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Supply Chain Business Analyst Consultant

Rome (Italy)


The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. We are seeking to fill a consultancy position of Supply Chain Business Analyst based at our Headquarters in Rome, Italy.  Contract duration 11 months from start date.

Under the general supervision and guidance of the Head of Business Analysis, the Business Analyst will be responsible to liaise with business units to discuss, collect and document requirements and describe new or changed IT digital solutions that meet their needs. This will be done using the WFP IT standard business analysis toolkit. The incumbent will be involved during the project initiation, design and development phases and may also be required during the implementation and post go-live phases of the project and to support the application management team.

Specific duties will include:

  • Apply knowledge of business processes for supporting, maintaining and optimizing the SAP Supply Chain and Logistic Execution modules and provide analytical, problem-solving, troubleshooting and development support to end-users, business process owners and other functional areas;
  • Manage integration within the corporate IT systems for the business area and coordinate with business experts to deliver efficiency gains at a system level and across business areas;
  • Ensure availability and share timely information with both internal and external stakeholders;
  • Develop effective relationships with Process Experts and Business Process Owners, seeking to establish and promote partnerships to ensure comprehensive delivery of IT solutions within the business area;
  • Analyse business, functional and non-functional requirements:
    • Identify and anticipate requirements, providing IT solutions to the business area to improve business effectiveness and efficiency;
    • Impact analysis on business context and IT systems, identifying alternative solutions;
    • Discuss requirements, impact analysis and alternative solutions with business units;
    • Document and classify requirements and decisions for approval ensuring alignment of systems with business strategie.
  • Write and document functional and non-functional specifications:
    • Translate requirements in functional and non-functional specifications;
    • Define and detail the information model, the user interface model, the use cases, the integration model and the reporting model;
    • Interact with the development team to discuss and clarify specifications.
  • Manage improvements and provide ongoing support for WFP’s IT systems within the business area, performing quality assurance of design and implementation of solution proposed by the implementing partner.
  • Advise on change management for global deployment (Pilot and Rollout);
  • Support in costs and time frames estimation;
  • Support in project risks identification;
  • Other related duties as required.

Qualifications & Experience Required


Advanced University Degree and/or advanced courses/training with emphasis in one or more of the following disciplines: Economics, Information Technology, Mathematics, Statistics, Business Administration or another related technical field.


Minimum 3 years post graduate, progressively responsible professional experience as Business Analyst within an organization and proven record of accomplishment in development and implementation of IT applications.  Experience in process orientation, process adherence, and process documentation creation.

Technical Skills & Knowledge:

Business analysis: creation and review of business, functional and non-functional requirements for IT solutions.  IT solution development: Requirements, Design, Development, Implementation Research and Analysis: Best practice, Gartner, etc.


Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

Terms and Conditions

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP. Click on: “Our work” and “Countries” to learn more about WFP’s operations.

Application deadline:  27 June 2018

Ref.: VA No. 84085

Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Fighting Hunger Worldwide

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UN WFP - World Food Programme
  • Location: Rome (Italy)
  • Grade: International Consultant - Internationally recruited Contractors Agreement - Consultancy
  • Occupational Groups:
    • Operations and Administrations
    • Trade and Development
    • Logistics
    • Supply Chain
    • Public, Private Partnership
  • Closing Date: 2018-06-27

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