INFORMATION MANAGEMENT OFFICER, P3 Job ID: 97010

Org. Setting and Reporting

This position is located in the Field Information Services Section (FIS) within the Information Management Branch of the Office for the Coordination of Humanitarian Affairs (OCHA) and is based in Geneva, Switzerland. The Information Management Officer will be responsible for day-to-day management and field support of the humanitarianresponse.info web platform and Humanitarain ID, as well as related platforms and services. The Information Management Officer will report to the head of the Platform and Services Unit.

Responsibilities

Within delegated authority, the Information Management Officer will be responsible for the following duties:
1) Coordination:
Works with other OCHA branches and sections, global cluster lead agencies, partner agencies and field offices to ensure the effective adoption and use of information tools and services; engages with counterparts to ensure that information activities are coordinated and consistent with global and national standards and practices; provides training and expertise on the use and development of information management tools and platforms to OCHA staff and humanitarian partners; advocates for the use of data standards and common platforms, and for the open exchange of information.
2) Web Management:
Manages content on HumanitarianResponse.info, Humanitarian ID and other relevant web platforms, provides overall quality control for the services and ensures content is current, comprehensive and follows relevant metadata standards; works with external counterparts on related web platforms such as agency and cluster websites and ReliefWeb to facilitate cross-site search and interoperability.
3) Data Management:
Designs, develops and manages databases, spreadsheets and other data tools; understands, documents, and ensures the quality of high-value humanitarian data for accuracy, consistency and comparability; consolidates operational information on a regular schedule to support analysis.
4) Data Analysis:
Organizes, designs and carries out the evaluation and analysis of platform use, performance and analytics; participates in the development and revision of data standards and advises on the application of these standards into systems and processes; understands, documents and ensures the quality of high-value humanitarian data and information for accuracy, consistency and comparability.
5) Visualization and Communications:
Produces and updates information products such as reports, charts and infographics by turning data into graphical products to convey messages and a story-line; develops advocacy materials including social media posts, posters, presentations and other visual materials.
6) Performs other related duties, as required.

Competencies

PROFESSIONALISM: Knowledge and understanding of web-based information systems and their underlying technology and processes, including taxonomies and application programming interfaces; familiarity with agile development methodology and project management tools such as JIRA; works effectively within a distributed team model; knowledge of theories, concepts and approaches relevant to the management of information in complex emergencies, disaster preparedness, disaster response and early recovery; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

Advanced university degree (Master’s degree or equivalent) in information management, information systems, social science or related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in information management, information systems, web management, data management, Geographic Information System (GIS) & mapping, data visualization, or other related area, is required. Experience in managing information in disaster response or complex emergencies is desirable. Experience with the UN system is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of French is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

This post is funded for a finite period of one year and may be subject to extension. Extension of the appointment is subject to extension of the mandate and/or availability of the funds.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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