Research Coordinator on Public Administration and E-Government

“Public Administration Reforms and Digital Transformation” is a joint project of the Ministry for Development of Information Technologies and Communications of the Republic of Uzbekistan (MITC) and the United Nations Development Programme (UNDP). The overall goal of the project is to provide support to the Government in implementation of its national development agenda on PAR and Digital Transformation with the aim to deliver public services with greater accountability, transparency and responsiveness to citizen’s needs and ensure better access to legal information. In a parallel, the project will assist the Government in its strategy to increase the IT outsourcing capacity with the aim to create more job opportunities and increase the quality of life and living standards of the population of Uzbekistan.

The goal of the project will be achieved through the following activities:

• Assistance to support further reforms of public administration;
• Support in improving access to legal information and public services;
• Strengthening national capacities in the areas of Information and communications technology, STEM (Science, Technology, Engineering, and Mathematics) and e-Government. 

Under the guidance and direct supervision of Project Manager, the Research Coordinator on Public Administration and e-Government will provide support on strengthening capacity of the national entities to become “think-tanks” and to provide analytical support for the implementation of public administration reform, elaboration of analytical documents, methodologies, development of mechanisms and standards for the reform of the public administration system. The incumbent will also provide policy advisory services to strengthen capacities of national partners and MITC on monitoring implementation of public administration reform, E-government infrastructure and systems, as well as testing and piloting newly developed E-government IT solutions. 

The Research Coordinator on Public Administration and e-Government will undertake the following specific duties:

• Coordinate review of capacity of national entities on public administration and its staff in developing reform proposals, identification of training needs, attraction of local and international experts and trainers; assistance in strengthening the image of the think-tanks by developing blogs, establishment of library and resource centers, and building effective cooperation with leading foreign think-tanks, joining Asian Think-Tank Network and global ranking of think-tanks;
• Assist in elaboration of analytical documents, development of a medium-term strategies of public administration reform and strategy of digitalization;
• Support development of the Roadmap for public administration reform for the period 2018-2030, including assessment of the cost and benefits of each proposal and development of detailed action plans for implementation of proposed reforms;
• Coordinate development of methodologies and standards for conducting public administration reform (methodology for assessing the effectiveness of ministries and departments, municipal governments (khokimiyats) and other state bodies, methods for evaluating the effectiveness of civil servants, the methodology for calculating wages for various categories of civil servants, the methodology for calculating the benefits and costs of reforms in the public administration system, the methodology for assessing the effectiveness of e-Government projects, etc.);
• Assist national partners in establishing of a multimedia room of MITC for real-time monitoring of key performance indicators of centralized information systems of Uzbekistan’s E-government architecture, interagency electronic interaction indicators and of “Public administration IS;
• Coordinate procurement of equipment and services for establishing smart room, in accordance with UNDP procedures;
• Undertake the coordination of development of corporate information system of “UzArxiv” agency;
• Coordinate the conduction of survey, development and testing of a new modernized version of the national portal of legislative acts “Lex.uz”;
• Apply BPR (business process re-engineering) techniques as much as possible within the projects on development of corporate IS of “UzArxiv” and modernization of “Lex.uz”.
• Support the project manager in project management, planning and implementation.
• Perform other duties as assigned in accordance with annual work plan of the project.

Corporate Competencies:

• Demonstrates commitment to UNDP’s mission, vision and values;
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
• Demonstrating/safeguarding ethics and integrity;
• Demonstrate corporate knowledge and sound judgment;
• Self-development, initiative-taking;
• Acting as a team leader and facilitating team work;
• Facilitating and encouraging open communication in the team, communicating effectively;
• Creating synergies through self-control;
• Managing conflict;
• Learning and sharing knowledge and encourage the learning of others;
• Informed and transparent decision making

Functional Competencies:

Communications and Networking

• Has excellent oral communication skills and conflict resolution competency to manage inter-group dynamics and mediate conflicting interests of varied actors;
• Has excellent written communication skills, with analytic capacity and ability to synthesize project outputs and relevant findings for the preparation of quality project reports;
• Maturity and confidence in dealing with senior and high ranking members of national and international institutions, government and non-government.

Knowledge Management and Learning

• Promotes a knowledge sharing and learning culture in the team through leadership and personal example;
• Actively mentoring project staff under her/his supervision;
• Leadership and Self-Management;
• Focuses on result for the client and responds positively to feedback;
• Consistently approaches work with energy and a positive, constructive attitude;
• Remains calm, in control and good humored even under pressure;
• Competent in leading team and creating team spirit, stimulating team members to produce quality outputs in a timely and transparent fashion.

Development and Operational Effectiveness

• Ability to organize and complete multiple tasks by establishing priorities;
• Ability to handle a large volume of work possibly under time constraints.

Job Knowledge/Technical Expertise

• Understands the main processes and methods of work regarding to the position;
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning;
• Demonstrates good knowledge of information technology and applies it in work assignments.

Leadership and Self-Management

• Builds strong relationships with clients, focuses on impact and result for the client and responds positively to feedback;
• Consistently approaches work with energy and a positive, constructive attitude;
• Demonstrates good oral and written communication skills.

Education:

• University degree in public administration, business administration, and economics

Experience:

• At least 3 years of work experience in the area of e-Government, policy research on public services, online and one-stop-shops for public services, Public-Private Partnership. Preferably with work experience at international development organizations

Language Requirements:

• Fluency in English, proficiency in Uzbek and Russian

Others:

• Ability to work under pressure and with tight deadlines, ethics and honesty;
• Ability to use information and communication technology as a tool and resource;
• Understanding of development issues, human rights (including women’s rights), basic gender concepts and gender issues in the country;
• Knowledge of and experience in gender mainstreaming is an asset.

Important applicant information

All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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