Audiovisual Technician (IT-CDA-IC-2018-57-LD)

Company Description

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on http://home.cern.

Job Description

Introduction

Play an active role in the deployment, operation and maintenance of a modern and high-end conference infrastructure used every day by thousands of people at the world’s largest particle physics laboratory: CERN, take part!

You will join:

• The Collaboration, Devices and Applications (CDA) group, which provides information services such as video conferencing, webcast, Indico, e-publishing, the CERN Document Server, the multimedia server, the CERN Bulletin application, printing, e-mail, web content and authentication on a range of devices such as desktop computers, laptops, tablets and smartphones.
• The Integrated Collaboration (IC) section, which supports the site-wide conference and collaboration infrastructure and, specifically, is the team responsible for managing most conference rooms (168 as of today), and providing webcast, recording and videoconferencing services around the CERN sites.

The User and Document Services (UDS) group provides a range of solutions and services for the production, management and distribution of information in the form of texts, images and documents, for the management and operation of auditoria and videoconference facilities, as well as for user support and the Service Desk.

The Audio-Visual and Conferencing (AVC) section provides active infrastructure support in conference rooms across CERN, management of special events, recordings, webcasts, audio/videoconferencing services and operation of auditoria and meeting rooms.

For more information on the IT department, see http://cern.ch/it-dep.

Functions

As the deputy head of CERN’s conference room service, you will, alongside the person in charge of the service:

• Ensure that the equipment in the conference and meeting rooms is standardised (customer relations, project management, selection, ordering, installation and testing of equipment: projectors, LCD screens, video/audioconference facilities, public address systems, interpreting systems, etc.).
• Supervise and sometimes undertake the maintenance of the conference and meeting rooms (planning and ordering equipment, monitoring the work of the support team, which comprises six persons).
• Supervise and sometimes undertake the operation of the conference and meeting rooms (preparation of rooms, technical support for users, monitoring the work of the support team).
• Supervise and sometimes undertake the response to requests for audiovisual support and customer relations for event management, in particular VIP visits.
• Supervise and sometimes undertake the installation of temporary mobile public address systems and projection systems for special events.
• Programme and update the Extron and Crestron equipment controllers.
• Collaborate actively with the webcast, recording and videoconferencing services.
• Maintain constant knowledge of the available technologies in order to provide CERN users with the most up-to-date audiovisual solutions.

Moreover, you will need to be capable of taking on all of these responsibilities yourself after the first 12 months.

Qualifications

Higher technical diploma in audiovisual production, specialising in engineering techniques.

Experience:

• Demonstrated competencies in designing and installing conference facilities.
• Customer relations, technical support.
• Management of audiovisual operations teams.

Technical competencies:

• In-depth knowledge of audiovisual equipment.
• In-depth knowledge of conference room equipment.
• Working knowledge of videoconferencing systems.
• Knowledge of simultaneous interpreting systems.
• Knowledge of multi-camera video mixers.
• Practical knowledge of programming Extron and Crestron automated controllers.
• Proficiency with and liking for computing tools (MS Office, web interfaces, etc.).
• General knowledge of computing networks.

Behavioural competencies:

• Achieving results: having a structured and organised approach towards work; being able to set priorities and plan tasks with results in mind.
• Demonstrating flexibility: adapting quickly and resourcefully to changing priorities and needs.
• Building relationships: being able to put oneself in the shoes of others in order to understand their needs and interests. Showing a sincere interest in the concerns and perspectives of others.
• Working in teams: working well in groups and readily fitting into a team; participating fully and taking an active role in team activities.

Language skills:

Spoken and written English or French: the ability to understand and speak the other language in a professional context. The ability to draw-up technical specifications and documents in at least one of the two languages.

Additional Information

Eligibility and closing date:

Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all Member States and Associate Member States. (https://careers.cern/content/member-states)

This vacancy will be filled as soon as possible, and applications should normally reach us no later than 08.07.2018.

Employment Conditions

Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position.

These functions require:

• A valid driving licence.
• Work during nights, Sundays and official holidays, when required by the needs of the Organization.
• Stand-by duty, when required by the needs of the Organization.

Job grade: 3-4

Job reference: IT-CDA-IC-2018-57-LD

Benchmark Job Title: Computing Technician

Please make sure you have all the documents needed to hand as you start your application, as once it is submitted, you will not be able to upload any documents or edit your application further