Associate ERP Officer (Human Resources)(P2)

Organizational Setting

The Department of Management (MT) provides a ‘platform of services’ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows\: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.
The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.
The IAEA's Enterprise Resource Planning (ERP) system, known as the Agency-wide Information System for Programme Support (AIPS), was implemented in a multi-phased phased approach beginning in 2011 and completing in 2017. AIPS provides a single, fully-integrated solution that standardizes and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains\: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMS) within the Division of Information Technology manages the operations, maintenance, improvements, and support for the AIPS system in collaboration with business process owners. The AMS Section consists of approximately 20 staff members and is led by a Section Head, who reports to the Director of Information Technology/CIO.

Main Purpose

The Associate ERP Officer (Human Resources) is member of the AMS and reports to the AMS Human Resources Specialist Lead. He/she provides advice on, applies technical knowledge to, and provides human resources, TALEO and payroll functional support to the delivery of IT services aimed at supporting the Agency's Enterprise Resource Planning (ERP) system known as AIPS (Agency-wide Information System for Programme Support).

Role

The Associate ERP Officer (Human Resources) is\: a functional/technical contributor, applying knowledge of Oracle and Taleo modules in the area of Human Resources including Oracle Human Resources, Self Service HR, Learning Management, Performance management, Taleo Recruitment, Taleo On-Boarding, payroll and the corresponding business processes; a levels 2 and 3 support agent, addressing issues and requests not resolved by the first level staff and contributing to provide guidance on AIPS application; and a configuration user maintaining configuration information for the AIPS modules.

Functions / Key Results Expected

• Contributes in providing support to end users in Oracle Human Resources and Taleo functional applications.
• Assist in assessing, handling and providing solutions for incidents and application service requests and contribute to business process improvement opportunities.
• Participate in the implementation of change requests (new features, new RICEFW components, configuration settings, modifications to existing features).
• Contributes to maintain the configuration of live ERP modules in the area of Human Resources, Taleo Recruitment and On-Boarding and Payroll.
• Actively participate in testing to validate if the implemented features meet requirements.
• Contributes to document functional requirements to support application change requests.
  

Competencies and Expertise

Core Competencies

Functional Competencies

Required Expertise

Qualifications, Experience and Language skills

• University degree (or equivalent experience) in human resources, business administration, management, information technology or related field.
• A minimum of two years experience in working with the implementation and post go-live support for an enterprise scale solution based on Oracle E-Business Suite and Taleo, preferably with experience in Oracle eBusiness Suite Release 12.
• Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $46472 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 24909, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual vacation, home leave, pension plan and health insurance

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Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values)\: Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process
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