Supply Officer

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Supply Officer

ORGANIZATIONAL CONTEXT

The Supply Officer takes on the role of leading, coordinating and supervising supply activities within an office. The incumbent maintains contact with other UN agencies, NGOs, government partners and commercial contractors in the area to facilitate the operation. The incumbent directly supervises professional and general service staff in the office, and reports to the Head of Office at the same level as the Programme and Administration functions.

FUNCTIONAL STATEMENT

Accountability

- UNHCR has an effective local supply chain that enables the office to meet the needs of persons of concern.
- UNHCR delivers timely and quality goods and services to persons of concern.
- The office has a supply chain infrastructure that is robust and flexible enough to accommodate the needs of the operation and that enables timely emergency responses.
- The office has effective partners to support supply activities.
- The offices' supply chain is optimised and aligned with the operations' evolving needs and management systems.

Responsibility

Strategy

- Contribute to development of a supply chain strategy, structure and budget that is aligned with the global strategy and inserted in the operations plans.
- Prepare plans for delivery of relief items according to UNHCR's short and medium term requirements.
- Contribute to planning and development an effective procurement strategy for the geographical area of responsibility taking into account the procurement of important commodities and services in advance. Use procurement planning tools to their best effect to produce realistic procurement plans.
- Draw up plans for the disposal and replacement of old and obsolete assets.
- Ensure adequate capacity to respond to an emergency and develop contingency plans for the supply function as part of the operational plan.
- Determine the criteria and profile for the location's supply workforce.

Operational Support

- Identify partners for supply chain projects based on objectives, priorities, strengths and resources of the implementing partner and/or contractor, according to criteria consistent with UNHCR rules and regulations.
- Implement supply operations in the field based on interpretations of the situation and conclusions to how the operation can be best implemented.
- Resolve difficulties in the local supply chain by finding solutions to problems and bottlenecks, and provide regular reports on supply chain activities, the status of requests and the availability of items in the supply chain.
- Develop relevant contacts and build constructive relations with government authorities, implementing partners, UN agencies and others, to foster mutual cooperation for the timely delivery of relief items avoiding bottlenecks.
- Coordinate, manage and support all activities pertaining to the supply chain function including planning, sourcing, transport, shipping, customs clearance, warehousing, asset and fleet management in the operation. Apply distribution control techniques to optimise stock levels.
- Coordinate activities of implementing partners and/or contractors performing supply related activities, and ensure that they understand and adhere to relevant UNHCR rules and procedures.
- Maintain an up-to-date overview of the location's supply chain capacity and preparedness, as well as, that of its partners to ensure that adequate capacity exist also to cover emergencies.

Infrastructure Support

- Coordinate, manage and support the procurement process to ensure timely, cost-effective and adequate delivery of commodities and services to support operational needs.
- Identify, assess and select vendors based on their capability for delivering commodities and services. Maintain vendor and item master databases.
- Implement effective asset and fleet management that regularly monitors the asset/fleet pool, saves cost and safeguards the investment of the organisation.
- Analyse the quality of commodities and services delivered in relation to the needs of the location and established quality standards. Establish a local quality assurance process.

Business Support

- Analyse the existing infrastructure and ensure that it is optimally aligned with the operational needs.
- Disseminate, promote commitment to and monitor compliance with UNHCR's global policies, standards and guidance on supply chain management.
- Monitor the quality and accuracy of supply chain related data in relevant business systems. Compile and analyse statistical information, identify trends and developments in supply chain related matters that will assist in decision making.
- Set up and adapt standard supply chain structures to the local environment that are consistent with the operational needs. Ensure effective information flow in the supply chain and adapt process and documents to the prevailing environment.
- Establish and maintain an efficient and skilled workforce that is capable of supporting on-going operations.
- Any other responsibility deemed necessary or as delegated by the Supervisor in order to meet the level of service required by the organisation.

Authority

- Allocate resources in compliance with the resources allocation framework and determine the location's supply chain structure (including the location of warehouses, staff, trans-shipment points and other infrastructure).
- Determine shipment methods, routes and delivery schedules to meet demand in the most timely and cost-effective manner.
- Award, approve and terminate local contracts and frame-agreements in accordance with delegated authorities, as well as, relevant UNHCR regulations, rules and procedures.
- Enforce local compliance with relevant UNHCR regulations, rules and procedures related to supply chain.
- Approve the criteria and profile for the location's supply chain workforce within standards established by UNHCR.
- Appraise the performance of supervised staff.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

- Undergraduate degree (equivalent of a BA/BS) in Social Science, Economics, Business Administration, Marketing or a related field.
- Minimum of 6 years previous relevant professional job experience.
- Fluency in English with working knowledge of another relevant UN language.

(In offices where the working language is not English, excellent knowledge of working language of duty station and working knowledge of English.)

***For National Officer positions, very good knowledge of local language and local institutions is essential.

DESIRABLE QUALIFICATIONS & COMPETENCIES

- Completion of UNHCR learning programmes or specific training relevant to functions of the position such as the Supply Chain Learning Programme (SCLP).
- Other UN procurement and logistics training - such as IAPSO and UNPD.
- Knowledge and working experience of PeopleSoft/MSRP Supply Chain applications. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M001L3 - Empowering and Building Trust Level 3
M002L3 - Managing Performance Level 3
M006L3 - Managing Resources Level 3
X001L3 - Analytical Thinking Level 3
X005L3 - Planning and Organizing Level 3

Before applying to this position, we strongly encourage colleagues to read the country specific FAQs information leaflets which can be found  on the Intranet under Staff Resources > Duty of Care. The information leaflets are specifically designed to answer some of the key questions potential applicants might have before deciding to apply. 

Knowledge of internationally recognized procurement standards and of all phases of international procurement techniques and operations used in contracting for a diverse range of goods and services.
Knowledge of contract law and expertise in handling complex contract issues.
Knowledge of quantitative methods to measure supplier capacity systems and ability to identify sources of supply, market trends and pricing.
Ability to shape and influence agreements with requisitioning units and vendors.
Ability to apply technical expertise to resolve a range of issues/problems.
Show pride in work and in achievements;
demonstrate professional competence and mastery of subject matter;
conscientious and efficient in meeting commitments,
observing deadlines and achieving results;
motivated by professional rather than personal concerns;
show persistence when faced with difficult problems or challenges; remains calm in stressful situations.
take responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Supervisory experience;
Client oientation. Turkey continues to host the largest refugee population in the world, providing protection to nearly three million refugees and asylum-seekers. By the end of 2016 the Government of Turkey hosted over 3,000,000 refugees. With 2,7 million Syrians granted temporary protection by the Turkish Government, Syrians constitute the largest refugee group. In addition, Turkey hosts over 260,000 non-Syrians persons of concern to UNHCR. 

The Government of Turkey undertakes the leadership in the protection of and assistance to all persons of concern in Turkey. UNHCR¿s overall strategy is to support Turkey in developing and implementing its national refugee response strategy, as well as coordinate the response of various humanitarian actors.

UNHCR as the lead coordinator of Refugees issues in Turkey works closely with UN agencies and other partners to strengthen the overall coordination of the interventions of aid agencies in Turkey to and better supplement the response of the Government of Turkey.

The Supply Officer will deputize the Senior Supply Officer in leading, coordinating and supervising all activities pertaining to the supply chain for the Turkish operation, cross-border operation into Syria as well as supporting Iraq operation in terms of procurement, inventory and delivery. 

The incumbent will maintain contact with UN agencies, NGO partners, government counterparts and commercial contractors in Turkey to facilitate the operation. 
A good knowledge of MSRP and Excel is required, as well as experience in warehouse management.  The operation has 5 warehouses in Gaziantep field Office in South Eastern Turkey.  The incumbent should have vast experience in emergencies, be conversant with IPSAS and aware of the rules and regulations pertaining to Asset and Fleet Management and guide the staff under his/her supervision accordingly. The post requires also an individual with sound procurement background, able to cost effectively and efficiently source for goods and services by establishing Purchase long term Frame Agreements, including procurement management tracking and reporting capacities.
The incumbent reports directly to the Senior Supply Officer and collaborates with the Programme and Administrative Units. The Supply Officer directly supervises several staff within the section.  As a supervisor, the incumbent should identify and respond to the training and development needs of the staff he/she supervises. 
The refugee population is a challenging one, dynamic and the incumbent must therefore exercise great diplomacy in his/her tasks, as well as enabling harmonization in assistance across the operational area. He/she should also be pro-active to assist the unit in projecting needs with requesters, participate in planning and unit service delivery strategy. 
The working conditions at the field level requires frequent travelling to the warehouses in Gaziantep (Based in south Eastern Turkey).  Therefore, the incumbent should be flexible, service oriented, have very good inter-personal skills to ensure a solid team spirit. Ankara, A duty station, has all facilities and access to accommodation, supply and transport facilities is at high level.
The work might require missions to the field.
The current operational circumstances will require long working hours. No major security constrains are present in the country, the level of general criminality is low.

Please note that the closing date for all vacancies in the September 2017 Compendium is Monday 6 November 2017 (midnight Geneva time).