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Cash Preparedness Technical Advisor

Port-au-Prince

  • Organization: Mercy Corps
  • Location: Port-au-Prince
  • Grade: Mid/Senior level - Mid/Senior
  • Occupational Groups:
    • Disaster Management (Preparedness, Resilience, Response and Recovery)
    • Emergency Aid and Response
    • Cash-Based Interventions
    • Project and Programme Management
  • Closing Date: Closed

Fluency in written and verbal French & English required.
About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.**Program / Department Summary**

Mercy Corps helps communities develop their own ideas to solve Haiti's most daunting problems by using innovative approaches to bring Haitians new social and economic opportunities and to make their country more secure, productive and just. Established in January 2010, Mercy Corps Haiti has offices in Port-au-Prince, Canaan, Arcahaie, and Mirgoane and more than 50 staff implementing programs in violence reduction, financial inclusion, agriculture and natural resource management; and humanitarian response and disaster risk reduction/preparedness. Mercy Corps takes a progressive approach to development that leads communities and entrepreneurs from relief to sustainable livelihoods to resilience.**General Position Summary**

The Cash Preparedness Technical Advisor is a new position that will have responsibility for providing overall leadership, technical support, and strategic vision to cash transfer preparedness and implementation activities across Mercy Corps' portfolio in Haiti and for the Haiti Cash Transfer Working Group. The Technical Advisor (TA) will work closely with program teams to ensure that programs use best practices in cash-based programming and integrate opportunities to maximize use of technology, such as mobile money, to increase efficiency and effectiveness through humanitarian cash transfer activities. The TA will lead a multi-donor (USAID/OFDA and ECHO-funded) institutional preparedness grant for traditional and digital cash transfers in humanitarian response, and co-lead the Cash Transfer Working Group focusing on preparedness activities, including vetting and consideration of digital transfers and services. The TA will supervise key staff (directly or indirectly) and ensure accountability to Mercy Corps policies and donor rules and regulations, while working closely with Mercy Corps team members to build capacity and ensure achievement of program results. The TA will play a key role in the development of relevant proposals, and s/he will provide input to the overall Mercy Corps country strategy in Haiti.**Essential Job Responsibilities**

Technical Leadership

  • Work with program staff and CTWG members to design, implement and evaluate cash transfer activities, promoting opportunities to implement the use of mobile money technology to maximize efficiency and promote financial inclusion of transfer recipients.
  • Coordinate with CRS and the CTWG to evaluate market conditions and programmatic objectives to develop standards and guidelines to most effectively choose between cash-based modalities to effectively conduct humanitarian and development activities.
  • Assess, contract and launch mobile money operations for cash transfer programs within Mercy Corps' Haiti portfolio, including evaluating mobile money operators, establishing preferred supplier agreements for digital cash transfer services, and developing Standard Operating Procedures for beneficiary registry, SIM card distribution and sensitization, digital payments and cash transfer monitoring and evaluation.
  • Elaborate an “account uptake plan” for beneficiaries, identifying opportunities to advance mobile money use among different demographic segments, monitor progress of account uptake plan, and develop and implement educational and social marketing tools to increase use of mobile products and services.
  • Lead the design of training and capacity building for stakeholders in cash transfer programming and SoPs; provide technical support to CTWG members on the implementation of cash transfer activities.
  • Lead the CTWG, in collaboration with WFP and CRS in particular, on the development of SoPs and tools adapted to the Haitian context.
  • Strengthen the links between cash transfers in emergencies and social protection.
  • Increase staff capacity by designing and leading technical training sessions on cash transfer programming for Mercy Corps staff and local partners and provide ongoing coaching and mentoring to ensure that Mercy Corps remains a leader in cash programming.

Vision, Influence and Strategy

  • Develop a clear vision and strategy for Mercy Corps' cash-based programming, and support development of new programs in line with this strategy.
  • Ensure that Mercy Corps' cash-based programming is clearly linked to relevant programmatic outcomes and communicated to team members, the CTWG, local beneficiaries, donors, Government of Haiti and other partners.
  • Ensure that program implementation is responsive to communities and partners and aligned with Mercy Corps' principles and values (Vision for Change).
  • Collaborate with other related Mercy Corps programs to create synergies wherever possible, particularly MC Haiti's long term strategy for financial inclusion.

Program Implementation

  • Provide technical guidance and support in all aspects of implementation, management and evaluation within Mercy Corps' cash programming portfolio.
  • Support program teams to establish effective M&E systems to reach desired impacts; and appropriate documentation of lessons learned and recommendations.
  • Conduct frequent field visits to all program sites, security permitting.
  • Ensure implementation of activities and all expenses are in compliance with Mercy Corps, Haitian, and donor requirements and rules.

Team Management

  • Create a work atmosphere that promotes professional development of personnel at all levels.
  • Contribute to team-building efforts across the Mercy Corps' cash and market programs and encourage the integration of all team members into relevant decision-making processes.
  • Facilitate training and management of staff, particularly national team members.

Representation and Coordination

  • Liaise with relevant stakeholders including government ministries and local extension agents, donor organizations, humanitarian clusters, local NGOs, project partners, private sector partners and community members to ensure support for and acceptance of Mercy Corps' projects in relevant technical sectors.
  • Serve as co-lead for Mercy Corps with World Food Program at the national Cash Transfer Working Group as well as select Cash Learning Partnership (CaLP) and Electronic Learning Action Network (ELAN) events. This includes developing the agenda, facilitating the meetings, and ensuring follow through of identified action steps.
  • Engage with the DPC and MAST to increase their participation in and leadership of the Cash Transfer Working Group, in collaboration with WFP.
  • Facilitate linkages between the Haiti CTWG and the CaLP network.
  • Facilitate the compilation of lessons learned in Haiti, particularly from Hurricane Matthew in 2016 and the analysis of those lessons as they pertain to the development of SoPs for the CTWG.

Organizational Learning

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability

Reports Directly To: Director of Programs

Works Directly With: Mercy Corps Haiti Program Mangers, Administration, Finance and Logistics departments, World Food Program, CRS, and other key members of the CTWG. Also works directly with relevant Mercy Corps headquarters units as necessary, including Mercy Corps' Economic and Market Development Team, Financial Services Team, Humanitarian Response Advisors, and program support and finance units.**Knowledge and Experience**

  • Masters degree in economics, business, international development, social sciences, international relations or other relevant field preferred.
  • Minimum 3 years' relevant professional experience implementing cash transfer programming, preferably with strong experience in mobile cash transfers in insecure or transitional environments.
  • Strong facilitation and consensus-building skills.
  • Experience working with and building the capacity of national staff and national partner organizations.
  • Experience working with the private sector and building shared value partnerships.
  • Familiarity and experience with USAID regulations preferred.
  • Must be able to work independently while being a strong team player.
  • Fluency in written and oral French and English is required.Success Factors**

The successful Program Manager will have the ability to multi-task, set priorities, and work under tight deadlines within a complex team. S/he will demonstrate strong interpersonal and cross-cultural communication skills and be committed to the values and mission of Mercy Corps. S/he will take initiative and contribute to team efforts, as well as demonstrate an ability to communicate, assume leadership, and make solid decisions while working remotely from country leadership.

The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.**Living Conditions / Environmental Conditions**

Haiti is a country of 10 million people and is the poorest country in the Western Hemisphere. The country has been wracked by a series of major natural disasters since 2010 including earthquake, hurricanes, and drought. A new government is in place for the next five years which is anticipated to reduce instability, however occasional violent demonstrations and flare-ups in crime can occur. Haiti suffers from chronic high unemployment, severe environmental degradation, food insecurity, and health issues like cholera exacerbated by low levels of access to water and poor infrastructure. Nonetheless, Haiti also has great beauty including beaches and mountainous national parks. Its international airport provides daily flights to multiple destinations in the US, as well as access to DR, Canada, Paris, Cuba, Panama, Curacao, and other locations in the Caribbean.

The position is based in Port au Prince, which is estimated at around 2.5 million people. Although infrastructure is also poor in the capital, comfortable housing with water and electricity are readily available. There are many places to eat in all price ranges, as well as shops, and supermarkets which are comparable to a US supermarket. Self-drive is permitted, however driving can be challenging and traffic is often very heavy.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.

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