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ASSOCIATE IT APPLICATIONS SPECIALIST

Paris

  • Organization: UNESCO - United Nations Educational, Scientific and Cultural Organization
  • Location: Paris
  • Grade: Junior level - P-2, International Professional - Internationally recruited position
  • Occupational Groups:
    • Information Technology and Computer Science
    • Computer Sciences / Information Technologies - User Support
  • Closing Date: Closed

Under the overall authority of the Chief Information Officer and direct authority of the Chief, Knowledge Sharing and Open Access Unit, the incumbent will be responsible for the proper functioning of assigned online collaboration applications and the related maintenance and user support activities. In particular, s/he will be expected to perform the following tasks\:

  • Collect and analyze user needs in the area of online sharing and collaboration, advise users on the relevant current or future solutions.
  • Administer online sharing and collaboration tools, including MS SharePoint and MS Dynamics, and provide user support.
  • Organize and conduct training in the use of online sharing and collaboration tools, including MS SharePoint and MS Dynamics.
  • Participate in the conception, development and promotion of knowledge sharing solutions.
  • Regularly share relevant knowledge internally and with external partners.

EDUCATION

  • Advanced university degree (Master’s or equivalent) in information technology, information management,  knowledge management, or  related field.

WORK EXPERIENCE

  • Minimum 2 years of work experience with online sharing and collaboration tools, of which preferably 1 year acquired at international level.
  • Experience MS SharePoint (administration and user support).

SKILLS/COMPETENCIES

  • Expert knowledge of MS SharePoint.
  • Integrity, reliability and sense of commitment.
  • Strong analytical and problem-solving skills.
  • Ability to establish priorities and to plan, coordinate and monitor own work plan.
  • Ability to work efficiently under pressure and in a multitasking manner, respecting tight deadlines and delivering on the standards required.
  • Strong inter-personal and communications skills, both oral and written, including the ability to communicate effectively on complex technology issues.
  • Ability to conduct training of users.
  • Ability to work in a team and to maintain effective working relationships in a multicultural environment.

LANGUAGES

  • Excellent knowledge of English or French and good knowledge of the other language.

EDUCATION

  • University degree in computer science or system design.

WORK EXPERIENCE

  • Proven experience with MS Dynamics.

SKILLS/COMPETENCIES

  • Certifications MCSE\: SharePoint or MCSE\: Productivity.
  • Microsoft Specialist exams for Microsoft Dynamics CRM
This vacancy is now closed.
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