Senior Operations and Training Officer

Vacancy Announcement

Senior Operations and Training Officer, P-4

Amman, Jordan

Deadline for Applications

18 December 2017

(4 December 2017 for internal applicants)

Duration

2 years, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need. Appointment subject to confirmation of post funding.

Vacancy Announcement Number

17-HQ-AM-60

UNRWA encourages applications from qualified women and welcomes applications from qualified candidates with disabilities.

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for professionals like you.

UNRWA’s strategic objectives

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. In line with this mission, the Agency works towards five strategic outcomes: (a) Palestine refugee rights under international law are protected and promoted; (b) Palestine refugee health is protected and disease burden is reduced; (c) school-age children complete quality, equitable and inclusive basic education; (d) Palestine refugee capabilities are strengthened for increased livelihood opportunities; and (e) Palestine refugees are able to meet their basic human needs of food, shelter and environmental health.

Do you want to make a lasting difference? 

If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. In this headquarters role, you will have the opportunity to lead the Department of Security and Risk Management’s efforts on operations and surge support to the Field Security and Risk Management Offices, be in charge of training and capacity-building development, implementation and monitoring, as well as to serve as Professional Risk focal point for the Department.

The main responsibilities include:

Operations and Surge Support

•         Providing surge support to the Field Security and Risk Management offices in areas related to: emergency, crisis management, backstopping capacity gaps and interim security management;

•         Through visits to the Field and, in collaboration with the Senior/Field Security Officers, ensuring that UNRWA’s internal security risk management is context specific and aligned with the operational realities on the ground; identifying lessons learned and best practices to be integrated into the planning cycle, the training packages and the security risk management ‘Best Practice’ guide;

•         Supporting the Director and the Chief of Operations and Analysis in the development and implementation of a standardized and ‘light’ system to conduct security and risk assessments across the Agency, as well as in the development of the DSRM crisis management support response guide;

•         Identifying and supporting the implementation of community-based security projects;

Training and Capacity Building Implementation

•         Mapping and identifying valuable existing training and practicing across the Field in order to develop a ‘Best Practices’ training and piloting the package;

•         Developing and overseeing the complete learning and training cycle: conducting needs assessments for DSRM, developing an annual training calendar, preparing course schedules and lesson plans, delivering training, and evaluating and monitoring training activities;

•         Directing DSRM trainers in their assignments and performance;

•         Supervising and leading a front-line security training plan in order to build Area Staff front line staff capacity to make security related decisions in the workplace; Some of the initiatives are: SSAFE training programme for front line staff, customizing professional risk training for identifying most at risk categories of staff, programatic and contextual risk training for Area managers and relevant Departments;

•         Supervising and leading training on the Agency’s Security and Risk Management accountability framework to those with safety and security responsibilities;

•         Supporting the Senior Safety and Security Officer and the FSRM offices in the Guard Force Professionalization efforts;

•         Guiding and advising other DSRM team members in the development of other capacity-building activities relevant to their areas of expertise;

•         Supported by the Associate Monitoring and Reporting Officer, developing and implementing a monitoring and evaluation tool to measure the impact and assess areas of improvement in the next design phase;

Professional-Workplace Risk Lead

•         Managing the professional-workplace risk project; determining needs, arranging focus groups and providing the required training and materials according to the different target group; supporting Directors in conducting needs assessments to determine how professional risk could be better managed.

Conditions of service 

UNRWA offers an attractive compensation package including annual salary starting at $70,647 net tax free with post adjustment of 43.7% (subject to change without notice). All UNRWA duty stations (with the exception of Gaza and Syria) are family duty stations. Other benefits, subject to eligibility, include:

•  Dependency allowances

•  Rental subsidy

•  Education grant for children

•  Home leave travel

•  6 weeks (30 working days) annual leave

•  Pension fund entitlements under the

    UN Joint Staff Pension Fund

•  International health insurance; optional

    life insurance

•  Disability protection

Additional information

The incumbent will be required to travel in the Agency’s area of operations.

To qualify for this position, you will need:

Education

Advanced university degree (Master’s or equivalent) from an accredited educational institution preferably in political/social science, international relations, law enforcement and/or business management with a focus on security management or any other related discipline with a particular focus on training and training development, and/or military/ police background at mid-grade level; a first level university degree with a relevant combination of experience may be accepted in lieu of the advanced university degree;

Work

experience

Minimum 8 years of work experience in Security and Risk Management related training development, preparation and implementation, accompanied preferably by significant experience in surge and operations support, including a minimum of 2 years of experience at international level outside your home country;

Language(s)

Excellent command of written and spoken English; knowledge of Arabic is highly desirable.

You will also need to demonstrate the following competencies:

•         Leading and Supervising

•         Creating and Innovating

•         Adapting and Responding to Change

•         Coping with Pressure and Setbacks

•         Planning and Organizing

For guidance on how to prepare for competency-based interviews:

      https://careers.un.org/lbw/home.aspx?viewtype=AYI

How to apply

To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted. The United Nations does not charge fees at any stage of the recruitment process. The United Nations does not concern itself with information related to bank accounts.

General information

UNRWA staff are expected to uphold the highest standards of integrity, neutrality and impartiality at all times. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.

The retirement age for staff entering or re-entering service in the UN Common System after 1 January 1990 is 62 and 65 after 1 January 2014. For external applicants, only those who are expected to complete a term of appointment will normally be considered.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.

Date of issue: 21 November 2017/ NH