Chief of Party, Youth Engagement Program (West Bank/Gaza)
Jerusalem | Gaza
- Organization: Mercy Corps
- Location: Jerusalem | Gaza
- Grade: Senior level - Senior - Internationally recruited position
-
Occupational Groups:
- Youth
- Banking and Finance
- Democratic Governance
- Public Policy and Administration
- Protection and Human Rights
- Project and Programme Management
- Managerial positions
- Closing Date: Closed
This position is contingent on funding. Position may either be based in Jerusalem or Ramallah pending more details by USAID in the request for proposals.
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Program / Department Summary
Mercy Corps has been working in the West Bank and Gaza since the 1980s, delivering emergency response, education and psychosocial support for children, and skills and vocational training. Since 2008 it has been investing in information and communications technology training with the aim of increasing start-up participation in tech entrepreneurship activities, and particularly providing support for youth in this field.
General Position Summary
The Chief of Party (CoP) will provide overall leadership, management and strategic vision to the implementation of a five-year, multi-million dollar youth development program funded by USAID. The program will engage youth across the West Bank and Gaza, focusing on issues including workforce development, enhanced community and civic engagement, and increased educational opportunities.
The CoP will manage staff, resources and partnerships to ensure that the program meets its targets and deliverables on time and within budget. The CoP will supervise program staff and ensure accountability to Mercy Corps' policies and donor rules and regulations. S/he will be the primary program representative to donors, relevant government entities, partners, other implementers and external stakeholders. In addition, the CoP will play a central leadership role in helping shape Mercy Corps' youth strategy and program portfolio across the region.
Essential Job Responsibilities
Strategy & Vision
- Recognize and act on opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
- Set direction by prioritizing and organizing actions and resources to achieve objectives.
- Oversee the development of annual, integrated strategic work-plans for the program.
- Lead the development and execution of a program-wide youth engagement strategy to guide coordination and integrated design and implementation of youth engagement programming.
Program Management
- Oversee program start-up and ongoing program management and administration of teams across various field locations, ensuring mechanisms for effective adaptive management are in place and utilized regularly.
- Ensure that program implementation is responsive to youth's needs and consistent with Mercy Corps' relevant program guidelines, principles, values, quality standards and strategic plan.
- Lead the development of detailed implementation plans, flowing from annual strategic work-plans, and ensure the delivery of the same.
- Lead the socialization of the program with relevant government stakeholders, ensuring necessary approvals and collaboration as required.
- Ensure that beneficiaries are effectively targeted.
- Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
- Provide managerial and programmatic oversight to partners and sub-grantee(s).
- Document processes and achievements to ensure best practices are captured and disseminated. This will include the continual re-evaluation of program activities and information, with resulting activity adjustments in keeping with new insights.
- Produce written reports on program activities, capturing the impacts of activities.
- Oversee efforts to design effective M&E systems for the program, and linkages with internal M&E systems.
- Oversee efforts to produce strategic youth engagement research for the program.
- Create and follow effective stakeholder management plans, ensuring sound and proactive communications with the Mercy Corps Jerusalem, Ramallah, and Gaza offices, partner organizations, Mercy Corps headquarters, USAID, the Palestinian Authority and Israeli government, and colleague agencies.
- Conduct frequent field visits to all project sites.
Team Management
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
- Set a team culture valuing learning and adaptive management in support of an ongoing resilience approach in programming
- Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
- Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.
- Supervise and manage all program staff to ensure day-to-day activities are implemented in a coordinated fashion according to schedule, budget and quality.
- Supervise and manage all program partnerships to ensure sound coordination in the context of an overall program strategic and resilience-building framework.
- Manage and help with the recruitment, orientation, professional development and ongoing training of program staff to ensure they are of the quality and technical capacity necessary to ensure the successful implementation of activities.
Finance & Compliance Management
- In collaboration with the country program's operations and finance departments, ensure proper financial management, procurement, administration, human resources and logistics (including transport, warehousing and asset management) needs of the program are conducted within Mercy Corps' policy and with the maximum benefit to the program.
- Monitor adherence to grant agreement, Mercy Corps' policies and procedures and relevant external rules and regulations, including those of the governments of the Palestinian Authority and Israel.
Influence & Representation
- Liaise with and represent program to USAID and other cooperating sponsors and stakeholders.
- Represent Mercy Corps at government, donor, NGO and other relevant events in the field, in close coordination with the Country Director.
- Ensure close coordination and information sharing with consortium partners, sub-grantees, local government and other implementers, as well as with other Mercy Corps programs.
- Establish and maintain relationships with communities and local government.
Security
- Ensure compliance with security procedures and policies as determined by country
- Proactively ensure that team members operate in a secure environment and are aware of policies.
Organizational Learning
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
- Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility
National and international team members working on the program, as well as partnerships with international and national program partners. The number of direct and indirect reports is to be determined.
Accountability
Reports Directly To: Country Director
Works Directly With: Program board, Deputy Country Director of Programs, Finance Manager, Operations Staff, HQ Regional Program Team, Technical Support Unit and partner organizations
Knowledge and Experience
- MA/S or equivalent in social sciences, economic development, or international development;
- Minimum 10 years' experience in international development with at least 5 years' experience in the Middle East; previous West Bank/Gaza experience strongly preferred;
- Technical expertise in education, youth livelihoods development or workforce development;
- Experience managing youth, conflict/reconciliation, job skills/employment and/or civic education programs;
- 5 years of field management experience; including at least two years as COP or senior-level leadership;
- Experience with USAID rules, regulations and requirements;
- History of working effectively and respectfully with host government, NGOs, contractors and other partners;
- Ability to effectively convey programmatic goals, enlist partnerships, and work with a range of program and external stakeholders;
- Established ability to manage and communicate effectively with team members of varied work styles.
- Demonstrated flexibility and creativity in planning and problem solving with proven ability to be accountable for all components of the program.
- Fluent English required; Arabic language skills preferred.
SUCCESS FACTORS:
- Innovative, decisive and inclusive leadership
- Propensity towards creative and insightful programming for youth and conflict
- Excellent communication and team-building skills
- Proven experience managing and building capacity of diverse teams (expatriate and national)
- Cultural knowledge, sensitivity and respect
- Commitment to oversee project for its duration
The successful CoP will combine exceptional management skills and experience in building and maintaining donor and partner relationships. S/he will have an ability to approach complex development challenges through a syste-ms-thinking lens and have an ability to think creatively about all facets of youth engagement and empowerment. The CoP will have proven experience managing cross-cultural teams, particularly in a complex Middle East context, bringing a commitment to individual staff development and strong mentoring skills. S/he will be passionate about learning and adaptive management techniques as fundamental strategies to improve program impact. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail as well as strategic vision are essential.
The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations. The successful CoP must also be comfortable operating and traveling in a sometimes volatile security environment and therefore, changing plans and program tactics accordingly.
Living Conditions / Environmental Conditions
This is an accompanied post residing in Jerusalem or Ramallah with regular travel to the West Bank and Gaza.
The position will be based in Jerusalem or Ramallah. It requires frequent visits to the West Bank and Gaza. In Jerusalem there is individual accommodation with full freedom of movement and excellent amenities. In Gaza there is shared accommodation with freedom of movement depending on the security situation.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Given the nature of the context, working hours require flexibility and working through weekends/evenings might be necessary.
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