Logistics Assistant - Retail & Billing, SC5, Cox's Bazzar

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

JOB PURPOSE

To implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities. 

• Monitor the performance of cash-based transfer (CBT) implementation upon the shift from in-kind food distribution, including the timely establishment of new retail outlets and their operations with respect to the established scale-up plan.
• Ensure the availability and quality of goods offered by the retail operators, meeting WFP standard and in respect of food and hygiene aspects.
• Ensure smooth retail operations, periodic quality checks, liaising with area shop managers to work on improving efficiencies.
• Monitoring and improving the existing e-voucher transaction process, smoother data uploads and invoice reconciliation.

ORGANIZATIONAL CONTEXT

Under the overall supervision of Head of Supply Chain and/or his/her designated and in close collaboration with Programme unit – CBT, Finance and IT, the national officer will undertake the following duties

KEY ACCOUNTABILITIES (not all-inclusive)

• Establish / customize a quality and safety standard to appropriate the context of WFP retail operations in Cox Bazar, including but not limited to guidelines, sign boards, standard operating procedures.
• Benchmark existing quality standards for similar goods in neighbouring markets and ensure consistency of goods offered in WFP retail outlets.
• Establish regular visits (monthly) as well as “surprise” visit schedules.
• Perform visits to retail for monitoring and provide evidence-based recommendations for improvements.
• Create a log of complaints and deficiencies in service (quality of good and experience).
• Support the creation a follow up mechanism allowing progress / improvement to be measured and reported complied with local rules and regulations.
• Collect and analyse market pricing data of relevant WFP approved commodities and use this data along with historical SCOPE data to negotiate prices with retailers on a regular basis (at least once a month). Support process improvement.
• Perform other related duties.

OTHER SPECIFIC JOB REQUIREMENTS

Understanding of retail / wholesale operations, flows and SOP’s, understands price negotiations, sales or storage related calculation. A go getter with a can-do attitude who can work with people from multiple ethnic and cultural backgrounds.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

Minimum of 3-5 years of experience in food quality and safety in a food processing, or retail / wholesale industry.

STANDARD MINIMUM QUALIFICATIONS

Education: University degree in Food Science and Technology, Public Health or related scientific fields

Language: Fluency in oral and written English and Bangla required.

Knowledge & Skills::

• Good negotiations skills
• Ability to influence
• Team player
• Creative, analytical, problem solving and decision-making skills
• Communicating, influencing and training skills.
• Ability to maintain an effective working relationship with all contacts both inside and outside the organisation.
• Resilience
• Hard working, calm, clear head, logical
• Consultancy sensitive

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
•  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
•  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
•  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
•  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
•  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
•  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
•  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
•  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
•  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
•  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
•  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
•  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
   

FUNCTIONAL CAPABILITIES

TERMS AND CONDITIONS

Contract Type             : Service Contract

Contract Duration      : 12 months

Duty Station                : Cox’s Bazar, Bangladesh

Nationality                  : Bangladeshi only

Monthly Net Salary    : BDT. 86,452 net

DEADLINE FOR APPLICATIONS

Only candidates meeting the above requirements are requests to submit an online applications by 28th of May 2018

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Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.