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Team Leader - MD Ramallah Branch

Ramallah (Palestinian Territory)




UNRWA is the United Nations agency responsible for the protection, care and human development of a population of some 4.7 million Palestine refugees living in the Gaza Strip, the West Bank, Jordan, Lebanon and the Syrian Arab Republic.  UNRWA is committed to assisting Palestine refugees in maintaining a decent standard of living, acquiring appropriate knowledge and skills, enjoying the fullest possible extent of human rights, and leading a long and healthy life.  UNRWA is the largest UN operation in the Middle East with more than 29,000 staff.   Most of these staff is refugees themselves, working directly to benefit their communities - as teachers, doctors, nurse or social workers. UNRWA is seeking to employ a qualified:

Team Leader at Microfinance Department – Ramallah Branch

Vacancy Announcement Number


Contract Status••••••••

Individual Service Provider (ISP)

Contract Duration •••••••••••••••••••••••••••••••••••

Limited Duration – Renewable

Conditions of Service 

This Contract (ISP) monthly salary is JD 660

Department ••••••••••••••••••••••••••••••••••••••••••••••

Microfinance Department

Duty Station••••••••••••

Microfinance\ Ramallah Branch Offices

Issue Date••••••••••••••••••••••••••••••••••••••••••••••••••

17 July 2018

Deadline for Applications•••••••

26 July 2018


Is supervised by the Branch Manager.


In accordance with established Agency policy and procedures the contractor Nature of services / Assignment for the Individual Service Provider is Team Leader:

1-       Supervises and monitors the activities of the Loan Officers / Credit Representatives of branch office (not less than 6 and up to 10) ensuring that they meet their work schedules, properly monitor their clients and meet an acceptable standard of productivity and repayment rates;

2-       Train Loan Officers / Credit Representatives and provides technical advice and guidance through regular meetings and revision of their activities;

3-       Promote the programme in designated region of responsibility and finds new market opportunities for additional outreach;

4-       Ensures that approved borrowers comply with all the necessary legal procedures and complete their obligations to provide post-dated cheques to guarantee the loan;

5-       Visits the business of the applicants to evaluate their assets, working capital requirements, reputation and reliability and makes recommendation as appropriate;

6-       Follows up due and late repayments with Loan Officers / Credit Representatives, through group meetings and individual counseling, in order to solve credit and performance problems in the field;

7-       Prepares monthly progress and performance reports in the area s/he supervises;

8-       The Individual Service Provider shall make his services available to the Agency as required my Microfinance Department working hours.

9-       The Individual Service Provider shall adhere to performance standards of Microfinance Department

10-   Performs such other duties as may be assigned


•••• Academic and Professional

•  University degree in Accountancy, Economics or business Administration or related disciplines.

•  Training in Marketing, Sales, finance, community or economic development.

•  Three years experience in management, administration or development of the financial administration of loan programme

•  Ability to operate standard computer software used by the agency

•  •Good knowledge of written and spoken English and Arabic.


The applicant should be a resident of Ramallah Governorate


•   Experience in income generation activity and revolving loan schemes.

•   Basic Computer skills used by the agency such as MS-Word, Excel, Database and other applications.


Possession of a valid driver's license is required, as the incumbent is required to travel frequently in the field in performance of her/his duties.


Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered

How to Apply

Applicants are required to register at by creating a personal profile and completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through will be considered. Due to the large number of applications received, only applicants short-listed for interview will be contacted.

The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc). The United Nations does not concern itself with information related to bank accounts.

General Information

UNRWA encourages applications from qualified and experienced women.

UNRWA welcomes applications from qualified candidates with disabilities. 

This vacancy notice is open to internal and external candidates. As an Area post, preference will be given to local candidates already based in the duty station of the post.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non- smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.

On appointment, all individuals will be asked to sign a self-attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.

Date of issue: 17 July 2018

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
  • Location: Ramallah (Palestinian Territory)
  • Grade: Level not specified
  • Occupational Groups:
    • Managerial positions
  • Closing Date: 2018-07-26

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.