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Programme Area Manager

Cairo (Egypt)

1. Background and Justification

Purpose of the Position

The Programme Area Manager leads Emergency Operations, providing operational leadership to WHO's response to emergencies. He/she provides guidance, strategies, and standards for effective emergency operations in acute and protracted situations, for all aspects of emergencies at all levels, and ensures their implementation across the Programme.The incumbent will be deployed to emergencies when required.


2. Job Description

Objectives of the Programme and of the immediate Strategic Objective

The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.Emergency Operations within the Health Emergencies Programme is responsible for ensuring that emergency-affected populations have access to timely and effective health services. This includes ensuring a strong emergency management system (based on incident management), effective and inclusive coordination mechanisms, joint assessments and planning by partners, implementation of operations and services according to agreed standards, and strong logistics and operational support. The expansion and strengthening of operational partnerships is a key priority. EMO also leads on humanitarian policy and guidance, as well as representation to key interagency bodies.


Organizational context (Describe the individual role of incumbent within the team, focusing on work environment within and outside the organization)


Under the overall guidance of the Regional Emergency Director, and within the context of extreme complexities within this region, the incumbent leads the establishment and application of policies, strategies and work of the Emergency Management & Support, Operational Partnerships, and Operations Support & Logistics Teams. Duties require extensive ongoing contacts within EMO, WHE and throughout WHO HQ, Regional and Country Offices to promote and implement policies, strategies, standards and best practices to maximize WHO and collective impact in all aspects of emergency health interventions, while ensuring cohesive actions at all levels, including the overall provision of guidance, coaching, motivation and management of staff, proactively promoting effective team work and achievement of results and resolving problems, within the framework of WHO Staff Rules and Regulations, and WHE accepted procedures, as well as the management of EMO budget within the framework of WHO Staff and Financial Rules and Regulations. Successful attainment of objectives and expected results involve extensive ongoing contacts to provide strategic advice and authoritative technical expertise, with focus on initiating, negotiating and strengthening partnerships with a broad range of experts, policy makers and representatives of multi- and bilateral agencies, the UN and Agencies, Member States, NGOs, academic and public health institutions. He/she represents The Programme and EMO on all aspects of the above at international, regional and national meetings.


Summary of Assigned Duties (Describe what the incumbent has to do to achieve main objectives; include main achievements expected)


Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties: Spearhead, lead and direct all aspects of EMO work in emergency operations, in close collaboration with WHO senior management at HQ, Regional and Country Offices, through an organization-wide network for the development, implementation and oversight of policies, strategies, programmes of work, and annual work plans in emergency operations and their implementation and monitoring of results. Lead the formulation, revision and updating of all technical aspects of guidelines for emergency response, based on sound Standard Operating Procedures (SOPs) and their application across all levels of the department and WHO as appropriate, including ensuring operational and technical support in emergency operations in response to epidemic events, outbreaks and other public health emergencies with focus on confirming and grading decisions on emergencies in line with the WHO protocols and guidelines, in full coordination with IASC and a broad range of key partners and stakeholders through inter-agency and inter-cluster collaboration based on a culture of collaborative multi-disciplinary cross-cutting approaches to optimize the use of effective incident management, in line with IHR to further operational support for WHO response to epidemic events. Provide strategic advice and expertise on Emergency Operations to the Regional Emergency Director on relations and partnerships with the UN, UN Agencies, Member States, NGOs and other key partners and stakeholders toward enabling and promoting collaborative working agreements and collaborative arrangements to establish a common understanding of health priorities in ongoing emergencies and to ensure the provision of comprehensive technical support, including the convening of time-limited task forces to address specific issues, as necessary. Harness and coordinate technical expertise from all areas in WHE, as well as departments and programmes across the three levels of WHO as appropriate to strengthen the implementation of all-hazards emergencies work through the provision of networks of experts and technical expertise mechanisms. Play a key role in overseeing sound and effective leadership, motivation, guidance, management and performance evaluation of EMO staff , including proactively promoting effective team work and achievement of results and resolving problems, within the framework of WHO Staff Rules and Regulations, and WHE accepted procedures; and managing EMO global budget within the framework of WHO Staff and Financial Rules and Regulations. Perform other related responsibilities as assigned, including deployment for emergency operations and backstopping for others as required.

3. Recruitment Profile Competencies: Generic

Select up to two additional core, management and leadership competencies. See the Enhanced WHO Global Competency Model Guidelines.

1. Teamwork

2. Respecting and promoting individual and cultural differences

3. Communication



4. Producing results

5. Ensuring the effective use of resources

Competencies: Management

For all Positions that possess Managerial/Supervisory responsibilities, an additional mandatory Management Competency is required.

Is this a Supervisory Position? Yes

6. Creating an empowering and motivating environment

Functional Knowledge and Skills

* Describe the essential knowledge and the skills specific to the position

Four competencies are considered to be mandatory for all WHO staff with managerial responsibilities:


Respecting and promoting individual and cultural differences


Creating an empowering and motivating environment

Demonstrated leadership and managerial skills in international and multi-cultural settings combined with proven ability to successfully coordinate, manage and lead projects, and build partnerships with multiple partners in the context of health emergencies.

Sound strategic and tactical thinking with ability to formulate clear comprehensive policies, strategies and plans. Superior organizational skills with ability to multi-task and produce results under pressure. Excellent interpersonal with proven ability to communicate in a clear and effective way, with tact, diplomacy and courtesy. Authoritative and comprehensive knowledge of the theory, principles, methods and techniques in international emergency risk management and humanitarian response, with a broad-based understanding of its growing complexity including knowledge of the workings of relevant international policy-setting bodies.

Education Qualifications * Essential

An advanced degree in medicine or nursing complemented by specialized training in public health or related field.


Specialization in epidemiology, emergency and/or humanitarian response; training or studies in leadership or management

Experience * Essential

At least 15 years of proven experience in public health in the field of emergency operations in response to epidemic events, outbreaks and other public health emergencies combined with leadership and managerial experience, with at least five years' experience in coordinating large scale public health projects in developing countries, with knowledge of inter-agency mechanisms in the area of international preparedness for and response to health emergencies.


Experience in WHO and/or the UN System in the areas of outbreak response and/or humanitarian interventions; field experience in public health programmes or emergency response programmes in developing countries.

Use of Language Skills


English (Required)

French (Desired)



Other Skills (e.g. IT)

Computer literacy.


Read: Write: Speak:

Read: Write: Speak:

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: WHO - World Health Organization
  • Location: Cairo (Egypt)
  • Grade: P-6, International Professional - Internationally recruited position - Senior level
  • Occupational Groups:
    • Medical Doctor
    • Medical Practitioners
    • Public Health and Health Service
    • Malaria, Tuberculosis and other infectious diseases
    • Managerial positions
  • Closing Date: 2018-08-06

What does it mean?

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