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Information Management Officer, International Programs

Washington D.C. (United States of America)

The American Red Cross (ARC) International Services Department (ISD) seeks to prevent and alleviate human suffering around the world by responding to disasters, building safer, more resilient communities, and educating future humanitarians. The American Red Cross continues to deepen and expand its international programming while also working to strengthen the global Red Cross Red Crescent Network, in order to deliver critical assistance to some of the most vulnerable communities in the world.

The American Red Cross is looking for a full-time an Information Management Officer (IMO) to support our data initiatives. Your core responsibilities will include crafting a data framework, building a data culture within the department and the Red Cross movement. This position will work as part of dynamic team of humanitarian information management and geospatial professionals, working with the Global Lead ICT & Analytics and colleagues in international disaster management.


  • Coordinate with partners to create and apply data readiness framework to existing programs.

  • Support the development of American Red Cross International Services data strategy.

  • Develop new volunteers and train existing volunteers on use and analysis of data.

  • Travel to project sites, primarily in Asia, to train volunteers on data management and mapping techniques.

  • Actively engage with the IFRC, Red Cross movement actors, and organizations to build relationships within the information management field.

  • Identify applications of data within project areas. Develop strategies and pursue chances to create data useful in the local context.

  • Compile data from a variety of sources such as reports, mobile data collection, and GIS databases.

  • Deploy to disaster responses on limited notice, for up to one month, as an information management delegate.

  • Other duties as assigned.


  • Bachelors or Masters degree in a related field with a minimum of 5 years of experience as an analyst or similar.

  • Experience building project plans and budgets.

  • Experience planning and delivering technical trainings to a wide variety of audiences with varying skill levels including volunteers, community members, and staff.

  • Experience with Adobe Creative Suite and/or InkScape to create informative and appealing infographics and/or marketing materials.

  • Experience conducting research to locate and obtain existing relevant data.

  • Strong data management skills and experience using Excel and/or relational databases.

  • Knowledge of survey design, data collection, and management using mobile data collection tools.

  • Experience working on international development or humanitarian response projects, preferably not only in headquarters based roles.

  • Experience using GIS applications such as QGIS to produce maps a plus but not required

  • Enthusiasm for open data and open-source tools.

  • Ability to tackle problems under a variety of circumstances and adapt to dynamic situations

  • Ability to work as an active team member but independently, with limited guidance.

  • Experience with the Red Cross network and international humanitarian work is helpful.

  • Proficiency in Spanish or French helpful.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: Red Cross - American
  • Location: Washington D.C. (United States of America)
  • Grade: Mid/Senior - Internationally recruited position - Mid/Senior level
  • Occupational Groups:
    • Disaster Management (Preparedness, Resilience, Response and Recovery)
    • Statistics
    • Information Technology and Computer Science
    • Documentation and Information Management
  • Closing Date: 2018-02-28

What does it mean?

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