Site Management Support Manager- National Contract

Introduction

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Background

DRC has been operating in Greece since November 2015, providing support to the Greek Ministry of Migration Policy in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island. In March 2016, DRC expanded its operations in Athens, in response to the changing context and the build-up of refugee population on mainland Greece. In Central Greece, DRC is now doing Site Management support in two sites (Koutsochero and Volos) and running a Community Center in Trikala. 

• Responsible for fostering communication and synergies between the DRC units at site level and ensure implementation of high quality and effective Site Management Support programming, in accordance with applicable standards and best practice.
• Work closely with the Area Manager to ensure that all site management activities are being appropriately monitored and evaluated
• Work closely with technical coordinators (Protection, Shelter, WASH, etc.) to ensure integration between sectors in DRC programs
• Identify needs of Persons of Concern (PoCs) and liaise with other DRC departments and other actors for organizing activities.
• Adapt site activities, as applicable, in close coordination with the Area Manager, SMS Advisor and Head of Programs, if/as the context changes.
• Coordination:
  • Identify gaps and needs in service provision on the site and develop proactive solutions in agreement with the responsible Greek authorities, at site level
• Capacity Building:
  • Support and implement capacity building initiatives and activities in accordance with the Country Office
• Communication with Communities:
  • In conjunction with the Protection unit, support DRC field staff in strengthening communication with communities, identifying beneficiary information needs and providing guidance in developing information and awareness-raising materials and activities, with beneficiary participation; develop feedback and complaints mechanisms in coordination with the Country Office and SMS advisor.
  • Promote a participatory approach (engagement of affected population) to site management and service provision in the sites
• Information Management:
  • Ensure SMS related information products are standardized and kept up to date, e.g. sitreps, site profiles, capacity reports, 4Ws, and support advocacy efforts around SMS issues
  • Ensuring that site population data is updated and share with relevant stakeholders
• Care & Maintenance:
  • Supervise operations in the two sites with the support of the Site Operations Team Leader. Operations include shelter, WASH works as well as NFI distributions, care and maintenance of the existing infrastructures, and any other operation related activity as per camp management staff instructions.
• Support program standardization and sharing of experiences, lessons learned, and best practices across sites under DRC’s AoR with the support of the SMS advisor

   

  Representation

• As required, participate in sub-national SMS and/or other relevant working groups;

   

  Administration and Personnel Management, Finance and Logistics

• Responsible for initiating recruitment, and for conducting appraisals for all team members under his/her management and capacitate DRC field staff by identifying clear deliverables and providing training as needed
• Ensure observance of DRC and donor requirements in project implementation at site level, as pertains to administration, finance and logistics
• Monitoring of relevant project expenditures

   

  Security

  • Responsible for following DRC Security procedures including Chapter 19 & 20 of the Operations Handbook.
  • Ensure that security incidents at the site level are reported to the Security Advisor, the Area Manager and SMS advisor.

   

• 2 to 4 years’ experience minimum in camp management at coordinator or manager level with an international NGO, UN agency, and or Red cross/Red Crescent society;
• University degree in Political science, International Relations, Law, Social sciences or related field;
• Knowledge of displacement issues and local context in Greece is a clear asset
• Experience in Shelter/NFIs, WASH sector activities;
• Basic understanding of Protection Sector in refugee sites is an asset;
• Excellent interpersonal and teamwork skills, working with different groups, partners and nationalities; Experience managing large teams
• Strong initiative and self-motivated, with a strong commitment to teamwork and humanitarian principle
• Professional fluency in written and spoken Greek and English;
• Ability to live and work in a demanding working environment.

   

• The employee shall follow DRC instructions on safety, confidentiality and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework.
• Employee should not engage in any other paid activity during the DRC contract period without prior authorization.
• Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period.
• Employee should not give interviews to the media or publish project-related photos or other material without prior authorization.
• Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request.

   

Interested? Then apply for this position on line: www.drc.dk/about-drc/vacancies/current-vacancies. All applicants must send a cover letter and an updated CV (no longer than two pages). Both must be in English.

Applications close on the 7^th of May 2018.

Due to the urgency of the position DRC reserves the right to recruit a candidate who matches the required profile before the above deadline.