Client Computing Specialist

rome

Organization: FAO - Food and Agriculture Organization of the United Nations
Location: rome
Grade: Consultancy - Consultant - Contractors Agreement
Occupational Groups:
- Information Technology and Computer Science
- CIO
Closing Date: Closed

______________________________________________________________________________________

FAO is committed to achieving workforce diversity in terms of gender and nationality.

Persons with disabilities are equally encouraged to apply.

All applications will be treated with the strictest confidence.

The incumbent may be re-assigned to different activities and/or duty stations

depending on the evolving needs of the Organization

_______________________________________________________________________________________

Organizational Setting

The Information Technology Division (CIO) is responsible for all IT activities within the Organization. CIO performs on behalf of the Organization the following critical roles\: defining FAO IT policies and providing strategic advice on IT architecture and standards, governance, policy and operational matters while monitoring organizational compliance; defining the mechanisms for managing FAO's information and data; protecting FAO's information assets and ensuring confidentiality, integrity and availability; ensuring provision of IT services that are core for the Organization's global operations and supporting the information and business processes; coordinating organization-wide IT activities in order to reduce duplication and fragmentation and to increase integration of information data, systems and platforms, mobilizing IT resources from across the Organization.

Reporting Lines

Under the direct coordination of the IT Consumerization Team Leader and the overall supervision of the Information Technology Officer (IT Services), the consultant will act as Client Computing specialist performing the following functions.

Technical Focus

The Client Computing specialist will be responsible for the correct operation of the Client Computing infrastructure across FAO worldwide.

Tasks and responsibilities

All work will be performed in compliance with the appropriate organizational standards and procedures, ensuring all IS/ICT products conform to IT divisional technical, security and quality standards. Specifically, the consultant/PSA will\:

Participate in the configuration, roll-out and maintenance of core workstation management systems such as System Centre Configuration Manager (SCCM), MDT, Sophos/SentinelOne, scripting environment, GPOs and Windows System Update Server (WSUS)
Participate in the implementation of the centralized deployment strategy and ensure tools are suitable for deployment of workstations across FAO HQ and all decentralized offices, including those not on the FAO WAN
Contribute to the creation, packaging, testing and rollout of Corporate applications and client software components (Oracle eBS, SharePoint, Adobe, Sophos etc) across MS Windows and Mac workstation configurations
Review, test, define and maintain the Microsoft Windows 10 and Mac workstation hardware and software configurations and make these suitable and available for global deployment using SCCM, JAMF and other client management tools
Manage and resolve issues escalated by second level support and coordinate escalation to external third parties as needed
Provide regular reports of client computers in HQ and DOs concerning configuration, security stance and software inventory

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

For Consultants\: Advanced university degree in Computer Science, IT Engineering, Professional Software Engineer or closely related discipline.

For PSA\: University degree or relevant educational certification in Computer Science, IT Engineering, Professional Software Engineer or closely related discipline.

For Consultants\: Working knowledge of English and limited knowledge of one of the following, French, Spanish, Arabic, Chinese, or Russian.

For PSA\: Working knowledge of English.

Seven years of relevant experience in the field of information and communications technology

FAO Core Competencies

Results Focus
Teamwork
Communication
Building Effective Relationships
Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

At least 5 yearsâ work experience managing and using System Center Configuration Manager (SCCM)
At least 5 yearsâ experience working on large enterprise Active Directory environments (10 Domains)
At least 3 yearsâ experience managing corporate antivirus solutions (Symantec, SentinelOne) and MDT (Microsoft Deployment Toolkit)
Extent and relevance of work experience with scripting languages (PowerShell, VBScript, Kixtart, SQL)
At least 5 yearsâ work experience utilizing Active Directory and configuring GPOs for client/user management
Familiarity with Polycom BtoE. LanSweeper and JAMF
Number of certifications achieved from a recognized organization (MCSA, MCSE) in a relevant field of expertise
Ability to operate effectively in a team, contributing positively to team operations and working relationships
Sound oral and written communication skills

Selection Criteria

years of experience
field of work and area of specialization
education
language
assessments through interview

_______________________________________________________________________________________

Please note that all candidates should adhere to FAO Values of Commitment to FAO,

Respect for All and Integrity and Transparency

_______________________________________________________________________________________

ADDITIONAL INFORMATION

FAO does not charge a fee at any stage of the recruitment process (application, interview, processing).
Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognised in the IAU/UNESCO list.
Only language proficiency certificates from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT) will be accepted as proof of the level of knowledge of languages indicated in the online applications.
Candidates with acceptable language certificate/s should upload them when submitting their application. For details, visit http\://www.fao.org/3/I8446EN/i8446en.pdf
For other issues, visit the FAO employment website\: http\://www.fao.org/employment/home/en/
For further information on categories, contract duration and honoraria, please refer to the Conditions page.

HOW TO APPLY

To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Incomplete applications will not be considered. Only applications received through the recruitment portal will be considered.

Vacancies will be removed from the recruitment portal at 23\:59 Central European Time (CET) on the deadline for applications date. We encourage applicants to submit the application well before the deadline date.

If you need help, or have queries, please contact\: iRecruitment@fao.org

FAO IS A NON-SMOKING ENVIRONMENT

This vacancy is now closed.
However, we have found similar vacancies for you: