Operations Manager - NOC Level, Fixed Term Appointment (Only for Afghan Nationals), Jalalabad/Afghanistan

As the head of operations of a zonal office, accountable for management of cost effective, efficient and secure operations, in support of management, administration and implementation of the country programmes. Manage the office’s operations (Finance, HR, ICT, Supply, Admin and Security) related functions in accordance with strategy, plans and decisions made by the Country Programme Management Teams.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

 

For every child, a fair chance

https://www.unicef.org/afghanistan/what-we-do 

Work for UNCIEF: https://www.youtube.com/watch?v=43aiG4w2q_M&feature=youtu.be 

 

How can you make a difference?

As the head of operations of a zonal office, accountable for management of cost effective, efficient and secure operations, in support of management, administration and implementation of the country programmes. Manage the office’s operations (Finance, HR, ICT, Supply, Admin and Security) related functions in accordance with strategy, plans and decisions made by the Country Programme Management Teams.

 

KEY END-RESULTS

1. Operations of financial, budget, information & communication technology, supply & logistics, human resource, guest house management and administrative management strengthened and maintained for Zone Office.
2. Appropriate and consistent interpretation and application of operations policy and procedures implemented to support operations at the sub-country levels.
3. Fiduciary responsibility for funds and assets effectively secured and timely executed for optimum utilization by taking appropriate decision on all operational and financial transactions, disbursement of funds, and administrative arrangements.
4. Effective leadership provided in strategic planning and policy recommendations in the area of operations, taking initiative in improving and implementing operations management systems.
5. Basic office services effectively provided to enhance staff safety and productivity
6. Budget and operations components of the annual work plans timely prepared, as well as all other operational reporting requirements fully met for the office.
7. Compliance with all operational systems and procedures effectively monitored to ensure integrity in all financial and other administrative operations of the office.
8. On the job training and development for effective operations undertaken so as to enhance staff capacity building.
9. Effective coordination, communication, collaboration established and maintained with internal and external partners for efficient operations, advisory function, vision and leadership, policy coordination, consultative and participatory management process, external representation as well as security and emergency operations.
10. HACT training and spot checks conducted and assurance activities follow up for timely implementation.
11. Other operations functions as assigned by the Head of Zone Office or Chief Operations.

 

KEY ACCOUNTABILITIES and DUTIES & TASKS 

Within the delegated authority and under the given organizational set-up, the incumbent may be assigned the primarily, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.

1.  Effective operations of financial, human resource and administrative management

Manage and ensure the effective, equitable and efficient operations of the office's finance, human resource and administrative systems to support and facilitate the attainment of programmatic goals and objectives, including HACT implementation by meeting changing operational requirements. Advise management and assist in establishing new offices or closing existing offices no longer required. Ensure segregated accounting and management of Guest Houses

2. Policy interpretation and application

As technical professional and manager, accountable for the correct and consistent application of organizational policies and procedures in the management of finance and administrative functions through the provision of technical leadership and operational support to the country office.

Contribute to country strategic planning and policy changes/formulation on operational matters as necessary; Provide technical input to contribute to the establishment of operational guidelines in close coordination with the head of office and the Chief of Operations,

Implement the effective communication, training, roll-out, monitoring and evaluation of new operational initiatives, guidelines and procedures.

3. Fiduciary integrity/responsibility for funds and assets

Safeguard the financial resources entrusted to the office by advising on and/or managing financial assets, financial planning and cash management activities and by recommending improvements to the financial and administrative management systems and procedures. Accountable for fiduciary integrity/responsibility for funds and assets taking decision on all operational and financial transactions, disbursement of funds, and administrative arrangements.

Ensure efficient, cost-effective and transparent utilization of resources through knowledge and technology transfer between offices and consistency of approaches.

Ensure staff are familiar with HACT spot checks and that these and other assurance activities are conducted as planned.

4.  Leadership in strategic planning and policy formulation in the areas of operations

Play a major role in strategic planning and decision-making within the UNICEF Operations and provides sound professional input and oversight to the development, reform and change of financial, human resource and administrative policies, systems and procedures.

5.  Office and Guest House Services

Ensure the provision of basic office and guest house services including space management, equipment, communications and security to enhance staff safety and productivity.

Under the auspices of the Inter-Agency Operations Management Team, support approaches for enhancing UN common services to attain efficiencies and effectiveness.

6.  Country Programme Management Planning CPMP 

Contribute to the development of the finance, budget and administrative components of the CPMP is timely completed; participate in the review of office structures and operations, and compilation of required job descriptions, prior to budget preparation, in line with the country programme commitment; contribute to the preparation of budget and the accompanying justification and documentation. Participate in the country programme strategy, development, planning and preview/review meetings, to identify staffing and administrative operational requirements. Within the framework of the CPMP, coordinate and contribute towards human resources planning.

7.  Compliance and Internal Control

Monitor and manage budget process. Ensure all other operational reporting requirements are fully met for the office. Monitor compliance with all operational systems and procedures and ensure integrity in all financial, and other administrative operations of the office.

Serve as the focal person for office management indicators; ensure all other operational reporting requirements are fully met for the office; in collaboration with the Chief Operations and Deputy Representative, ensure the implementation of agreed audit recommendations; advise on corrective measures to be taken and establish relevant internal controls. Develop training activities to ensure effective operational performance and efficiency.

8. Staff Learning and Development

Develop training activities to ensure effective operational performance and efficiency.  Develop and implement effective staff learning and development programme activities for both programme and operations staff on operational matters for capacity building. Plan and conduct operations workshops for staff’s competency building, staff development, learning and career development. Provide coaching and counselling to the staff on performance enhancement/development.

9.  Partnership, Coordination and Collaboration

Maintain government counterpart relations at the zonal office level. Ensure adherence to financial regulations and rules pertaining to Cash Assistance to Partners.

Cooperate and coordinate with other UN agency counterparts in the UN reform initiatives (including HACT capacity building of IPs, common services and premises agenda, etc.).

Advise Head of Zonal Office on finance, human resource and administrative matters providing guidance on all operational matters including Guest House Management; brief office staff on financial, human resource and administrative policies and procedures providing authoritative advice; provide technical guidance and oversight to junior Operations staff in zone offices and swiftly resolve operational issues.

Make substantive recommendations on the improvement of systems and internal controls, planning and restructuring and resolution of sensitive issues and problems, taking into account the prevailing conditions in the locality.

Collaborate with Programme Officers and zone offices staff providing creative problem solving in support of programming activities while maintaining sound internal operational controls.

Represent the office in meetings with local banks, administrative suppliers and other UN Agencies to coordinate operational matters and activities, including harmonization of the UN common system.

Coordinate promptly with the Head of Office, Chief of Operations, Programme Officers and other staff in the country office for security-related issues and emergency operations. Provide operational support to emergency preparedness and emergencies. Inform and update all staff members in the country office on security related issues and emergency operations.

 

To qualify as an advocate for every child you will have…

Education

An advanced university degree (Master's) in accounting, business administration, economics, or financial management. Membership - or enrolled for membership - of recognized professional accountancy body is considered as an advantage.

Work Experience

Five years of relevant professional work experience, at National and/or International level, particularly in office management, finance, accounting, ICT, human resources, supply and administration and/or other related fields is required.

Work experience in emergency duty station is an asset.

Language Proficiency 

Fluency in English and local languages of Dari and/or Pashto is required.

 

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

Competency Profile

i)   Core Values (Required)

• Commitment
• Diversity and Inclusion

• Integrity

ii)  Core Competencies (Required)

• Communication [II]
• Drive for Result [II]
• Working with People [II]

 iii)  Functional Competencies (Required)

• Analyzing [II]
• Applying Technical Expertise [II]   
• Formulating Strategies and Concept [II]
• Leading and Supervising [II]
• Planning and Organizing [III]    

 

iv)  Technical Knowledge [1] 

a) Specific Technical Knowledge Required (for the job)

 

•  Specialized knowledge in office administration and management.

•  UNICEF operation’s goals, and organization development and change management strategies

•  UNICEF operation’s policies, procedures and guidelines in the Manual.

•  Rights-based and Results-based management and programming approach in UNICEF.

•  UNICEF Mid-Term Strategic Plan (MTSP)

b) Common Technical Knowledge Required (for the job group)

•  Principles of office management, accounting, financial management, programme management and administration

•  UNICEF operation’s goals, visions, positions, policies and strategies.

•  Policy and procedures of operational management, including UN/UNICEF financial and personnel rules and regulations

•  Human resources planning, development, management and administration. (e.g., HR Policy & Procedures Manual, Salary Survey Manual, Job Classification Standards)

•  Information and Communication Technology administration

•  Supply operations, logistics and purchasing administration

•  UNICEF emergency programme policies, goals, strategies, approaches and procedures (e.g., Security handbook)

c) Technical Knowledge to be Acquired/Enhanced (for the Job)

•  UN policies and strategy to address operational issues involved in harmonization of operations in the common system..

•  UNICEF positions about UN common approaches to operations issues.

•  UN security operations and guidelines.

•  Government regulations and laws in the locality

 

http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

 

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Only attested/verified education documents (University Degrees) will be accepted.