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Shelter Officer (National Position) Re-advertisement - Iraq

Ramadi (Iraq)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

NRC in Iraq

The unfolding crisis in Iraq is one of the most complex humanitarian emergencies in the world today, with millions of uprooted Iraqis, and hundreds of thousands of Syrian refugees. For the past several years, millions of people have been displaced from and within Iraq as a result of military operations. At the end of 2015, the Iraqi Security Forces (ISF) began a military operation to enter and retake control of parts of the country under the control of armed opposition groups, especially in the Anbar governorate. Civilians have been caught in the crossfire. 

NRC has been present in Iraq since 2010, with offices located in Baghdad, Erbil, Dohuk, Kirkuk and Mosul.  We have scaled up our response across Iraq to meet the large-scale crisis facing the country, reaching Iraqis with emergency assistance and supporting Syrian refugees as they live in exile.  Our goal is to always be prepared to work in new settings, so we are establishing more local partnerships in Iraq.  Additionally, NRC is part of the UNICEF and WFP-led Rapid response mechanism (RRM), which enables us to reach newly displaced populations with the most urgent life-saving assistance.

Today, NRC is one of the biggest cash providers in Iraq. Our emergency assistance also includes distributing food rations, hygiene kits, water and basic non-food items (NFIs). In the winter months, we also provide blankets and heaters.  We pay particular attention to gender equality and ending gender-based violence (GBV).



Shelter Officer -Ramadi 

The purpose of Shelter Officer position is to assist in the day to day implementation of the Shelter project in Baghdad/Ramadi. The main duty of Shelter Officer is to organize and lead needs assessments, focus group discussions, community meetings, and other community mobilization activities.  Shelter Officer will be reporting to Shelter Coordinator. The position is based in Ramadi


Role Specific Information

  • Organize and lead needs assessments, focus group discussions, community meetings, and other community mobilization activities 
  • Supervise the beneficiary selection in accordance with the project selection criteria 
  • Assist the Shelter Coordinator in developing messaging around project implementation methodology, scope of work, selection criteria and any other related beneficiary project documents and supervise Shelter Assistants in the delivery of such messaging to beneficiaries and stakeholders
  • Organize regular monitoring visits by Shelter Assistants during and post-project implementation and regularly visit implementation sites to monitor and document day-today works and  In collaboration with Project Coordinator prepare Procurement Requests
  • Track and record information related to follow up carried out by Shelter Assistants relating to any project beneficiary information requests and complaints as directed by Project Coordinator and M&E unit
  • Conduct performance management for Shelter assistants under direct supervision
  • Carry-out field level coordination with community stakeholders in areas of project implementation
  •  Supervise activities at distribution sites ensuring that NRC Standard Operating Procedures are adhered to during distributions and that proper documentation is verified and collected by Shelter Assistants.
  • Organize and lead field level M&E activities and develop success stories from project implementation 
  • Any other task relevant to the position as requested by the line manager


Our Ideal Candidate:

A university graduate in a relevant field(s) with minimum 2 years’ experience in project management in an emergency setting or development work and  previous experience from working in complex and volatile contexts. Fluency in English, both verbal and written is required.  Knowledge of Arabic and previous work experience in the Middle-East and Iraq will be a distinct advantage.


Additional Information:

Contract period:4 months

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Ramadi

Approved health certificate will be requested before contract start

Female candidates are strongly encouraged to apply.

For more information, please find attached the job description



We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: NRC - Norwegian Refugee Council
  • Location: Ramadi (Iraq)
  • Grade: Junior
  • Occupational Groups:
    • Emergency Aid and Response
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: 2018-07-30

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.