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Camp Management Officer - Community Outreach - (Afghan Nationality) Location: Nangarhar - Afghanistan

Nangarhar Province

  • Organization: NRC - Norwegian Refugee Council
  • Location: Nangarhar Province
  • Grade: Mid/Senior level - Mid/Senior - Internationally recruited position
  • Occupational Groups:
    • Social Affairs
    • Human Resources
    • Communication and Public Information
    • Other
    • Civil Society and Local governance
    • Emergency Aid and Response
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: Closed


The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

Purpose of the Job:
The Camp Management Community Outreach Officer will be based in eastern region supporting implementation of NRC’s Urban Displacement Out of Camp (UDOC) project, which is based on Camp Management methodologies but applied to the out-of-camp environment. The project, which started in 2016, uses various mechanisms of Community Outreach to respond to the mass influx of Afghan refugees from Pakistan, as well as on-going conflict-induced displacement. The UDOC project aims to improve the protection and assistance response to displacement-affected communities by establishing mechanisms to enhance:
Communication with Communities: Sharing information with and receiving feedback from displaced and vulnerable host communities
Community Engagement: Participation of affected communities alongside local stakeholders in the humanitarian and development response
Support to Coordination: Efficient, effective, and inclusive coordination of services at local level, involving a range of stakeholders (authorities, civil society, NGOs, private sector, etc.).
There are three main mechanisms in the project for enhancing communication, community engagement, and coordination:
Community Centers established in areas hosting large numbers of displaced households
Neighborhood Committees working in neighborhoods of high displacement
Outreach Teams who work in Community Centers and visit affected neighborhoods.

Note: For more details about the position, kindly refer to the job description attached at the bottom

Job description

  • Adhere to NRC policies, tools, handbooks and guidelines
  • Assist a range of support with the implementation of the Livelihoods and Food Security Core Competency portfolio according to plan of action
  • Implements independently procedures and activities within own function or core competency as delegated
  • Plan and implement the different components of the CM-UDOC project for the Community Centre Area(s) of responsibility according to tools, SOPs, and annual work plan
  • Line management of Community Mobilizers and Community Centre staff, and supervise the daily work of CM Technical Assistants working in the Community Centre area.
  • Provide regular activity progress reports to the CMCO Coordinator and ensure proper filing of all documentation (soft and hard copy, as required)
  • Use initiative in day-to-day problem solving according to agreed procedures, priorities, and standards for the area of work

  • a. Communication with communities
  • In Community Centres and neighbourhoods, disseminate relevant and meaningful information regarding the rights of returnees and IDPs, and services available in the area, in order to enhance access to services and rights.
  • Train and support Neighbourhood Committees to disseminate information as per the above
  • Promote the Community Centres among potential visitors and ensure information about services offered is properly communicated.

  • b. Community Engagement
  • Manage and support the establishment, training, and follow-up of Neighbourhood Committees
  • Facilitate and encourage collaboration between other NRC Core Competencies and external service providers with the Neighbourhood Committees

  • c. Support to Coordination
  • Coordinate with potential service providers (governmental, non-governmental, private, etc.) to improve the provision of assistance and referral mechanisms in the eastern region
  • Using standard templates and tools, regularly collect and update information relating to service provision in the areas of responsibility
  • Collect and analyse information regarding obstacles and constraints to beneficiaries’ access to services and suggest possible solutions

Qualifications

  • University degree (preferably in social sciences, e.g. education, political science, international relations, law, journalism, gender studies, human rights, etc.)
  • 3 to 5 years work experience in the field of community outreach and/or protection
  • Experience in community capacity building and training
  • Previous managerial experience preferred
  • Experience from working in a humanitarian/recovery context, preferably in community services or community engagement and mobilization, protection, community capacity building, or related field
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Good knowledge of English Language – spoken and written

Education field

  • Education title: niversity degree (preferably in social sciences, e.g. education, political science, international relations, law, journalism, gender studies, human rights, etc.)

Personal qualities

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect

Language

  • Dari
  • Pashto
  • English

We offer

  • Monthly Salary based on NRC Afghanistan Salary Scale
  • Top up Credit card on monthly basis
  • Leave and Holidays accordingly Afghanistan Labor Law

Miscellaneous info

  • Travel: Some travelling must be expected
This vacancy is now closed.
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