Consultancy - Digital Assets Manager - ITCD/ECM

Digital Asset Manager Consultant will develop a recommended course of action to support a shared DAM platform that can meet internal and external user requirements and will support streamlined workflows. The DAM Consultant will advise on and implement the appropriate roles, workflows, procedures and practises to maximize the profiling, efficiency and scope of UNICEF’s DAM platform for both administrative users of the system, end users throughout the organization and will manage the functionalities, policies and support mechanisms of the DAM. The duration of the contract is 11.5 months.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

Enterprise Content Management (ECM) is a formalized means of organizing and storing an organization's documents, and other content, that relate to the organization's processes. The term encompasses strategies, methods, and tools used throughout the lifecycle of the content. ​ 

Purpose of the Position

The Digital Strategy Section and the Information Communication Technology Division (ICTD)/ECM is in need of a Digital Asset Manager Consultant to manage UNICEF’s Digital Asset Management (DAM) platform, which houses UNICEF photography, video, brand, publication, as well as other high resolution assets from UNICEF HQ Divisions and other UNICEF offices. The purpose is to identify methods to organize and manage the entire digital asset life cycle from production to distribution and archiving via UNICEF’s DAM platform, while synchronizing with the needs of UNICEF’s Web Content Management system (web CMS) and Enterprise Content Management (ECM) system.

The ECM Project, led by ITCD, seeks to create a digital workplace with embedded content management functionality, whereby internal content is accessed, created, and shared in a federated system that provides for easy searching across departments and programmes and National Committees.

This position is shared between the Division of Communication (DOC) and ICTD.

Reporting Structure

The incumbent(s) will report the ECM Senior Project Manager, as well as the Multimedia Assets Coordinator in the Digital Strategy Section, DOC.

Key responsibilities

• Digital Asset Manager Consultant will develop a recommended course of action to support a shared DAM platform that can meet internal and external user requirements and will support streamlined workflows.
• The DAM Consultant will advise on and implement the appropriate roles, workflows, procedures and practises to maximize the profiling, efficiency and scope of UNICEF’s DAM platform for both administrative users of the system, end users throughout the organization and will manage the functionalities, policies and support mechanisms of the DAM.

Key Expected Results/ Deliverables

• Identify, plan and deliver a wide range of operational methods around storing, sharing and retrieving digital assets;
• Actively work with the ECM team to implement the DAM and supporting procedural documentation.
• Work closely with stakeholders to establish storage and infrastructure requirements;
• Work closely with stakeholders to establish new workflows which incorporate retrieval and use or re-purposing of digital assets from the DAM platform;
• Regularly engage with stakeholders to ensure business needs are identified and anticipated and meet through the DAM platform;
• Identify and operationalize training and support requirements for using the DAM platform so that ability to use the DAM platform is broadly permeated through the business;
• Report on the use of digital assets globally, improved workflows, progress towards adoption across the Group and achievement of business objectives via the DAM platform;
• Update and maintain effective processes for the application of metadata within the platform;
• Coordinate the preparation of digital content, prior to upload to the platform, against agreed industry standards and formats.

Qualifications of the Successful Candidate

• Education – Advanced University Degree in Library Science, Information Management, Computer Science or the equivalent professional experience in a directly related field;
• Work experience – 7+ years of progressively responsible professional experience managing DAM platforms;
• Demonstrable experience working with taxonomies and metadata and knowledge of international documentary media standards and practices an asset;
• Software – Knowledge of MS Office suite, agile development methods, and varying software systems and requirements. Knowledge of Orange Logic DAM platform an asset;

Languages

• English and French are the working languages of UNICEF. For the post advertised, fluency in English is required.

Evaluation method

Each applicant will be evaluated based on the cumulative analysis methodology (weighted scoring method), where the award of the contract will be made to the individual consultant or vendor whose offer has been evaluated and determined as:

• Responsive/compliant/acceptable; and
• Having received the highest score out of a pre-determined set of technical skills and financial proposal specific to the solicitation.

Technical Criteria weight: [70%]

Financial Criteria weight: [30%]

To view our competency framework, please click here.

Please indicate your ability, availability and daily (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily rate will not be considered.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.