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Acquisition Channels (Fund Raising) Assistant GS-5 Quito, Ecuador #514247

Quito (Ecuador)

The GS5 Acquisition Channels Assistant will be responsible for support the acquisition of new donors controlling the good quality of the recruitment process to ensure that the profile of the donors is adequate; the correct handling of the proposal and the information about UNICEF’s mission by the fundraisers; and the appropriate quality of new donors’ information. The work of the staff member will be oriented to support the recruitment of as many individual donors with the best quality as possible. This post will be under the general supervision and leadership of the NOA Individuals Fundraising Officer.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, an advocate...

The GS5 Acquisition Channels Assistant will be responsible for support the acquisition of new donors controlling the good quality of the recruitment process to ensure that the profile of the donors is adequate; the correct handling of the proposal and the information about UNICEF’s mission by the fundraisers; and the appropriate quality of new donors’ information. The work of the staff member will be oriented to support the recruitment of as many individual donors with the best quality as possible. This post will be under the general supervision and leadership of the NOA Individuals Fundraising Officer.

How can you make a difference?

  • Monitoring and evaluation: Monitor, plan and provide feedback to each supervisor and fundraiser of the different acquisition channels (i.e. call centers, Face to Face agencies, digital agencies, etc.), providing technical training in order to achieve goals for each campaign, improving the communication, fundraising speech and ensuring the trust in UNICEF purpose (i.e. execute call listens, donor forms review and mystery shopping activities, providing feedback in order to improve the quality and the performance of the fundraisers and their work).

  • Reporting and provide insights: prepare reports per fundraiser, per supervisor, per campaign and per provider including performance, productivity and improvement needs for management. Make recommendations on managing fundraising teams for each campaign. Develop and implement an action plan to each fundraiser / supervisor / campaign / provider in order to improve the performance (results and quality). Undertake different types of analysis information in order to improve and ensure campaign goals, fulfillment and attrition rates.
  • Motivating fundraisers / supervisors / providers: carry out an incentives plan that aims motivation, enthusiasm and engagement within fundraisers, teams and providers. Develop and support all activities related with teamwork.
  • Training fundraisers: conduct training and ensure an induction plan to new fundraising members.
  • Innovating: participate in trainings about fundraising tools and techniques in order to have up to date techniques. Learn about UNICEF programs, visit projects and coordinate talks with program specialists through Private Fundraising Partnership team and fundraisers.
  • Support: support the process of the individual donor fundraising as required of the Individuals Fundraising Officer.

To qualify as a/an advocate for every child you will have…

  • Completion of secondary education, preferably supplemented by management, marketing, sales, communications or related areas training or university courses in these areas.
  • A minimum of five (5) years of relevant practical work experience with supervising sells work groups, as supervisor or team leader. Fundraising experience is an asset.
  • Fluency in Spanish and English is required. Excellent communication and writing skills in Spanish are required.

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

The technical competencies required for this post are: Analyzing; Learning & Researching; Planning and organizing and Following Instructions and Procedures

View our competency framework at: http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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  • Organization: UNICEF - United Nations Children’s Fund
  • Location: Quito (Ecuador)
  • Grade: GS-5, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Human Resources
    • Logistics
    • External Relations, Partnerships and Resource mobilization
    • Administrative support
    • Supply Chain
  • Closing Date: 2018-07-21

What does it mean?

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