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  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Home Based - May require travel
  • Grade: LICA-4, Local Individual Contractors Agreement - Administrative support
  • Occupational Groups:
    • Administrative support
    • Information Technology and Computer Science
  • Closing Date: 2017-11-06

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Content Management Assistant, Multiple positions

Home Based - May require travel (Home Based)

Background Information - Job-specific

ReliefWeb is a humanitarian information web site, operated by the United Nations Office for the Coordination of Humanitarian Affairs (OCHA). Its mandate is to strengthen the response capacity of the humanitarian relief community through the timely dissemination of reliable information on response, preparedness and disaster prevention.

ReliefWeb is seeking individual contractors experienced in humanitarian and web content information management to boost ReliefWeb’s ability to gather and curate relevant content, as well as help develop and document the evolving editorial approach.

The individual contractor is expected to provide service during hours of operation specified in accordance with the operational needs. This position requires the individual contractor to work during standard office hours in the Americas time zone, minimum 30 hours per week and up to 6 days per week including Saturdays and/or Sundays.

Functional competencies

Under the direct supervision of the ReliefWeb Editor and the overall guidance of the Chief Editor based in New York, the contractor is expected to provide content coverage, drawing on a) a good understanding of web content management systems, principles of information management and familiarity with the information needs of the humanitarian community; and b) specialised language skills, regional and/or thematic experience for improved content handling.

Specific tasks require the contractor to:

●      Provide content management support, including:

  • Identifying relevant content from existing and new information sources; apply approved taxonomy and editorial guidelines; ensure important content is highlighted on site and through delivery mechanisms;
  • Seeking out relevant humanitarian content from new sources, including social media networks
  • Quality control and verification of content as required
  • Providing regional or thematic coverage, drawing on language skills and regional experience.

●      Make recommendations on how to improve the content editorial process, and, in particular, how to adapt this in light of the technological improvements.

●      Perform other duties, such as related side projects, as required. 

Education/Experience/Language requirements

Education

  • High school or Secondary School diploma is required.
  • Bachelor's degree in a relevant field is desired and may be considered with the reduced relevant years of experience.

Experience

  • At least four years of relevant experience and fair knowledge of managing websites (basic html, markdown) and file management is required;
  • Understanding of web content management systems including the use of taxonomy and content classification is desirable;
  • Strong interest in international affairs, including emergency response, disaster management, peacebuilding and peacekeeping, conflict resolution, human rights and IHL is desirable;
  • Knowledge of the international humanitarian coordination system, including key actors in emergency response is desirable;
  • Knowledge of humanitarian issues in specific countries, regions or themes is desirable;
  • Experience working as part of a virtual team is desirable.

Language

  • Written and spoken fluency in English is mandatory.
  • Working knowledge of another UN language (French and/or Spanish) is an asset.
Other
  • Ability to work with minimum supervision, as well as in a team is necessary;
  • Flexibility in work days depending on the requirements by time zones and for the 24/7 coverage is needed;
  • Ability to work off-site while maintaining communication with the editors through online communication tools is necessary;
  • Access to computing assets adequate for discharge of duties is required.
  • Legally eligible to work in the United States (if based in New York).

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale. 

Background information- ECR

Based in Geneva, the Europe and Central Asia Regional Office (ECR) supports UNOPS offices throughout the region through: management, financial and programmatic oversight of global and country-specific portfolios, clusters and operations centres, including hosting services; fund and management advisory services; project implementation; procuring goods and services; and managing human resources.

ECR ensures that projects are executed to the highest standards, providing a shared knowledge base and ensuring that best practices and lessons learned are disseminated between business units and projects across the entire region.

ECR strategy is to:

  • Strengthen UNOPS role in operationalizing the Sustainable Development Goals with particular emphasis on health, environment and economic development.
  • Position UNOPS in the Balkan sub-region, the Caucasus and Central Asia.
  • Strengthen the implementation of ECR global and regional programmes, with revitalized partnerships in infrastructure, procurement and project management.

ECR operates global portfolios from offices in Geneva, Brussels and New York, and country-specific programmes from its operations and project centres located in Eastern Europe and Central Asian countries.

Background Information - Development Group Cluster

Based in the New York, the UNOPS Development Group Cluster supports diverse partners with their peacebuilding, humanitarian and development operations. For example, within the United Nations Development Programme, the Cluster works with the Bureau for Policy and Programme Support and the Office of South-South Cooperation.

The cluster also supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations in the delivery of project management and implementation services

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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