Psychosocial Support Officer

 

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.  

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.  

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation  

 

The individual will report directly to Senior Protection Officer. Your main duties and responsibilities will be: 

• Plan, develop and implement PSS activities in Azraq camp in a participatory manner 

• Plan and facilitate psychosocial support group activities 

• Develop well-structured plans for all psychosocial activities  

• Conduct intake and post-session assessments for all PSS beneficiaries 

• Ensure timely referral of cases in need of further support 

• Conduct group meetings and brainstorming sessions with beneficiaries for PSS related activities 

• Regularly monitor activities and provide feedback to direct supervisor to ensure high quality implementation of program activities 

• Build the capacities of volunteers, including trainings in PSS, to facilitate participatory and inclusive activities 

• Weekly and monthly reports on progress against targets 

• Contribute to data entry and analysis of gathered information. 

• Prepare order requests to use funds for psychosocial support activities in line with DRC policies and procedures 

• Conduct regular feedback sessions utilizing feedback tools  

• Support in developing PSS activity plans and curriculum for DRC’s Protection Volunteer Network 

• Coordinate with partners on complimentary PSS programs when possible 

• Identify new opportunities to address unmet beneficiary needs and complimentary programming when possible 

• Coordinate with the livelihood unit on opportunities for integrated activities  

• Ensure that protection is mainstreamed in all PSS activities and that activities are compliant with DRC Policies, Standard Operating Procedures (e.g. Child Safeguarding Policy and Child Friendly Space SOPs) and Accountability Principles.  

• Attend trainings related to line of work.  

 

 

 

Required / Desirable 

• Bachelor degree in psychology, social work, social sciences, mental health, sociology or relevant equivalent experience; 

• Minimum 2 years’ experience in running and managing adult group activities, prior experience in a camp setting an advantage 

• Proven experience in planning and facilitating psychosocial support activities  

• Familiarity with IASC Guidelines on Mental Health and Psychosocial Support in Emergency Settings  

• Experience in providing training in the field of PSS 

• Strong computer skills (Excel, Microsoft, PowerPoint and Outlook); 

• Fluent in written and spoken Arabic and strong English skills 

 

 

Striving for excellence: You focus on reaching results while ensuring an efficient process.  

Collaborating: You involve relevant parties and encourage feedback.  

Taking the lead: You take ownership and initiative while aiming for innovation.  

Communicating: You listen and speak effectively and honestly.  

Demonstrating integrity: You act in line with DRC’s vision and values.  

Contract length: 6 month contract including three months as probation period, renewable based on both funding and performance. 

Level: D 

Designation of Duty Station: Azraq Camp 

Start date: As Soon As Possible 

 

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to drc.ngo under Vacancies.  

 

Application process 

 

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport. 

 

For further information about the Danish Refugee Council, please consult our website drc.ngo.