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Re-Advertisement/ Communications Associate, UNV Regional Office

Amman

  • Organization: UNDP - United Nations Development Programme
  • Location: Amman
  • Grade: Administrative support - GS-6, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Administrative support
    • Communication and Public Information
  • Closing Date: Closed

Background

The UNV Regional Offices (RO) provide oversight and strategic guidance to the UNV Field Units in their respective geographical assignments and are mainly accountable for the placement of UN Volunteers mobilized for UN Agencies, Funds, and Programmes focused on peace, development and humanitarian needs. Furthermore, the Regional Offices represent, and strategically position, UNV and bring UNV’s services and solutions closer to its partners from governments, UN entities, civil society and private sector. The Regional Offices also lead in scoping and delivering UNV’s advisory service offer on volunteer infrastructure.

Reporting to the Manager, Regional Office, and with the technical guidance and supervision of the Communications Specialist, the Communications Associate is responsible for content research and production in the regional context, development and maintenance of online presence, and support to outreach efforts and campaigns in the Field Units assigned to the Regional Office.  He/she closely coordinates his/her work with the Communications team at UNV headquarters.

Duties and Responsibilities

Content research and production 
 
• Research volunteer initiatives and experiences in the region for all communications purposes, in coordination with the Field Units;
• Coordinate content production and development of communications tools with the Communications team at UNV headquarters;
• Prepare up-to-date information, articles, and publishing content based on corporate, regional and field unit’s priorities;
• Maintain style and brand editorial standards in online and print materials, multimedia, social platforms and other communications tools;
• Manage content for social media platforms in the region, monitor conversations and comments, and keep track of social media analytics;
• Edit and publish online content and covey key messages to target audiences on the web.
 
 
Support content quality and coordination for all communication tools
 
• Ensure correct use of brand for online and print materials and tools produced by the Field Units in the region; 
• Implement tools and processes for Field Units to submit content for corporate communications purposes;
• Work with partner UN agencies and other partners at the regional level for the publishing of information on UNV to ensure consistency of content and editorial products;
• Arrange for the translation of materials when required, ensuring brand and quality of such materials;
• Guide personnel in the Regional Office and Field Units on communications formats, design, photography, video and promotional items.
 
 
Support in online and print marketing, outreach and campaigns 
 
• Support Field Units in the region in the preparation of media tools and messaging in preparation of the International Volunteers Day (IVD); 
• Liaise with Field Units and external partners to ensure continued support during the International Volunteers Day (IVD) and other corporate events;
• Manages IVD event for the Regional Office;
• Collect and analyze data and feedback for final reporting on events;
• Support Field Units in the development of online and print materials for the promotion of outreach events and campaigns; 
• Reply to public inquiries and refer queries, comments and contributions for appropriate action; channel queries/comments/contributions to relevant staff members for processing; 
• Support outreach initiatives to raise visibility and media interest in the work of UNV and the contributions made by UN Volunteers. 

Competencies

Core
 
Innovation
Ability to make new and useful ideas work
Level 3: Adapts deliverables to meet client needs
 
 
Leadership
Ability to persuade others to follow Level 3: Proactively seeks and recognizes contributions of others
 
 
People Management
Ability to improve performance and satisfaction Level 3: Appropriately involves team in different stages of work and decision-making
 
 
Communication
Ability to listen, adapt, persuade and transform
Level 3: Expresses information and views with adaptive reasoning and appreciation for complexity and variation 
 
 
Delivery
Ability to get things done while exercising good judgement
Level 3: Takes responsibility for addressing critical situations and delivering core value
 
 
Technical/Functional
 
Research 
Knowledge of analytical tools, market research and methods for undertaking substantive research on various policy related issues
Level 3: Implement & Manage: Exercises skills and knowledge independently, 
demonstrating ability to manage self and team responsibilities, in area of work
 
 
Marketing
Ability to communicate the value of a product or service
Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work
 
 
Web Design
Ability to create and design web content
Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work
 
 
Public Relations
Ability to manage the spread of information between UNV and the public
Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work
 
 
Multimedia writing/editing
Originating and/or editing written content for media and the general public to be disseminated through press or other online outlets
Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work
 
 
Relationship Management
Ability to engage and foster strategic partnerships with other parties, Inter-Agency Coordination and forge productive working relationships
Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work
 
 
Quality Assurance 
Ability to perform administrative and procedural activities to ensure that quality requirements and goals are fulfilled Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work
 
 

Required Skills and Experience

Education:
• Secondary education;
• Training in editing/writing/publishing;
• University degree in journalism or communication is desirable but is not a requirement.
 
Experience:
•6 years of relevant experience, including at least one year in web content editing/publishing.
 
Language Requirements:
• Fluency in English and Arabic;
 
Other:
• Proficiency in the use of content management systems, HTML coding, photo editing tools and other web publishing tools;
• Good knowledge of internet communications, marketing and outreach activities.
 

Disclaimer

This vacancy is now closed.
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