Communications Coordinator - Jordan - Nationals Only

Rights Respected, People Protected

NRC in Jordan

Established in 2012 NRC Jordan’s long-term outlook addresses the problems affecting life as a refugee. We work to build the resilience of Syrians, and to relieve the impact on the Jordanian communities that host them.  Syrian refugees in Jordan are struggling. As they contend with difficult living conditions across the country, the obstacles are complex. They struggle to remain registered as refugees, to provide for their families, and to access essential services – including education for their children. The Jordanian communities that host them, meanwhile, feel the impact of hosting high numbers of refugees – with each year that passes, local infrastructure becomes more strained.

Communication Coordinator

Role Specific Information

As a humanitarian organisation working in a challenging operational environment it is of great importance to work in compliance with governmental rules and regulations, donor requirements as well as NRC own values rules and regulations in order for NRC to maintain its position as a trustworthy partner for all external stakeholders. The Communications Coordinator will develop and coordinate the implementation of external communication (public information, communication, reporting) and media (national, regional, and international media and social media) strategy, proposals and plans for the Jordan Country Office.The Communications Coordinator will lead a team of three persons that will develop and produce communication materials and utilise opportunities to highlight NRC’s work and messages through the media and communications products. The Communications Coordinator will develop regular activity and work plans for utilising external communication and media opportunities in line with country office advocacy priorities. The position will also support capacity building and training of communications staff as well as that of wider programme staff to develop communication materials and engage with media. The Coordinator will cooperate with relevant internal (Head Office & MENA Regional Office) and external partners (UN, NGOs & civil society) to develop coordinated and effective communication campaigns and development of strong relationships with local stakeholders.

Generic responsibilities:

• Adherence to NRC policies, guidance and procedures.
• Implement NRC’s systems and procedures at area level.
• Ensure adherence to NRC policies, handbooks, guidelines and donor requirements.
• Prepare and submit reports and analysis.
• Ensure proper filing of all support documents.
• Support line managers in procedures and require support team trainings.
• Management of support team.
• Ensure development and implementation of administrative systems and procedures.

Specific responsibilities:

• Overall oversight/responsibility of all external communication and media work from the
  Jordan Country Office. Act as Arabic spokesperson for Country Office when required.
• Development of strategic communication priorities and regular workplans in line with
  NRC Jordan Communication Plan and Advocacy Strategy and broader Country Office
  Annual Plan of Action.
• Ensure the delivery of quality communication products in English and Arabic (feature
  stories, press releases, infographics, photo-stories, documentaries etc).
• Support national power and stakeholder analysis particularly related to government
  actors/local authorities and advise CD of strategic use of national media opportunities to
  develop NRC’s reputation.
• Support the Head of Programme/Liaison Coordinator to ensure the submission of quality
  and consistent information to national stakeholders on NRC’s operations in Jordan.
• Coordinate with NRC Regional, Representative and Head Offices to develop coherent and
  strategic communications and media work.

Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

• Experience working in communication and media roles in a humanitarian/recovery context and in within Middle East region

Context related skills, knowledge and experience (shall be adapted to the specific position):

• Knowledge of the Jordan context and broader Syria crisis
• Knowledge of Jordanian and regional media and communication networks
• Knowledge of communicating humanitarian needs and ethical reporting of beneficiaries 

Our Ideal Candidate:

We are looking for a University Graduate working in communication or a relevant field, with a minimum of five years of experience in a similar field. Our ideal candidate must have exceptional management skills, excellent attention to details & time management. Must be detail oriented, possess advanced knowledge of MS Office tools, Fluency in Arabic and English, both written and verbal are mandatory.

We are particularly looking for a positive individual with strong communication and interpersonal skills, who can build trust and confidently navigate both internally and externally at different levels, to have the ability to analyse data and trends for informed decisions and Capacity building skills.

In this position, you will join highly motivated and expert staff who are making a difference to the most vulnerable people in the world's biggest displacement crisis.

Additional Information:

Contract period: 12 months

Salary/benefits: 2.227JOD (subject to social security and Income tax)

Duty station: Amman

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities.

NRC reserves the right to use electronic screening tools for this purpose.

B: Please enter your specific city of residency in Jordan in your application.

***Important Note***

To review the Job Description, please download it by clicking on the "Job Description" hyperlink showed below under the related documents field.

NRC does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). Offers of employment or job openings with requests for payment of fees are fraudulent. Victims of such scams should report them to their local law enforcement authorities for appropriate action.

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