IT Officer

Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income generating activities, and wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislation. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.  

DRC has been operating in the West Africa region for over 15 years, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) Guinea, Liberia, Ivory Coast, Mali, Burkina Faso, Niger, Nigeria and a Regional Office (RO) in Abidjan. DRC has 17 offices and more than 500 staff members across the WA region.

DRC started operating in Nigeria in 2015 where plans to run a combination of emergency, livelihood, WASH, protection and advocacy programmes has been set. DRC currently has offices in Abuja, Yola, Mubi, Maiduguri and Yobe.

The position

Works under the direction of the Logistics Manager; the position is responsible of the oversight of all the ICT function of DRC Borno and Yobe state. This position requires excellent customer service and organizational skills to support administrative personnel, program managers, staff, and field staff; requires the ability to function successfully in both team and independent work environments.

Key roles

• Planning, designing, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications and domains.
• Monitor the internet connection and bandwidth ensuring that Service Level Agreements are adhered to for Borno and Yobe State.
• Safeguard DRC data by use of security policies and procedures and implement a backup and recovery procedure.
• Implement capacity building plan, including budget, in participatory way, which should include various methodologies, including mentoring, training and advice.

• Monitors, plans, and coordinates the distribution of client/server software and service packs.
• Makes recommendations for new equipment and services to purchase and works with various vendors for procurement liaising with the procurement and logistics manager.
• Assist in the organization and inventory of all hardware and software resources.
• Maintains excellent communication with staff in all field offices on support related to Internet
• Creates and maintains good technical documentation.
• Advice on new technologies and draw plans for implementation.
• Performs other duties as assigned.

Key Requirements

Education:

National Degree in information technology, computer systems, or a related field

Essential:

2 to 3 years of experience in similar positions

Excellent computer skills.

Fluency in written and spoken English.

Must have strong reporting and communication skills

Desirables:

Flexible & willing to work in a remote setting & to travel to other field locations.

Ability to work under pressure to deadlines and stress.

Ability to work independently on his or her own initiative with problems solving skills

Strong team and interpersonal skills

Conditions

Availability: ASAP

Salary and conditions: In accordance with Danish Refugee Council’s Terms of Employment;

The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.

How to apply

The position is for NIGERIAN NATIONALS ONLY.

Application method

• CV and Cover Letter indicating and explaining the suitability to the position applied.
• Provide contact details (name, position, email address and tel. no.) of 3 professional non-related references, whereas 1 must be for the latest employer. Please do not attach any written recommendations.
• Applications should be addressed to: “Recruitment Manager”.
• Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered. CV-only applications will not be considered.

  Deadline date. 27^th May 2018 Applications sent/received after the deadline will not be considered.

• Only short-listed applicants will be invited for written test and oral interview.

Note: DRC-DDG Nigeria does not charge any fees for recruitment and does not use any employment mediator.

For general information about the Danish Refugee Council, please consult: www.drc.dk