinking Level 3
X008L3 - Stakeholder Management Level 3

Before applying to this position, we strongly encourage colleagues to read the country specific FAQs information leaflets which can be found  on the Intranet under Staff Resources > Duty of Care. The information leaflets are specifically designed to answer some of the key questions potential applicants might have before deciding to apply. 

- Strong and up-to-date knowledge of development, state-building and peace-building in fragile and conflict-affected situations.
- Experience in the implementation of regional and national policy frameworks.
- Experience of working with national governments on development planning, development agencies and/or private sector.
- Experience in facilitating humanitarian and development actors¿ interactions.
- Experience in working in a Refugee Coordination Response context.
- Working knowledge of another UN language. Uganda currently hosts more than 1.3 million refugees making it Africa¿s largest refugee hosting country and one of the five largest refugee hosting countries in the world. The refugee protection environment in Uganda is progressive and provides refugees with freedom of movement, the right to work and establish businesses, the right to documentation, access to social services, and allocation of plots of land for shelter and agricultural production.  However, despite the fact that the progressive refugee policy has strong political support, this approach has come under increased pressure in 2016-2017, due to the massive refugee influx from South Sudan, which has resulted in a more than doubling of Uganda¿s total refugee population in less than 18 months.  In addition to the massive inflow, Uganda is currently facing three parallel emergencies which continue to result in refugee flows from South Sudan, the Democratic Republic of the Congo (DRC), and Burundi. The expected number of new arrivals in 2018 is 375,000. Despite daily arrivals of several thousand refugees, sustained for more than a year, Uganda has kept its borders open and maintained its settlement approach, with host communities and District Local Governments at the frontline of the country¿s refugee response. Managing host communities¿ expectations and ensuring that these communities recognize that refugees can be agents of development in their districts is one of the key challenges going forward.  The majority (84%) of both the poor and vulnerable amongst the Ugandan nationals are found in the same locations as the country¿s refugee populations, this means existing capacities, infrastructure and service delivery need Government investment and a strengthening across the board for both refugees and host populations. In a global context, Uganda is one of the focus countries, demonstrating the practical application of the Comprehensive Refugee Response Framework (CRRF) ¿ an outcome of the 19 September 2016  New York Declaration.  The CRRF requests UNHCR to initiate and develop a comprehensive response in situations of mass displacement through multi-stakeholder engagement. In Uganda this is applied through five pillars: admission and rights, emergency response and ongoing needs, resilience and self-reliance, expanded solutions, and voluntary repatriation. The key objectives for CRRF in Uganda are:
o Support Government policy and protect asylum space
o Support resilience and self-reliance of refugees and host communities
o Expand solutions, including third country options
o Support Uganda¿s role in the region and invest in human capital and transferable skills With the Government of Uganda taking lead of CRRF in Uganda, the Office of the Prime Minister that is mandated to oversee refugee management, through its Permanent Secretary has agreed on the establishment of a CRRF Steering Group. To date considerable progress has been achieved in terms of sensitization around the CRRF among key stakeholders. While the focus of the operation is to stabilize the services in the refugee settlements (WASH, health and education delivery), as well as finalisation of the settlement development plans in line with Uganda refugee settlement policy, these challenges require a stronger engagement of other actors to be successful. Hence, while the refugee response in Uganda already features many of the aims of the CRRF, more needs to be done to draw in additional actors and to manage the process going forward. With many staff focusing on the emergency response in multiple locations and for multiple refugee populations, the information management, policy analysis and multi stakeholder management is challenging.  Building on UNHCR¿s Refugee Coordination leadership and 3 regional planning platforms, and the relatively new efforts to ensure a whole of Government and whole of society approach, the incumbent will act as a facilitator and ensure that UNHCR plays a catalytic role in mobilising others. Given the above, the incumbent will need to foster both internal and external engagement at technical and policy levels, being able to draw on UN staff, the World Bank, national authorities and regional bodies¿ engagement and expertise. The incumbent will support the Head of the Solutions Unit as well as senior management to represent UNHCR and provide solid analysis and advice in where UNHCR currently lacks the expertise. These areas include the management of relationships with development actors, support to integrated service provision, national development planning and policies and stakeholder management etc. Experience of strategic planning, policy analysis, senior level engagement with donors, government and development partners, outreach and communications skills, as well as proven coordination abilities are key to the success. Houses and flats re available in Kampala.
Banking facilities are available.
Internet services, mobile services are available
Power supply is regular. But sometimes power cut off occurs
International schools and Medical facilities are available. Although Kampala and Entebbe are considered under a moderate security levels ( Security levels III), many UN agencies and funds are headquartered  in Kampala including UNHCR¿s branch office to provide support on the mandate to protect and assist refugees of both Urban caseloads and those in settlements in the South west, Midwest and West Nile regions. Kampala is considered a family duty station with better social amenities- schools, recreation and health services. The major threat to staff includes and is not limited to prospects of terrorism allowed heavy security presence in both uniform and plain cloth,  high road traffic accidents, common law crimes and spontaneous outbreaks of water born disease like Typhoid, cholera plus occasional political /civil unrest mostly contained by Government. The security management systems have put in place mitigations measures to avert the impact of the threats therein and is a collectives responsibility of all staff members.

Please note that the closing date for all vacancies in the September 2017 Compendium is Monday 6 November 2017 (midnight Geneva time).