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ICT Assistant (West Nile) - Uganda Nationals Only

Yumbe

  • Organization: NRC - Norwegian Refugee Council
  • Location: Yumbe
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Administrative support
    • Information Technology and Computer Science
    • Emergency Aid and Response
    • IT (Software)
  • Closing Date: Closed


The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs


NRC has been active in Uganda since September 2014 implementing projects such as Education, Livelihoods and Water, Sanitation and Hygiene Promotion (WASH). ICLA has been confined to Kampala for the unban refugees but now expanding to West Nile and South Western Uganda,
Currently, NRC is running Programs for Sudanese refugees in Adjumani, Yumbe, Arua, Palorinya and most recently Hoima, Kyangwali Refugee Settlement for the DR Congo Refugees.

NRC now wishes to recruit an ICT Assistant for the West Nile field offices.

Job description

Provide technical advisory services in relation to new or appropriate office technology options that are relevant to NRC offices in respect to ICT
2. Plan for technology upgrades, expansion and replacements by overseeing their systematic needs assessment, specification and budgeting.
3. Ensure that computer network and other office technology access privileges, applications and data storage requirement and regular backups and configured and maintained.
4. Provide ICT technical support to NRC field offices to ensure respective office technology optimum performance.
5. Schedule regular computer and other technology related services maintenance and license
renewals.
6. Update a harmonized data and other office technology disaster recovery plans and implement where appropriate.
7. Define, deploy and maintain system security for shared services.
8. Ensure installation and maintenance of protection services (Antivirus, firewalls) for the entire office setup.
9. Monitor LAN and subsequent WAN bandwidth usage and advice management on LAN/WAN
improvement.
10. Create and maintain ICT configuration database for both hardware and software and ensure the file copy is regularly updated.
11. Organize for regular quarterly preventive service and maintenance schedules for ICT Hardware
and ensure all service and maintenance reports are properly filed and shared with management.

Qualifications

.Sc. Degree in Computer Science/Information Technology or related field.
• At least 3 years of work experience
• Hands on Experience and knowledge in Hardware, LAN/WLAN,
• Prior ICT experience in a setup with environmental and geographical constraints.
• Experience from working as an ICT Officer in a humanitarian/recovery context
• Certification on Microsoft Server/Cisco product is a plus
• Good communication skills.
• Good grasp of intra net systems.

Education field

  • Computing / IT

Education level

  • College / University, Bachelor's degree

Personal qualities

Planning and delivering results
• Working with people
• Analyzing
• Handling insecure environments

We offer

Applications will be reviewed on rolling basis, the successful candidate will be expected to start ASAP
• Salary/benefits: According to NRC Uganda’s general directions.
• Duty station: Adjumani and/or Yumbe-West Nile
• Application procedures and CV registration: Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the "Company name" field for both company and location

Miscellaneous info

  • Travel: Some travelling must be expected
This vacancy is now closed.
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