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International U-Report Implementation Consultant based in Baghdad, Iraq

Baghdad (Iraq)

This platform – U-Report – is a social monitoring tool designed for youth and other community members to strengthen community-led development, citizen engagement and access to and use of real-time monitoring and participation platforms. It allows youth to speak out via SMS and other channels – through polls and unsolicited messages – on what is happening in their communities. It provides a forum to amplify their voices through local and national media and acts as a citizen-sourced, real-time data point for key stakeholders, service providers and decision-makers about the issues being faced in communities. The platform also feeds back useful information to the U-Report participants, so they are empowered to work for change and improvements in their localities themselves. U-Report is based on a global model that has been successfully deployed in a range of other countries, including Syria, Pakistan, Bangladesh, Uganda, Nigeria, Zambia, Sierra Leone, Liberia and Indonesia. Iraq has a high mobile density rate and youth and adults have increasing access to their own or household mobile phones. Furthermore, the technology for this platform has already been developed (www.rapidpro.io) and structures are in place to support the development of Iraq-specific versions of the system. Thus, there is significant opportunity to capitalize on existing systems.

UNICEF works in some of the world toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child,

Iraq has one of the youngest populations in the world. Nearly two-thirds (60%) of Iraq population is under the age of 25. With major hostilities against the so-called Islamic State at an end, it is now an opportune time to engage with youth to accelerate positive development: to focus on the promise they hold for the future and harness their energy for change; learn from their perspectives on development; invest in them as emerging leaders; and, focus on their potential as agents of economic, political and socio-cultural growth.

UNICEF Iraq aims to support the Government in its efforts to strengthen youth participation and engagement. To do so, UNICEF Iraq is in the process of establishing a communication platform – initially based on SMS but with the potential to expand to incorporate data services - that will enable youth to have increased access to information and participation on key issues that concerns them.

This platform – U-Report – is a social monitoring tool designed for youth and other community members to strengthen community-led development, citizen engagement and access to and use of real-time monitoring and participation platforms. It allows youth to speak out via SMS and other channels – through polls and unsolicited messages – on what is happening in their communities. It provides a forum to amplify their voices through local and national media and acts as a citizen-sourced, real-time data point for key stakeholders, service providers and decision-makers about the issues being faced in communities. The platform also feeds back useful information to the U-Report participants, so they are empowered to work for change and improvements in their localities themselves.

U-Report is based on a global model that has been successfully deployed in a range of other countries, including Syria, Pakistan, Bangladesh, Uganda, Nigeria, Zambia, Sierra Leone, Liberia and Indonesia. Iraq has a high mobile density rate and youth and adults have increasing access to their own or household mobile phones. Furthermore, the technology for this platform has already been developed (www.rapidpro.io) and structures are in place to support the development of Iraq-specific versions of the system. Thus, there is significant opportunity to capitalize on existing systems.

 

How can you make a difference?

Purpose of the CONTRACT

The consultant is expected to develop a U-Report strategy to raise awareness of the programme, including in the hardest to reach and most vulnerable places, and scale up the initiative at national level.  The consultant will be responsible for working with NGO partners and collectively putting a concrete plan to reach into communities, gather relevant information and feedback from U-Reporters that have joined the programme, and the tools available (both communication and data collection) to empower adolescents, government, communities, and families, to address issues relevant to children and adolescents.  The consultant will identify existing networks and mechanisms, as well as establish new ones where needed, to ensure this information is used to inform and influence on local, regional and national decision making and accountability strategies. The consultant is also expected to ensure that information collected feeds into UNICEF's and the Government of Iraq's programmatic goals: to provide the best possible environment for children and adolescents to stay alive, protected and engaged in learning.

 

Scope of Work

 The U-Report Implementation Consultant will undertake the following work:

 

  1. Develop an Iraq U-Report strategy for scale up, engagement and impact
  2. Work directly with mobile operators/third parties, and relevant government authorities to procure short code and negotiate SMS across all network providers cost
  3. Adapt U-report to local needs, implement, test, and launch it as soon as possible; including setting up and coordinating a technical steering committee.
  4. Assist in setting up and maintain the U-report website (and future digital properties as relevant) including setting up of sub-thematic technical groups of respondents
  5. Create Standard Operating Procedures to be followed by all users of the U-Report platform
  6. Create a Roadmap of integrating U-report into common/shared initial set of priorities that are in line with key partner priorities
  7. Assist in setting up media launch of U-Report - Working with the UNICEF CO Communications section, design awareness raising and advocacy plan to run both national and subnational communication campaigns across all media outlets (print, radio and TV, as well as strategies for reaching venues of community activism and dialogue)
  8. Monitoring, analysis and evaluate aspects of the U-Report roll-out process and performance of partnership and media activities to reach scale up goals.
  9. Conduct the training for the trainers (ToTs) of partner's focal points on the utilization of U-report at partner premises
  10. Evaluate partner usage of U-report and understanding incentives and constraints involved between high level users and low-level users.
  11. Set up a system to ensure that the information collected via U-report is available to the program sections to guide their activities;
  12. Train and Mentor partners and build capacity within UNICEF to understand and use U-Report.
  13. Provide monthly reports to national government stakeholders aimed at informing, advocacy and change
  14. Ensure that project deliverables are provided on time and on budget;
  15. Liaise with the Office of Innovation to participate in the global U-Report community at UNICEF and adopt best practices for U-Report use in humanitarian contexts.

 

 

Expected Deliverables and timeline

No.

Outputs

Deliverables

Deadline

1

Inception meeting with the Consultant

Develop work plan and inception report

 First week

2

U-report strategy and documentation (guidelines & standard) Including an inception report on the proposed outline of the strategy and workplan

 

- U-report strategy Developed.

-Documentation guidelines and standards in place

-proposed Workplan

First instalment 10% (31 August 2018)

 

3

U-report up and running in Iraq - sub-thematic groups in place to respond to critical unsolicited questions raised by Adolescents and youth; selected programs/partners’ priorities, and capacities for 2018/19 U-report polls

 

- Partners trained and using U-report

- Sub thematic groups in place

- programs/partners priorities for 2018/2019 identified

- U-Report polls developed

 

 

 

Second instalment 20% (30 November 2018)

4

U-report website up and running

-U-Report website established, tested and running

- Feedback loops established within UNICEF ICO and government for policy, programme and humanitarian use

 

Third instalment 20% (31st January 2019)

5

U-report media campaign launched & awareness raising and advocacy plan in place

-U-report media campaign developed and launched

 

-Awareness raising and advocacy plan in place

 

 

Fourth instalment 20% (31st March 2019)

6

 

Steering committee in place and U-Report fully adapted and final report preparation

- Steering committee in placed with established inclusive membership, chairmanship and a clear TOR

-U-Report fully adapted and being used by UNICEF, various government and CSO partners in Iraq.

-Final U-report initial draft report 

 

Fifth instalment 10% (31st May 2019)

 

7

Review and edit the final report based on programs and partners feedback

Submission of final report with recommendations.

Final payment 20% (30 June 2019)

Institutional arrangements/Reporting relationships

The consultant will be supervised by the Adolescent Development Specialist and required to provide weekly status updates and monthly progress reports. Consultant will be based in the UNICEF Baghdad Country Office; with frequent travel to the field; Should have his/her own laptop.

Travel

Travel: Consultant will be expected to undertake travel across Iraq. Transportation within Iraq associated with undertaking of the consultancy will be provided for by UNICEF Iraq.

 

To qualify as an advocate for every child you will have:

qualifications of the consultant

It is required that consultant has:

  • 5 years minimum relevant work experience with at least two years of experience in supporting and coordinating U-Report across a large organization and with other international partner organizations and with government.
  • Progressively responsible professional work experience in communication, education, and technology fields, some of which should be in an international setting
  • A Master's degree (or equivalent experience) in International Development, Business Administration, Communications or another related field
  • A strong understanding of UNICEF programmes, policy, and principles, including knowledge of communication, technology, user-centered design, youth participation and partnership goals, as well as sound interpretation and judgment to present these programmes and policies in a way that enhances UNICEF's image
  • Knowledge of current trends in youth participation and new media, as well as a good understanding of development issues, world affairs and current events
  • Proven ability to manage relationships with UNICEF partners, Government, including youth coalitions, universities, intellectual leaders, UN organizations, NGOs and the private sector
  • Proven skills in communication, networking, strategic thinking, advocacy, negotiation, and ability to relate this to new media and young people
  • Proven ability to conceptualize, plan and execute ideas as well as to transfer knowledge and skills
  • Proven capacity to work with and lead collaborative teams across different locations and with different technical skills
  • Experience managing projects with strong technology components
  • Strong writing and communication skills and the aptitude to handle competing messages and priorities with multiple audiences
  • Experience working in complex, resource poor contexts is an advantage
  • Very good interpersonal skills, skilled at persuading, influencing, relating and networking
  • Creative, innovative thinker who can also translate ideas into practical applications
  • Language: Fluency in written and verbal English is a must; competence in Arabic is preferred

Application Instructions

Qualified candidates are requested to submit:

  • Detailed CV indicating necessary qualifications and all relevant experience.
  • Motivation/cover letter (2 pages max.) stating motivation for applying and how you meet the qualifications.
  • One writing sample (3 pages max)

 

All applications should be submitted to hriraq@unicef.org as soon as possible and please group all your documents into a single PDF file.

For every Child, you demonstrate

UNICEF's core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

The technical competencies required for this post are.

View our competency framework at

http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

Candidates will not be considered if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

All applications should be submitted online through the recruitment system TMS or to hriraq@unicef.org as soon as possible and latest by 5 August 2018. 

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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  • Organization: UNICEF - United Nations Children’s Fund
  • Location: Baghdad (Iraq)
  • Grade: International Consultant - Internationally recruited Contractors Agreement - Consultancy
  • Occupational Groups:
    • Communication and Public Information
    • Documentation and Information Management
    • Civil Society and Local governance
    • Criminology, Police Affairs and Anti-Corruption
    • Children's rights (health and protection)
  • Closing Date: 2018-10-13

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