Human Resources Coordinator - Syria

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

NRC is assisting more than 500.000 people inside Syria providing over 1,7 million humanitarian services per year. Using innovative approaches, working through strong field offices and dedicated staff, NRC is reaching some of the most vulnerable communities in hard to reach areas across all of Syria.

NRC’s Syria Response Office is located in Amman, leading the response across the country through strategic leadership and dedicated support. In line with NRC’s new strategy for 2018-2020, we are expanding, changing and renewing our team to ensure we are able to scale up and help more people in better ways.

With this anticipated evolution of the Syria Response Office, we are looking for new team members to support us in this next step. To help build a cohesive team NRC is currently recruiting for the following four key positions:

1)    An experienced leader to be our Head of Support, managing strategic initiatives and change processes aimed at making our operation fit for purpose and able to reach our goals.

2)    A passionate HR Manager who will develop and lead our strategic HR work across NRC’s Syria Response. It is a strategic leadership role with a broad scope who will work through others to ensure that NRC’s most important resources - our staff – are taken care of and able to perform to their best.

3)    A Special Advisor for Leadership and Capacity Building, who will be based in Damascus and travel across Syria to give strategic support to our leaders, as well as lead on the important work of developing NRC’s next generation of national managers inside Syria.

4)    A hard working and motivated HR Coordinator to lead our HR team in one of our largest Area Offices. The HR Coordinator is responsible for the overall implementation of NRC’s HR systems and procedures and will have a direct impact on our work to assist and protect Syrians in need.

The recruitment processes will be done in parallel to ensure we hire new team members with complementary skills and experience since these positions will work closely together.

Position Description:

The HR Coordinator is arguably one of the most important positions in the Area Offices of NRC’s Syria Response. The future success of NRC’s ability to make a difference for people in Syria is directly linked to its ability to manage and build its human resources. In this particular Area Office, NRC doubled more than doubled in 2017 and in 2018, we are planning to almost double again. The HR Coordinator will have a key role in leading all the HR team composed of experienced national staff. Recruitment will be a big priority, getting the right staff on board, retain and develop talent, and implement systems that is able to provide colleagues with the best possible staff care in very challenging circumstances.

Our ideal candidate:

NRC is looking for a person with great motivation and interest in contribute to one of NRC’s field operations. The ideal candidate will be a HR professional with experience in recruitment, onboarding, capacity building and staff care. The HR Coordinator is responsible for the overall implementation of NRC’s HR systems and procedures and will have a direct impact on our work to assist and protect Syrians in need. have a proven track record of being excellent at building the capacity of national teams, including ideally experience in Training of Trainers. A keen understanding of the wider concept of Staff Care, incl follow up to critical incidences, will also be valuable.

Key Professional competencies:

• 3 years of experience from working in HR in a humanitarian/recovery context 
• Documented results related to the position’s responsibilities
• Knowledge of Arabic is an asset, but not necessary

For more information related to the position responsibilities please refer to the full Job Description, attached at the bottom of the page.

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Duty Station: Within the Syria Response Office's area of operation

Salary/benefits: According to NRC’s salary scale and terms and conditions

Approved health certificate will be requested before contract start

NB: Please enter the geographical location in the "Company name" field for both company and location on your application.