Learning and Development Consultant

Learning and Development Consultant

About the UN World Food Programme

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas.

About the role

The Administration functional area, supported by the Management Services Division is currently recruiting for a Training Designer Consultant (for an initial 6-months, but subject to extension) to contribute to our learning transformation. This role will be responsible for developing and delivering world-class learning programs to ensure WFP’s Administration workforce is equipped with the required skills and capabilities to achieve its strategic objectives. This position is part of a small team servicing the development and continued learning of our Administration team.  We aim to strategically plan and implement the 70-20-10 model across the function with diverse and quality learning solutions. These solutions will focus on building functional and core capabilities for a variety of audiences.

Key Responsibilities include:

• Partner with Management Services to develop learning solutions to meet a range of business needs – new strategic direction, performance gaps, new skill and capability requirements

• Work with Subject Matter Experts (SMEs) and local learning focal points and provide design expertise through all phases of learning solution (e.g., detailed training needs analyses, identification and development of appropriate design and delivery mechanism to meet needs of target audience, development of content and evaluation criteria).

• Design and development of instructional materials for assigned portfolio of projects which may include E-learning modules, face-to-face workshops, facilitator guides, participant workbooks, slide decks, storyboards, performance support tools, etc.)

• Work with functional subject-matter expert colleagues on effectively and efficiently designing and developing blended learning solutions

• Manage relationships with external vendors throughout project life cycle as needed;

• Development of learning standards and toolkits that can be used by used across the division.

Qualifications & Experience Required

Education:

• University degree in Adult Education, Human Resources, Instructional Design, or related field, or additional years of relevant professional experience

Experience:

• Minimum of 5 years instructional design experience, including e-learning and rapid design principles; or combined work experience and education
• Experience in designing and delivering blended learning programmes with effective use of learning technology for different audiences
• International work experience, having worked in multi-cultural teams and organizations
• Work experience in the UN environment is desirable
• Experience in working with a range of external learning vendors
• Proven experience identifying changing priorities and working autonomously

Technical Skills & Competencies:

• Theoretical and practical understanding of industry models and processes (ADDIE, AGILE); virtual facilitation tools (WebEx); learning needs analysis, content management systems
• In-depth understanding and practical use of learning management systems
• Proven experience in authoring tools and learning management systems (i.e. Cross Knowledge including Mohive, Captivate, Articulate Storyline, Camtasia, etc.);
• Knowledgeable of the different learning technologies and open / free online learning resources
• Creativity and abreast of new developments related to theory and technology of learning journeys
• Strong project management skills with the ability to manage multiple projects and accomplish tasks with follow-through to completion
• Excellent interpersonal skills to collaborate and influence internally with various stakeholders and subject matter experts across business functions, levels and geographical areas
• Strong creative problems solving skills; agile, flexible and patient; ability to work with ambiguity, constructive approach to overcoming challenges and build consensus across diverse and global teams

Language:

• Fluency in oral and written English is required;
• Proficiency in another official UN language, preferably Arabic, French, Spanish) would be desirable.

Closing date: 31 May 2018