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Support manager (NATIONAL Position) - Ukraine

Sievierodonetsk

  • Organization: NRC - Norwegian Refugee Council
  • Location: Sievierodonetsk
  • Grade: Mid/Senior level - Mid/Senior - Internationally recruited position
  • Occupational Groups:
    • Emergency Aid and Response
    • Administration / Office work
    • Managerial positions
  • Closing Date: Closed


The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

NRC is currently looking for Support Manager for Area office in Severodonetsk whose role is to manage support functions on Area level.

Job description

  • Line management for support staff such as Finance, HR & Admin and Logistics/ICT in Luhansk oblast.
  • Member of the Area Management Team.
  • Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements.
  • Provide input on operational support to Area Plan of Action, and to coordinate and align operational support with programme plans at Area level.
  • Responsible for ensuring quality support to project implementation.
  • Facilitate the design of Master budget (Area Support Budget, area level budgets, including support cost).
  • Responsible for develop regular reports on Area level to Country Office and AM.
  • Responsible for implementation of new country specific technical SOPs, guidelines and tools in the Area (HR, Logistic/ICT, Finance and Security).
  • Facilitate trainings for of programme staff on financial, logistic and HR procedures and control.
  • Responsible for technical capacity building of support staff (HR, Logistic/ICT and Finance).
  • To organize weekly coordination meetings with the Area Management Team and to provide weekly reports.
  • To provide regular follow up on internal/external audit conclusions.
  • To provide regular due diligence on procurement/finance/HR/admin processes.

Qualifications

  • Min 2 years of experience as Support Manager /Head of Support function.
  • Documented results related to the position’s responsibilities.
  • Knowledge about own leadership skills/profile.
  • Fluency in English and Russian, both written and verbal.
  • Knowledge of the context in Ukraine.
  • Ukrainian citizens only.
  • Experience with start-ups would be a plus.

Education field

  • Administration / Organisation / Management

Education level

  • College / University, Master / Phd grade

Personal qualities

  • Managing resources to optimize results.
  • Managing performance and development.
  • Capacity to analyze complex situations.
  • Handling insecure environments.
  • Empowering and building trust.

We offer

  • Commencement: November 2017
  • Salary/benefits: According to NRC country policy
  • Duty station: Severodonetsk.
  • Only successful candidates will be contacted for an interview.

Miscellaneous info

  • Travel: Some travelling must be expected
This vacancy is now closed.
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