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Amman (Jordan)




UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. For its local team, UNRWA is seeking to employ a qualified:


Vacancy Announcement Number




Deadline for Applications

31 July 2018

Duty Station

HQ Amman, Jordan

Under the direct supervision of the Chief, Investigations Division and in accordance with the established Agency policy and procedures, the incumbent will:

Primary Duties and Responsibilities

•         Undertake or coordinate as appropriate, investigations of misconduct throughout the Agency, applying and ensuring objectivity, impartiality and fairness throughout the investigative processes in accordance with generally recognized international investigative standards and Agency guidelines:

Ø  Review and assess complaints and allegations, formulate investigation plans, review and analyse all information to determine its relevance and reliability, conducts interviews with staff and other involved parties, obtain and analyse potential documentary and electronic evidence, conduct investigative research, and determine the appropriate presentation of investigative results;

Ø  Prepare plans, records, interviews, reports and ad hoc briefings pertaining to investigations;

Ø  Prepare recommendations for corrective action and improved controls, effectiveness, and/or efficiency of UNRWA operations based on the findings of investigations;

Ø  Assess the potential for fraud and corruption in operational activities and make recommendations;

Ø  Regularly appraise progress of investigations and assess probable impact of investigation outcomes relative to strategies and advise accordingly.

•         Offer advice and guidance to UNRWA staff engaged in investigations carried out by Field Office and HQ Departments or other offices including advising Field Office Directors and HQ Directors / Chiefs on Terms of Reference and related plans for investigations; provide guidance on the conduct of such investigations in accordance with generally recognized international investigative standards and Agency guidelines;

•         Review investigations; apply relevant quantitative and qualitative data collection and analysis tools, techniques and approaches; cooperate with other investigations units and professional investigation bodies; review investigation reports for quality control purposes; provide support / guidance / advice / capacity building to UNRWA staff members with regards to investigations; contribute to the development and review of policies, guidance, systems, procedures and tools related to investigation; keep abreast of developments in the area of investigation.

Professional Knowledge and Experience

•         Advanced university degree from an accredited educational institution in law or a related field;

•         Formal training and/ or certification in various law enforcement methodologies and/ or fraud examination or investigations;

•         Seven years of relevant experience in applying investigation techniques in criminal or administrative inquiries;

•         Excellent command of spoken and written English and Arabic.


•         Knowledge and understanding of the theories, concepts and approaches relevant to administrative investigations;

•         Proven ability to gather evidence and interview subjects and witnesses;

•         Takes responsibility for delegated assignments and operates in compliance with organizational regulations and rules;

•         Excellent written and spoken communication skills;

•         Proven ability in establishing effective work relationships;

•         Ability and willingness to take initiative;

•         Good research, analytical and problem-solving skills;  proven ability to analyse large amounts of information and provide reports that are factually correct, impartial and objective, concise, complete and logically organized;

•         Good judgment and decision making skills;

•         Ability to plan own work and manage conflicting priorities;

•         Ability to work under pressure;

•         Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;

•         Experience or training in the use of personal computers and in operating standard software applications such as MS-Word, Excel, and Access

Desirable Qualifications

•         Working knowledge of UN financial rules, regulations and procedures;

•         Experience with UN Organisations.


When the minimum requirements are not fully met, Field Director for Field Area staff and Director of Human Resources for Headquarters Area staff, in consultation with the concerned supervisor may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications, additional professional training and progressive relevant work experience.

NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

Conditions of Service 

The fixed term appointment is for 3 years including 1 year probation period. Monthly basic salary JD 1086.60 plus special occupation allowance of 69.9% of the basic salary. Other benefits include monthly Provident Fund contribution (15% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable).

How to Apply

Applicants are required to register at by creating a personal profile and completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through will be considered. Due to the large number of applications received, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address that you will indicate in your Personal History Profile is accurate, candidates shortlisted for test or interview will only be contacted by e-mail. No follow up phone calls will be made.

The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc). The United Nations does not concern itself with information related to bank accounts.

General Information

UNRWA encourages applications from qualified and experienced women.

UNRWA welcomes applications from qualified candidates with disabilities. 

This vacancy notice is open to internal and external candidates. As an Area post, preference will be given to local candidates already based in the duty station of the post.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non- smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.

On appointment, all individuals will be asked to sign a self attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.

Date of issue: 18 July 2018/RJ

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
  • Location: Amman (Jordan)
  • Grade: Level not specified
  • Occupational Groups:
    • Internal audit, Investigation and Inspection
  • Closing Date: 2018-07-31

What does it mean?

Click "SAVE JOB" to save this job description for later.

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