By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

External Emergency Roster - Technical Officer - Emergency Operations Centre (EOC)

Multiple locations

  • Organization: WHO - World Health Organization
  • Location: Multiple locations
  • Grade: Mid level - P-4, International Professional - Internationally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Medical Practitioners
    • Humanitarian Aid and Coordination
    • Disaster Management (Preparedness, Resilience, Response and Recovery)
    • Emergency Aid and Response
  • Closing Date: Closed

Purpose of the Position

In the context of the WHO Health Emergencies Incident Management System (IMS), at the country level, the incumbent will have front line responsibility for managing and overseeing the entire EOC’s systems (hardware and software), its critical infrastructure and implementing new staff support tools and ensure they are well maintained and operational through the full cycle of the health emergency preparedness, response and recovery operations.

Summary of Assigned Duties

During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme.

1. Oversee and manage the critical infrastructure operations of the Emergency Operations Centres (EOC) by ensuring that all of the EOC’s functionality, systems, hardware, software are well maintained and operational throughout the full emergency management cycle, implement innovative staff support tools for emergency operations.

2. Contribute to the development and implementation of operational procedures and structures for efficient managing of response to health emergencies, this involves providing technical advice, building partnerships and liaising with the incident management team, WCOs, other regions, headquarters and Member States EOC structures, as needed.

3. Manage a network of EOC as applicable; develop a series of new tools, and products to synergize activities between the existing structures and procedures for efficient running of emergency operations with the EOC. Manage and report on EOC system initiatives.

4. Promote multidisciplinary and cross-cutting approaches and information-sharing. Provide technical expertise to the information management, telecommunications, geospatial information systems and security management. 

5. Oversee that the EOC personnel have access to orientation and develop new training tools to support their effectiveness during an emergency. 

6. Provide advice and guidance to all WHO staff and responders upon arrival to the incident site, provide the required briefing and guidance, ensure full integration within their respective teams and facilitate their mission.

7. Proactively participate in operational support responses to health emergencies. Act as a surge capacity when required.

8. During the recovery phase, manage the demobilization of the Operations Centre, this includes\:
• return of borrowed equipment to the appropriate locations
• replacement of broken or lost items
• restock of supplies and equipment.

9. Act as a resource on emergency operations’ activities for the Incident Manager, when required.

10. Perform any other related incident-specific duties, as required by the functional supervisor.

Recruitment Profile Competencies

1. Communication
2. Respecting and promoting individual and cultural differences
3. Moving forward in a changing environment
4. Ensuring the effective use of resources
5. Teamwork.

Functional Knowledge and Skills

• Demonstrated knowledge and experience in operational support responses to health emergencies and events management.
• Sound analytical, planning and organizational skills.
• Ability to work under pressure, obtain results while and adhering to tight deadlines.
• Tact, diplomacy and courtesy when working in multicultural and multidisciplinary environment.

Education Qualifications

Essential
Advanced university degree (Master’s level or above) in Management, Public or Business Administration, Health, Information Management, Computer Sciences, or related field from an accredited/recognized institution.
Desirable
Professional training in Emergency Management, Events Management and/or Public Health.

Post-graduate degree or studies in one of the above fields.

Experience

Essential
At least seven (7) years of relevant experience, combined at the national and international levels in supporting Emergency Operations involving applying public health emergency planning and management systems.
Desirable
Experience in developing countries. Prior humanitarian working experience at field level, with WHO, health cluster partners, recognized humanitarian organizations, other UN agencies or with an international nongovernmental organization.

Use of Language Skills

Excellent knowledge of English or French (depending on the country of assignment). Working knowledge of another WHO official language would be an asset.

Other Skills (e.g. IT)

Proficiency in MS Office with the use of IT facilities for information-sharing and/or database management.

Note\: This Vacancy Notice is open to external candidates only. Please note that current WHO staff i.e. GS and P fixed term staff contract holders should not be submitting their applications to this VN. In relation, WHO consultants, SSA contracts can submit their applications provided they meet minimum requirements of this position.
This vacancy is now closed.
However, we have found similar vacancies for you: