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Human Resources Analyst

Panamá

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Panamá
  • Grade: Junior level - LICA-8, Local Individual Contractors Agreement
  • Occupational Groups:
    • Human Resources
  • Closing Date: Closed

Background Information - UNOPS

 The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. 
UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects.  Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.  

With over 8,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, where they need it.  By implementing around 1,000 projects for our partners at any given time, UNOPS makes significant contributions to results on the ground, often in the most challenging environments.


Background Information - Job-specific

Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties which are performed according to organizational needs and structure:

As of January 1, 2018, in Latin America and the Caribbean, UNOPS has been reorganized into four "Multi-country Networks that provide operational services" (OH by its acronym in English), in order to provide an agile operation in practices such as Human Resources, Procurement and Finance services, while increasing the level of resilience and maintaining the necessary segregation of functions.

Under the direct supervision of the Head of Support Services, and technical guidance of IPAS HR, the Human Resources Analyst delivers high-quality and consistent delivery of effective HR services (recruitment, personneling, contract and performance management of talent) to the client office, ensuring full compliance with UN rules and regulations, UNOPS policies and procedures and internal Standard Operating Procedures (SOPs) in HR management.  Under the guidance, the HR Officer, s/he provides solutions to a wide spectrum of complex HR issues in a collaborative, client-oriented manner.


Functional Responsibilities

Advisory Services

  • Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Benefits and Entitlements consistent with UNOPS rules and procedures.
  • Provide advice and answers to personnel on routine cases for HR services such as the performance appraisal process, learning & development activities, contracts, benefits, entitlements and remuneration and career development.
  • Assist to provide guidance as needed on sensitive matters including grievances, potential violations in code of conduct, harassment, abuse, workplace disputes, performance improvement plans, complex employee relations matters, etc.
  • Encourage line management responsibility for implementation of HR policies and effective team management.
  • Foster the relationship between supervisors and employees encouraging dialogue and two-way constructive feedback.

Talent Acquisition and Administration

  • Implement talent acquisition activities in line with UNOPS policies and processes covering Recruitment, Onboarding, Performance Management, Learning and Development, Change Management, Salary and Benefit administration, Contract Administration, Succession Planning and Out-processing.
  • Administer contracts, entitlements, loans, exchanges, and secondments. Inform and advise UNOPS personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
  • Support recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy.   Utilize and maintain recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives. Maintain personnel rosters.
  • Provide technical inputs into, and organize straightforward components of, regional and national personnel realignment exercises, including job fairs, to ensure timely competency elaboration, sourcing, selection, placement of required talent and transitions as well as due process.
  • Identify key talent areas and provide elements of coherent, well-developed plans for obtaining, developing, and managing critical talent.  Utilize recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives.
  • Liaise with UNOPS’ HR related groups on personnel administration matters.
  • Guide business units in engagement and work enrichment initiatives and development of annual training plans. 

Team Management

  • Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS Office/Projects Centre personnel.
  • May supervise other personnel members in the provision of HR client services by assigning work, facilitating work planning, managing performance, motivating, developing and coaching team members to deliver high quality results and services.

Knowledge building and knowledge sharing

  • Organize, facilitate and/or deliver training and learning initiatives for personnel and other personnel on HR-related topics.
  • Provide sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.
  • Substantively contribute to the planning and development of the HR components of the office annual report.
  • Collect feedback, ideas, and internal knowledge about processes and best practices and put to use productively.

Education/Experience/Language requirements

Education

  • Advanced University degree (equivalent to Masters) in Human Resources management, Business Administration, social or behavioral sciences or other relevant fields.
  • Or a First University degree (equivalent to Bachelors) combined with 2 additional years of relevant experience may be accepted in lieu of the Advanced University degree (equivalent to Masters)
Experience
  • A minimum of one year of experience (or more depending on academic credentials) in professional-level  recruitment and/or HR generalist services in an international, public or corporate organization.
  • Some experience in UN system organizations or international development organizations preferably in a developing country is desirable.
  • Proficiency in the usage of computers and office software packages (MS Office) and experience in the use of.

Language Requirements

  • Fluency in Spanish and English, is required. 
  • Working knowledge of another, official UN language is desirable

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement (LICA) - Regular / Monthly Contract: This contract is established in the regular monthly Contract modality, that is, a continuous service provision is required during the contract period, making the payments associated with the contract at the end of each calendar month. Contract level: LICA 8
Contract duration: Until December 31st, 2018, renewable subject to satisfactory performance and funding availability

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 



Additional Considerations

  • Please note that the closing date is midnight Copenhagen time, 4:00pm Guatemala time.
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Additional information
Job profile - HR Analyst - ICS - 8 pdf.pdf (146 KB) 

This vacancy is now closed.
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