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(Full-time) Consultant to support Knowledge Management Production and Institutionalization (Indian Nationals only)

New Delhi (India)


DUTY STATION: Delhi with travel to specified states/ selected districts as required.

Consultant is required to be based in Delhi.


DURATION OF CONSULTANCY:  6 months (15th August, 2018 – February 14th, 2019)


CLOSING DATE: 18 July, 2018



In India, according to the 2017 Joint Monitoring Programme (JMP), approximately 524 million residents still practiced open defecation in 2015, and primarily so in rural areas, where 56% of the population was practicing open defecation. This practice has contributed to nearly 39 million children under five being stunted. Lack of toilets at schools (India has 1.2 million schools) can be particularly detrimental to the potential for gaining a proper education, especially for adolescent girls who require institutional support to practice safe menstrual hygiene management (MHM). 50% of the population doesn’t use safely managed water, according to current Sustainable Development Goal (SDG) indicators. It is also estimated that around 37.7 million Indians are affected by waterborne diseases – such as typhoid, diarrhoea, and cholera – annually, and around 117,000 children under five die of diarrhoea alone; the latter accounts for 13% of all annual deaths of children under five in the country, 22% in the world. Annual, 4,600 mothers die from sepsis and the neonatal mortality rate in India is 25 neonatal deaths per 1,000 live births, according to the 2015 national census.

In order to address these national crises, the Government of India (GOI), has launched multiple campaigns and initiatives. The latest and largest one is the Swachh Bharat Mission (SBM) which aims to reach an open defecation free (ODF) Indian by 2nd October, 2019. The SBM, an initiative of Prime Minister Shri Narendra Modi, calls for a ’peoples movement’ on sanitation and requires all ministries and autonomous public agencies to make and implement a coordinated Swachhata (‘Clean’) Plan across the country. In addition to supporting the SBM, specifically its rural component called the SBM Gramin (SBM-G), UNICEF is supporting the GOI in implementing key policies through the Swachh Bharat Swachh Vidyalaya (SBSV), a complementary initiative promoting access to functional toilets and hygiene practices for boys and girls in all schools. The GOI also developed guidelines for health facilities under the Kayakalp campaign, which delineate protocols for cleanliness and infection control at facilities. In addition to SBSV, UNICEF’s support for WASH in institutions will extend to community centres that double as pre-school areas, called anganwadis, and will aim to converge nutrition and WASH interventions targeting mothers and young children.

UNICEF has 13 offices, excluding the Delhi office, in states with high burdens of populations without access to necessary WASH and other health services. These UNICEF offices have been active in supporting relevant state departments in achieving the targets established by the Prime Minister, and in the process have been key partners in generating relevant knowledge products – everything from information, education and communication (IEC) tools to publications to research and evaluation. Given the rate of knowledge generation and production, and the subsequent documentation, it was deemed that installing a systematic procedure for knowledge management would be fruitful in aggregating the products developed by each of the states. In addition, while states have been proficient at documenting success stories, policies, and guidelines, there is a noticeable gap in demonstrating how processes have been put in place i.e. process documentation is often lacking.  With more process documentation, other state offices would be able to replicate best practices more efficiently, and there would be greater potential for advocacy and publicity at the national level for SDG-aligned priorities, such as partnership building, sustainable development, etc. Finally, the process of knowledge management would require expertise in assisting states and line ministries in providing high-quality review and editing of products developed, to ensure that standards are met and consistently implemented across the board. Doing so would allow for UNICEF to:

  • Better advocate for children’s rights at a national level - gathering relevant data from the states in a timely manner will allow for UNICEF to better understand the changing landscape of the country
  • Better support states in developing high quality products – by understanding each states’ needs (through the aggregation of their data and products), the Delhi and ROSA offices will be better able to cater to relevant needs for peer reviewing, editing, and publishing nationally and internationally
  • Assess UNICEF’s contributions to the programme – the data will be aggregated by thematic areas, and will be analyzed by the types of products being developed and supported by request of the Ministry; this will allow us to better appreciate how our time, budget, and plans are being utilized at the state and Delhi offices
  • Avoid redundancies – many states are already producing materials that other states would find useful (once translation and some cultural context is accommodated for), and a centralized knowledge management database would allow states to easily access each other’s materials for adaptation, instead of initiating similar work from the ground up
  • Be efficient – by avoiding redundancies, saving time by better learning from each other’s best practices, and better understanding how our time is being utilized across the country, we will be able to become efficient and reduce number of commitments that take away time from other priority actions



The main purposes of this consultancy would be to:

  • Enable state offices and Delhi to regularly utilize the developed knowledge management database, and ensure that all offices are contributing products each month to the database
  • Assist the state offices in peer reviewing and editing knowledge products designated for publishing at the national or international levels, including coordinating with ROSA office on documents that will be authorized to be shared internationally, on the topics of sanitation, water supply, and WASH in institutions
  • Assist Delhi office in editing, reviewing, and categorizing products coordinated at the national level, such as multi-state analyses, yearly reviews, etc.
  • Share bi-weekly updates on the knowledge management database with the WASH Network, as well as regularly engage with the network in order to both collect data for relevant products
  • Coordinate with relevant line ministries to share knowledge management products systematically between UNICEF and the ministries in question

The consultancy will be for six months, starting from August 15th, 2018, and run through February 14th, 2019. It will support the work of the WASH Specialist managing knowledge management and communications processes within and between the section. This consultancy will be crucial for the implementation phase of the new knowledge management database system, as it will require regular follow-ups with the states and with the line ministries to ensure that it is being utilized consistently by the appropriate stakeholders and data producers; such follow-up and documentation work is essentially key for new behaviours to be assimilated for the long-term, and for ensuring that the new processes are well embraced while remaining inclusive of suggestions for improvement.



WASH Specialist



6 months (15th August, 2018 – February 14th, 2019)



New Delhi with travel to State Offices/Field as required and agreed with the supervisor



Update Knowledge Management database bi-weekly and produce monthly update reports

Key Outputs/Tasks

  • Review knowledge management database, make recommendations for how to improve it, and create a schedule for data aggregation and dissemination from/to relevant offices and stakeholders
  • Submit bi-weekly (every two weeks) updates to the UNICEF WASH Network, and consistently follow-up on submitted products to capture evidence of product usage by relevant government entitites
  • Review data collected through knowledge management database bi-weekly and edit the entries to help easily analyse division of labour for various themes of products
  • Produce monthly reports on data aggregated, what follow-ups are required, and how the data can be utilized by the states and Delhi office


  1. Proposal on utilizing and updating the KM database, including establishing a monthly schedule for dissemination, internally and externally
  2. Monthly reports, with updated KM database attached via email or in hardcopy to each report, through December 31st, 2018


Review, edit, and finalize knowledge products submitted by Delhi and from State offices

  • Under the supervision of the WASH Specialist, support editing, reviewing, and finalizing knowledge products shared by Delhi and/or from the states which require expertise in writing, research and topic-specific familiarity
  • Produce one-page reports on assistance provided and recommendations for dissemination, to be attached to monthly reports on KM database
  • Support state offices in disseminating the knowledge products to line ministries and other stakeholders as is relevant, either through a newsletter or alternative agreed-upon format


  1. Support at least six (6) knowledge products in being finalized (editing and design) for state-level and national publishing and dissemination by December 31st, 2018
  2. Support at least two (2) products of the six in being adapted for international publishing, using authorized Global WASH KM Templates by December 31st, 2018
  3. Share knowledge products with relevant line ministries and stakeholders once a month using an approved format


Collect and document case studies, implementation processes, partnerships, and other key initiatives reflecting UNICEF’s work in driving forward the sanitation agenda at state and central levels

  • Travel to various states and capture relevant information first hand to ensure that UNICEF’s work in advocacy, developing partnerships, conducting research, establishing processes for best practices, etc. are being documented adequately
  • Write and finalize knowledge products that can be published and disseminated online, shared with regional and global UNICEF offices, and can be inform advocacy for sanitation at the central and state levels


  1. Collect data for and write and finalize at least six (6) knowledge products from the field and/or central level, by December 31st, 2016


An annual Performance Assessment format will be provided. This will be primarily filled in by the individual consultant and s/he shall be obtaining comments for each 'performance indicator' and overall rating by the authority they are reporting to.



  • Payment is linked to receipt and satisfactory acceptance of deliverables.
  • Travel expenses will be reimbursed at actuals based on submission of original invoices/reports.
  • Per Diem will be reimbursed at UNICEF consultant rates.


 Essential Educational Qualifications & Professional Experience for Consultant

  •  University degree in Social Sciences with with specialized knowledge on water, sanitation, and hygiene programming and research in India, as well as demonstrated expertise in qualitative and quantitative research and publications
  • At least two years of working in the public health or environmental sciences domain, with demonstrated familiarity with the field
  • Proven ability to advocate effectively with national state and district level officers of counterpart and other departments; experience working with governments is an advantage
  • Experience in large-scale data management is highly desired
  • Previous experience working with UN or bilateral agency will be an advantage
  • Excellent written and communication skills (English and Hindi), as well as presentation skills are mandatory for this position; applicant will be requested to submit two (2) writing samples that demonstrate strong writing skills, ability to do a thorough literature review, as well as ability to weave cohesive narratives (e.g. briefs, academic publications, journalistic prose, etc.)
  • Ability to use computer software (i.e. MS Office including MS Access Database, G-Suite products, Adobe InDesign), do fundamental macros and C++ coding, and easily maneuver internet-related tasks


Please submit your application through the online portal by 24:00 Hours Indian Standard Time on 18 July, 2018.

HOW TO APPLY: Your online application should contain Four separate attachments:

      1. A Cover letter explaining the motivation for applying and also explaining how the qualifications and skill-set of the candidate are suitable for this position (to be uploaded online under cover letter)
      2. Curriculum Vitae (CV) (to be uploaded online under CV/Resume)
      3. A financial proposal indicating deliverable-based professional fee as per template attached below.  Please do not forget to specify your name in the file while saving. (to be uploaded under financial proposal template).  Please click on the link below to access the template.
    2.  Download File Final Financial Bid Template for Consultant (WASH KM Consultant).docx
    4.  iv. Work samples - Two (2) writing samples that demonstrate strong writing skills, ability to do a thorough literature review, as well as ability to weave cohesive narratives (e.g. briefs, academic publications, journalistic prose, etc.)

You can upload the samples using google drive or dropbox these options are available in the online application form.  Please note that you can only upload one consolidated document online. Hence, either copy paste the 2 writing samples in one document or share links to these documents in one file and upload that file online.                       

 Please Note: Without the financial proposal template and the 2 work samples your application will be considered incomplete and will not be evaluated.

The selection will be on the basis of technical evaluation & financial offer in the ratio of 80:20.  The criteria for technical evaluation will be as follows:

      1. Relevant work experience: Demonstrates at least two years of concrete experience in the public health sector, ideally focus on water, sanitation and hygiene issues (Min 15/ Max 20 points)
      2. Has prior experience in working with governments, civil societies, and/or international organizations such as the UN (Min 7/ Max 10 points)
      3. CV demonstrates experience in process documentation, report writing, generating knowledge products, and highlights skills in aggregating information, writing, and editing (Min 15/ Max 20 points)
      4. Writing Samples Submitted: Demonstrate ability to generate strong narrative efficiently out of the materials at hand, and had structured writing style that is accessible, well formatted, and persuasive. Written pieces also ensure that references and citations are used appropriately and ethically, when necessary. (Min 23/Max 30 points)

Total technical score – 80. Minimum overall qualifying score is 60. Only those candidates who meet the minimum qualifying marks of 60 as well as score the minimum score in each of the above sub-criteria will be considered technically responsive and their financials will be opened.

  • Any attempt to unduly influence UNICEF’s selection process will lead to automatic disqualification of the applicant.
  • Joint applications of two or more individuals are not accepted.
  • Please note, UNICEF does not charge any fee during any stage of the process. 


For any clarifications, please contact:


Supply & Procurement Section

73, Lodi Estate, New Delhi 110003

Telephone # +91-11-24606516


Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UNICEF - United Nations Children’s Fund
  • Location: New Delhi (India)
  • Grade: International Consultant - Internationally recruited Contractors Agreement - Consultancy
  • Occupational Groups:
    • Education, Learning and Training
  • Closing Date: 2018-07-25

What does it mean?

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