HR Admin Coordinator (National Position) - Syria Response Office

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

Our Ideal Candidate:

We are seeking a motivated professional to join our Syria Response Office’s dedicated Human Resources Administration team. The ideal candidate will have a bachelor degree in a relevant field and 3-5 years of experience working in the Human Resources sector preferably in the humanitarian context.

Additional useful skills include: leadership skills, advanced working knowledge of MS office package, good communication and interpersonal skills, and fluency in both English and Arabic language, in addition to previous knowledge in National Social security and labor laws and previous experience in payroll calculations and administration.

Position Description:

Responsibilities include but are not limited to the following:

• Follow up on NSSF registrations/reporting to ensure they are done in a timely manner and are in compliance with the applicable national laws and NRC policies and procedures
• Follow up on insurance enrolment and agreements for staff and beneficiaries and ensure that they are done as per signed agreements and NRC policies and procedures
• Ensure that staff Entry and Exit Procedures/checklists are well established and implemented in all offices
• Prepare the monthly payroll for all national staff and ensure accurate calculation of allowances, deductions, and benefit schemes as per the set Terms of Employment; and conduct proper analysis adding any recommendations for adjustments or improvements
• Follow up on all related personnel management, staff database, access control, attendance, leave balances, and documentation to ensure compliance of filing using hard copy personnel files and e-filing
• Carry out and follow up on the implementation of the exit procedure for all national staff including clearance, discharge process, final settlement, etc.; and follow up on the exit interview completion with the HR Coordination – Employee Relations and Staff Care
• Follow up on allegations/breaches and misconducts of staff. Conduct needed assessments and investigations for respective cases
• Implement NRC disciplinary measure procedures and take actions as needed
• Advise on Conflict resolutions approaches for HR and Line Managers
• Liaise with NRC Lawyers on all related legal matters with relevance to the set national Labour and Social Security Laws

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Contract period: 12 months 

Duty Station: Amman 

Salary/benefits: According to NRC’s salary scale and terms and conditions